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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Easy to use and understand. Just what I needed i n order to be able to take my dog to places where he may not be allowed to go otherwise.
Just a renewal. I had gotten an email and a text saying that my renewal was coming up. Was thankful. I got it because I forgot about it so now my dog is recertified.
Thank you for your loyalty to us! We are glad you stayed with us for years and look forward to a longer partnership with you!
It took weeks to achieve receiving the letters. Too long.
I have not received any physical products
Greatl so glad I did this! And easy helpful. Saved a lot of frustration and money now and in the future
Thank you! We're glad to know that you find our services helpful, and we hope our partnership can last for years!
Getting support was very difficult. The website was glitchy and unresponsive. Mt new landllord submitted several requests for verification. It was finally provided, but only after repeated attempts by the landlord. (according to them) And finally, despite my telling you that I have already purchased, I keep getting e-mails advertising the service I already bought. Stop Spamming me!
Thanks for your feedback we appreciate it, and surely our team will work on improving the website.
It was very quick and easy to sign up and register my dog as an ESA. Excited for the next steps and hope they're as easy as the first process!
Thank you for your support! Easy sign-up is exactly what we strive to accomplish! Thank you for your trust!
Good experience. I got the paperwork right away and have her tag on her collar. I swear she knows how important she is when her collar has new tags on it. Jewelry like for a female.
We are glad to know that you are satisfied with our services! That’s exactly what we strive to achieve!
I would definitely recommend this service to anyone
Thank you for using our services, and we hope you find them beneficial.
The process of getting my cat approved was quick and easy! I now have the peace of mind that comes with having a registered emotional support animal.
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!
That was quick and easy process, and a quick response. Thank you for your support.
Your satisfaction with our services motivates us to improve more, and providing a hassle-free process is one way of showing we care. Thank you for trusting Support Pets.
Awesome! Great experience. Quick, and legit! Highly recommend, thank you Support Pet!
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
Great service and rapid response. All support letters are official and well written.
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
I'm so happy to have found Support Pets! I wish I could afford to do the PSD, but can't at this time.
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!
Liked the thoroughness of questions and ease of process.
Have a few problems originally getting on the link but all in all it was very easy and I did a live chat with support and they were extremely helpful I was actually referred from my daughter who has used your services very happily thank you
Thanks for your feedback we appreciate it, and surely our team will work on improving the website. Please do not hesitate to contact our customer service if you have any questions.
Good great awesome amazing spectacular outstanding
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
I'm trying to get a refund on a vest that doesn't fit. I have contacted them several times. I've been told each time that they would respond in 24-48 hours each time. I have not heard back from them and it's been well over a week.
This is a $40 vest that I can't use.
Also, it doesn't make sense that an ID card would cost $40. I thought it would have been included in the original package. Really, who would carry around an 8x10 gold-trimmed certificate?
This was an easy transaction. Thank you so much for the service.
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!
Fast and easy, with no confusion or issues, except that i mistakenly ordered 2 harnesses
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!
Thank you for the easy process and setup. I sent to my rental community and they happily accepted.
Thank you! Your convenience always matters to us, and we're glad to be of assistance.
Thank you for helping my daughters need in this, all the other perks are great but my main concern is my daughter has Louie by her side so that she can learn how to balance her emotions correctly!.
Nothing can be more comforting than being with our ESA, it is our goal to fulfill your dream reality of having a meaningful life with your ESA, and we are glad that we can be of assistance, thank you for your trust!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.