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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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Easy process, very responsive and fast. Have recommended to my friends!
Congratulations! We hope you find our services beneficial.
I had an amazing experience with this website! It was quick and easy and reliable!
Thank you for your support, and for trusting our company with your ESA needs! Your satisfaction with our services is what keeps us moving forward!
Great Experience. Got all my paperwork fast and doctors understood my issues and helped out the best they could.
We are glad that you have a great experience with our services. Thank you for being so supportive!
It was very good and the people was nice to me and the best product for my pet
Thank you for your feedback! Your support is greatly appreciated.
Thank you for choosing Support Pets and for providing feedback on our website! Please feel free to contact our customer service if you have any questions.
Everything was great, I feel so much more at ease and happy!
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Great experience easy to follow. User friendly. Quick response
We are thankful to hear that you found the information on our website for Support Pets to be clear and easy to understand. Thank you for choosing our company for your ESA needs.
It was fast, reliable, and supportive of my needs. The process was easy to understand and apply. Their customer service is excellent! They are always attentive to you. Now, my doggie and I can be together everywhere I go; she is part of my family!
Thank you! We are glad you are satisfied with our services and appreciate your trust and support.
My experience was great fast service, i would to to have an option mor 2 years certificate.
We always try to provide excellent service, and your appreciation motivates us to move forward and improve even more. Thank you for supporting us!
Lilly is a bearded dragon and she had to be listed as a chihuahua which is not fair
Thank you for choosing Support Pets and for providing feedback on our website! Please feel free to contact our customer service if you have any questions.
They were very quick to work with, and helped so much!
Nothing can be more comforting than being with our ESA, it is our goal to fulfill your dream of having a meaningful life with your ESA, and we are glad that we can be of assistance, thank you for your trust!
This service is truly a blessing. I so thankful to not have to worry and stress about keeping my fur babies.
We are delighted to be of assistance to you and your ESA, thank you for trusting us!
Good thankful for having it so he is able to go anywhere with me now
Thank you so much! We are happy to know you enjoy our services.
The whole process was simple and easy and the response was in a timely manner.
That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services, and we hope you find it beneficial too.
The process was extremely easy and I received the email response the very same day.
We are glad to know that you are satisfied with our services! That’s exactly what we strive to achieve!
It was a little confusing at the start, but overall I am very satisfied with the service I received
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
I received my documents in a timely manner but I'm still waiting for them to be revised because the date was 2022 and it needs to be for 2023 to 2024
It has been a long irritating a d frustrating process to send the harness back and get a new size
Service with Support Pets was quick and easy. Providers are totally helpful.
Thank you for your feedback! Your support is greatly appreciated.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!