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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Everything was very professional, fast and top notch
Thank you as you made it easy and fast to complete the paperwork and allow my animals to be able to go with me anywhere.
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
This service is wonderful. I would never have been able to have my pitbull with me without it.
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!
I was under the impression that even an emotional support animal could stay with me with no charge. It is not the case. Emotional support animals are not covered under the same legislation as other support animals that are required to perform tasks for their owners or provide alerts for medical issues
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
Overall a pretty good experience. Biggest complaint is you cannot see or track your orders, and while customer service is helpful, still pending resolution of a return.
I have been doubled billed. I have the ESA and was billed an additional 299.00 I need refunded
Thank you so much for your kindness! It is our pleasure to provide you with great service. We will continue to improve so our partnership continues for many years!
Support pets is so amazing and friendly you can really tell they love their job
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
I always thought getting my pet registered would be super difficult, or really expensive but thanks to Support Pets, I registered my dog Russa and am able to take her everywhere with me. I haven't had any issues yet and I really do feel better just having her wherever I go. I'm so grateful to have her registered now!
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
Wickedly Awesome and easy to navigate so that I can have my little buddy with me at all times. Thank you.
We are so happy to hear that found the website easy to navigate and informative. Thank you for taking the time to leave a comment and for trusting us with your ESA needs.
This was an absolutely amazing experience and I am grateful to be able to have my pet by my side at all times.
Hello I can take my missey every where an I love it, with no problems what so ever. I just love you guys thanks alot
Nothing can be more comforting than being with our ESA, it is our goal to make your dream reality of having a meaningful life with your ESA, and we are glad that we can be of assistance, thank you for your trust!
It's good and very easy to use and it was nice and fast and easy to use
We are glad to know that you find our website easy to use. Thank you for using Support Pets services.
After researching many of the websites I selected this site because the reviews were good and the service was excellent. It only took a couple of days after taking the required testing to receive the paperwork necessary to have esa approval for my support dog. It was done professionally and quickly. I highly recommend this company!
Thank you! It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
The process was smooth and self-explanatory. I can't wait to finally get the chance to be around my best friend anywhere and finally feel safe. I was worried that I wasn't going to be able to have my best friend with me at my new apartment. Thank you Support Pets!
We’re always working hard for your experience to be smooth and easy, and we are glad that you have had a great experience with our services. Thank you for your support!
So far so good. Everything has been fine. I haven't had any problems.
Thank you so much! We are happy to know you enjoy our services.
Thank you for using our services, and we hope you find them beneficial.
Got my online document in less than 48 hours and my package in about two weeks. Very happy
We are delighted to be of assistance to you and your ESA, thank you for trusting us!
The items that I received are very nice!
I use the vest every time I take my little Buddy out.
Thank you for your feedback! Your support is greatly appreciated.
Not many complaints it went pretty smoothly couple parts seemed concerning but seems like it worked
Thank you for using our services, and we hope you find them beneficial.
The sea process was easy and very helpful because I was able to go to lot of different places with my black lab. She is only 4 months but she is also in training to become a support pet. She is a sweet girl and listen a lot. Some of the places was asking for support pet but were totally ok to let me in because of my dog attitude.
Don't hesitate to do it if you need your furry friends with you.
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.