On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Service with Support Pets was quick and easy. Providers are totally helpful.
It oodles it easy to sign up and get the documents
Thank you for choosing Support Pets and for providing feedback on our website! Please feel free to contact our customer service if you have any questions.
This process was simple, quick and easy. I got my documents right after I submitting my survey! Will refer all of my friends here if need be
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Make sure you real all the fine print and completely understand the process and the information given.
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!
Got exactly what I paid for and used it to get my dogs into an apartment with me. Worth what I paid and I'm happy with the product.
Thank you so much! We are happy to know you enjoy our services.
I have not been able to work with the dog yet. I have been sick and can't function outside of home yet
Thank you for choosing Support Pets and for providing feedback on our website! Please feel free to contact our customer service if you have any questions.
The process was so quick and easy. You fill out some questions and provide information and you'll have your ESA papers within days.
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Thank you for the help with getting my dogs certified, having the ability to take my dogs to any apartment I apply for sink helps me feel better.
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
Thank you for this service! I am excited that I have this service for my pet and myself. One thing I'm a little confused about is that it is only good for one year? I didn't see any notation during the ordering process that it would have to be paid for again after a year?
Thank you for your feedback! Your support is greatly appreciated. Your rating is important to us, it would be lovely if we get a 5-star rating, thank you for using our services.
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!
...
Thank you for using our services, and we hope you find them beneficial.
I received everything and all the information was correct thank you
Thank you for your feedback! Your support is greatly appreciated.
During the time of uncertainty it was an easy process to follow and turn around was quick
Thank you! Your convenience always matters to us, and we're glad to assist
Not sure why it takes so long to get the vest. Xxx
We look forward to hearing your thoughts, thank you for trusting our company with your ESA needs.
This is probably naive but I didn't know you could have your cat be your emotional support pet. I thought that honor only went to dogs until a friend of mine told me she was able to get that done for her cat. I have PTSD, depression and anxiety. I've lived alone for a long time except for when my daughter is around but she's grown and gone now. I don't know how I would get along without our cat so being assured he can go anywhere with me as far as airports, airplanes, restaurants, where I choose to live was just a breath of fresh air! For a reasonable fee I didn't have to go into the doctor's office but just provide what they needed and the document was sent to me in a few days. I was just recently moving into a new place and did not have to pay the pet deposit, the one time pet fee and now I don't have to pay pet rent. Thank you so much!
Thank you for your support, and for trusting our company with your ESA needs! Your satisfaction with our services is what keeps us moving forward!
Haven't really used it- will be turning it in to my rental company and hopefully I will no longer pay pet rent for Max
Thank you for using our services, and trusting our company with your ESA needs, we hope you find them beneficial.
Support pets was easy to use and communication was fast through email! Highly recommend.
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
We are delighted to be of assistance to you and your ESA, thank you for trusting us!
It took long than expected to get the documents but once I got them it help my needs thank you
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!
Thank you! Your convenience always matters to us, and that's why we always strive to provide an easy and fast experience for our valued customers. Thank you for your trust!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Pets Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback! Your support is greatly appreciated.