On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
My experience was everything I had hoped for. Support pets handled my situation faster than I expected and I was pleasantly surprised. I received my ID card and certificate in a week! Also, my letter for my apartment complex came in 48 hours! Wow!
Site was direct and clear, they responded within appropriate time frame and answered any/all questions I had.
Your satisfaction keeps our company moving forward, and we look forward to a longer partnership with you.
It was a really quick and easy process received my paperwork fast
Your furry companion truly brings joy and comfort like no other. Thank you for trusting our company for your ESA needs.
Absolutely amazing. Getting older it nice to have at least one thing be easy!
Thank you for sharing your experience with us! We're delighted that you found our service amazing. We are looking forward to a longer partnership with you.
It was painless and the biggest help.They were quick and legitimate for an emotional support review.
It is our pleasure to assist, and we are looking forward to a longer partnership with you.
The only problem I had was I was quoted a price an come to join the price quote was not what I was quoted i
Thank you for your positive feedback! We're glad to hear that you had a positive experience with Support Pets.
I am speaking on behslf of the patient. I had obtained the ESA due to my son. He has cerebral palsey, we just lost my husband (his step-father. My son was an emotional wreck. Since I got him a dog to help with his emotions and plus since he does have cerebral palsey. I knew I was needing to take his dog with him as it does help with his daily life. So I looked into the ESP. I applied and my son was approved. After I answered the question. It was very easy. I know this will help knowing and my son knowing he can take his dog with him now. Best choice ever
That's exactly what we aim to achieve for our valued customers, a fast and hassle-free application process. Thank you for trusting our company for your ESA needs.
I was really happy that I could get him to be my Esa animal. It's worth the price and the time
Thank you for sharing your experience with us! We're delighted to hear that you found our support pets wonderful. We are looking forward to a longer partnership wth you.
The process to have your EAS took me like 20 min, after doing the quiz and paid I had to wait only 2 days to received both the housing and traveling EAS.
Delighted to hear about your positive experience with our ESA process! We're committed to providing convenience and affordability for all our clients. And we hope you find our services beneficial too.
The overall experience was great I got my letter within 2 days and was able to present it to my apartment complex with no problems.
Thank you for sharing your experience! We're glad to hear that our service met your expectations and provided a positive experience for you. We hope you find our services beneficial too.
My experience was easy. I received the documents in a couple days. It was a quick process
"We're delighted to hear that your experience with us was smooth sailing! Thank you for trusting Support Pets for your ESA needs.
I haven't received my actual license or vest. I received my paperwork via email. Haven't tried it yet to see if it works. Have heard that this is bull crap and emotional support animal and service dogs are two different licensees so we shall see the fine writing.
We're happy to know that you are enjoying our services, thank you for making Suppor Pets part of your ESA journey.
The walkthrough of the process was quick and easy! Just wait up to 48 hours and you have it done! Best decision I've had done.
We're delighted that our support pets have made such a positive impact on your life! Thank you for trusting our company for your ESA needs.
Wonderful and right on time the process was easy and it didn't take long for my pets ro get approved
Thank you for your support! We're delighted to hear that you had a positive experience with our service. Recommendations like yours mean the world to us!
It met my expectations for the service I was requesting.
Thank you for your feedback. Please contact our Customer Service team for the assistance that you need.
I was pleasantly surprised by how quick and easy the process was. Would definitely use again and recommend to others.
We're delighted you found our service to be exactly as advertised. Thank you for your trust and support, and we hope you find our services beneficial too.
I love this service it was fast and easy. I'm satisfied
Delighted to hear that you found our service perfect! Your satisfaction is our utmost priority, and we're here to support you and your emotional support animal every step of the way. We are looking forward to a longer partnership with you!
I'm very pleased with the outcome of your service & turn around time.Now I can have my fur baby next to me at all times confidently.
We're delighted to hear that you experienced a quick turnaround time! Our goal is to provide efficient and reliable service to all our clients. We hope you find our services beneficial too.
This website was very easy to navigate through. And I'm very happy I used this site
Thank you for your wonderful feedback! We're delighted to hear that you find our website to be the best on the market. Your satisfaction is our priority, and we're here to provide you with the best support and resources for your emotional support animal needs.
Love that everything was straight forward and easy to go thru the steps! And the delivery time on said documents were on time!
That's exactly what we aim to achieve for our valued customers, and we hope you find our services beneficial too.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your kind words! We're glad that you are satisfied with our services.