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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Easy as 1,2,3! Very easy and quick, great customer service!
It's a joy to be able to travel most places with my companion Esa pet Milo. Life has really been more relaxed and has motivated me to venture more on outside activities. Thank you so much for your speedy process couldn't have not been happier.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Customer support was always on it and promptly.
Great experience and results.
Delighted to hear you had a positive experience with our customer support team! Your satisfaction is our top priority.
I had to get a esa letter asap and this was the most affordable option and the quickest
Thank you for your kind words! We're glad that our application process didn't inconvenience you.
Having my pets certified as ESA certified gives us an unleashed lifestyle. Truly a game changer.
Wonderful to hear you're feeling pleasantly unleashed with your support pet! Thank you for making our company part of your ESA journey.
It's been amazing get to take my furry anywhere I don't feel safe
Thank you for your kind words! We are looking forward to a longer partnership with you.
Super smooth process, I didn't have any trouble with anything, customer service is always there to answer any questions I had while I waited for my documents to be approved! Something I will never regret doing, happy I found support pets!
You time is valuable to us that's why we aim to deliver the package as soon as possible, thank you for trusting Support Pets for your ESA needs.
It was a very quick and easy experience. Will make my life much easier now that I can bring my dogs with me. They keep my anxiety under control
A fast and easy application process is what we aim to achieve for our valued customers, thank you for choosing Support Pets for your ESA needs.
I had a seamless easy and helpful experience with support pets. Everything is easy to understand and my forms were available the next day!
Professional and easy process. I was very pleased with how quickly the whole process went
Thank you for recognizing our efforts! We're delighted to hear that you're satisfied with our service. Thank you for making Support Pets part of your ESA journey.
The whole process took a lot longer than expected - issues with sending my questionnaire responses to the doctor.
Thank you for your feedback it is greatly appreciated. If there's anything specific you'd like to share or discuss further, please feel free to reach out to us. We're here to ensure you and your support pet have the best experience possible.
Did not receive a functioning link to my docs within 48 hours until I complained.
I did an online questionnaire, paid, and in a few days received my documents. It was a very simple experience.
We're glad that you find our application process simple, thank you for trusting Support Pets for your ESA needs.
Thank you for your kind words! We're glad that you have great experience with our services.
I highly recommend the service, it was much easier than I assumed. My letter is well written and I'm glad I have support of needed in the future. Don't hesitate to do it, you'll be more than satisfied
That's exactly what we aim to achieve for our valued customers, a fast and easy application process.
I just received all my information which I haven't reviewed yet. However so far I'm very impressed.
We can't wait to hear your thoughts about your experience with our services, and we hope you find it beneficial. Thank you for trusting our company with your ESA needs!
I thought since I had two dogs I wouldn't qualify but I did. And one of my dogs is a puppy and I put his weight on there but I was like he's still growing so. It was a different kind of situation but everything came out perfect highly recommended
Thank you for trusting our company for your ESA needs, and we hope our partnership can last for years.
It would be nice if the paperwork lasted for a full year
Thank you for your feedback, it is greatly appreciated. We'll definitely take your suggestion into consideration as we evaluate our offerings.
Thank you! Easy and professional. I was excited to get the renewal.
This was a simple and easy process. However, I paid for the kit with the vest and other things and did not receive those. All I received were the documents.
Seems like a good site. Just too harsh on esa training. Do not have the extra money.I love my dog. Thank you!
Thank you for your kind words! We're glad to hear that you find our site helpful.
Seems like a good site. Just too harsh on esa training. Do not have the extra money.I love my dog.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad that our application process didn't inconvenience you, thank you for trusting our company for your ESA needs.