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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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Simple application and great communication. The process was very fast and easy. Company followed through as promised.
Quick and easy, received my ESA letter in no time. Would definitely recommend
Thank you! A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
I don't understand why the ESA letter is only good for one year. It should be good for my duration of living here
We are so happy to hear that Support Pets could greatly serve you, it is our goal to fulfill your dream reality of having a meaningful life with your ESA. Thank you for trusting our company with your ESA needs.
We received the type of support all pet owners want for themselves and their furry loved ones
Thank you
Wish they offered in person training but other than that great service
I applied via questionaire and was quickly approved for my pets to become Emotional support animals. This is a stepping stone toward Service Dog training. I am appreciative.
An easy application process for our valued customers is what we always want to achieve, thank you for trusting our company with your ESA needs!
The letters came really fast via email. The hard copies and vest took about 2 weeks.
Thank you for using our services, and we hope you find them beneficial.
I think I had to pay extra for what I thought I was getting with my first payment. Also, I wanted paper documents but, I only got an email.
I'm so happy with my ESA documents, Now if I move I can show my documents with no problem...
Thanks YC
Nothing can be more meaningful than being with our ESA, and we are glad that we can be of assistance, thank you for your trust!
It was quick and easy. The process was very simple and the site was easy to use.
That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services, and we hope you find it beneficial too.
It would be so wonderful to have Kona and Hank registered as my emotional support animals, because they really do so very much to help me with my stress and anxiety.
Nothing can be more comforting than being with our ESA, it is our goal to fulfill your dream reality of having a meaningful life with your ESA, and we are glad that we can be of assistance, thank you for your trust!
Great awesome great awesome great nothing to add or payment from the business to write this review. I agree to Sitejabber's Terms & Conditions, includin
We are so happy to hear that Support Pets could greatly serve you, it is our goal to fulfill your dream reality of having a meaningful life with your ESA. Thank you for trusting our company with your ESA needs.
It was a little confusing due to the fact I was registering two cats
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service if you have any questions.
They took my money and didn't send me anything. I was sent a questionnaire and of course I told them which I received no response. Horrible to take advantage of a terminally I'll person who doesn't have time to water on those. Use someone else
Thank you! We are glad you are satisfied with our services and appreciate your trust and support.
Support pets listened to my request and was able to certify my pet within a month. This process seems simple and a little too easy to complete because it simply is. Support pets makes the process just that! Thank you! I am beyond satisfied and so is my little fur baby
It is always our pleasure to provide efficient and excellent service. Thank you for trusting Support Pets.
Never received. Silver or Precious's vest's. I was told i would receive them
Excellent service, great costumer service. Ive received all documents on point and on time. Thank you for the support, Toby has been a great company in everyplace we go, and great people treatment to him, even in government spaces
It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
Was very easy and enjoyable to use the service. I would recommend anyone to use there services.
We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!