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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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Quick and easy process! They're very good with communicating and fast to respond to any questions! I'm really happy I went with Support Pets!
I had all documents I needed in less than 48 hours
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!
I'm happy with what u guys provided for me and my furbaby Toby. Now I can take him everywhere I go and he loves going out with me. He's a happier support furbaby. I'm truly want to give you so much and I'm so grateful for everything. Again many thanks for Toby and myself. GOD BLESS
Thank you so much for your support! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!
Thank you for your feedback! Your support is greatly appreciated. We hope you find our services beneficial!
Second pants is bichon mix and his name is JJ. I registered both my schnauzer who is shadow and JJ for the last three years.ordered medium That's for JJ and was sent a small can it be replaced?
It's lovely to know that you have comfort in your ESA presence. Nothing can be more comforting than being with our ESA, it is our goal to fulfill your dream reality of having a meaningful life with your ESA, and we are glad that we can be of assistance, thank you for your trust!
I had a ton of questions before I made my purchase and I love how fast the replies was. I also love how fast the delivery time was too
Thank you for your trust! We don’t want our customers to wait, so we try to deliver the package as soon as possible.
Very simple which is made is stress free. I've been holding back doing this because I was anxious about how the process would go but it was quick and easy! I'm so happy I got it and I'm able to fully relax knowing I can finally go out feeling good with my pet by my side :)
We are happy to hear you found the application process with Support Pets simple. Thank you for trusting us with your ESA needs!
Thank you for your feedback! Your support is greatly appreciated.
Easy and reassuring! I highly recommend this service for anyone who thinks they need the help of their furry friend, but is unsure how to get the support in order to make this a reality!
Thank you! A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
I received all my documents, however the large vest I ordered for my large dog is way too small. Not sure how this fits any large dog. Everything else as far as service I've been satisfied with and would recommend. Thanks!
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service if you have any questions.
I've had nothing but the best experience with support pets everything came in early and was very pleased with my experience
Thank you for your feedback! Your support is greatly appreciated.
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!
Efficient and easy to apply. Accommodating and got what I needed just in time
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Although this took a bit of time to get, I now have my documents and am more comfortable knowing that I will have my pets with me
Thank you for your feedback! Your support is greatly appreciated.
Documents arrived on time. They also assisted me filling up custom landlord form which is a huge help!
Thank you for your trust! We don’t want our customers to wait, so we try to deliver the package as soon as possible. We hope you find them beneficial!
Process was seamless, straightforward. Already recommended to others
Thank you for using our services, and we hope you find them beneficial.
Thank you! We're glad to know that you find our services helpful, and we hope our partnership can last for years!
We are so happy to hear that found the website easy to navigate. Thank you for taking the time to leave a comment and for trusting us with your ESA needs.
The customer service was outstanding and processing was done in timely manner.
Thank you!
Thank you! It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services, and we hope you find it beneficial too.