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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Process was quick and informative. Offering several different options for more support gear / classes and what have you. So glad I used this company!
Thank you for your feedback, it is greatly appreciated. Please contact our Customer Service team for any assistance that you need.
Excellent purchase, good quality. Very satisfied thank you
Your positive rating is greatly appreciated, thank you for making our company part of your ESA journey.
The evaluation was thorough and the response was quick. Thank you!
We're delighted to hear that you're pleased with our service!
I was able to get the appropriate documents for my apartment
Thank you for sharing your positive experience! We're glad to have provided you with great service and a quick turnaround. We are looking forward to a longer partnership with you.
Support Pets made the entire process simple, straightforward and stress-free. From filling out forms, paying and talking to a therapist - everything was smooth and stress-free! Would recommend.
Thank you for your kind words! We're glad that our application process didn't inconvenience you.
They sent me what I needed very fast and made sure I had no issues. Thanks!
We're delighted to have been able to assist you swiftly. We are looking forward to a longer partnership with you!
I received a package, but the first package didn't arrive, but I'm satisfied that I got everything that I got and the harness that I did have to call in and tell him I blocked because I didn't come for some reason.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
I think that $99 is a lot to pay for papers that have no value. Also, a complimentary service dog tag was never received.
Quick, easy & helpful harness & documentation paper's received timely.
We're glad to know that you are satisfied with our services, and we hope our partnership can last for years.
The process was simply and every efficient. I was in need of the ESA certificate but honestly had zero idea where to start. I appreciate all the medical staff that helped me
Thank you for sharing your experience with us! We are looking forward to a longer partnership with you.
Very easy process, extremely helpful in registering my dog for the help I need
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
The process was simple enough. It was easier than going through the VA medical Cnt.
Thank you for your kindness and for trusting our company for your ESA needs.
So quick and prompt with getting the documents we needed to move in to our new apartment.
We're thrilled to hear that you had an amazing experience with our customer service. Providing excellent service and support is our commitment, thank you for trusting our company with your ESA needs.
The process was so easy and stress-free to get documentation for both of my dogs! I also got a PSA recommendation and letter for my landlord!
We're delighted to hear about your positive experience in getting your pets approved. Ensuring a smooth process for our clients is our top priority. Thank you for choosing our company for your ESA needs.
Like many, I was concerned if this site was another scam. I looked up BBB and reviews - held my breath,., AND... VIOLA'. Everything went exactly as hoped. Email reply, credit card wasn't double charged (😅), MD 24 hrs update and within 48 hrs I had a link to my paperwork.
Easy, efficient, expectations met!
Thank you for sharing your experience with us! We're delighted to hear that you had a terrific time with your emotional support animal.
There was an issue with my order but every time I e-mailed to get an update, they were quick and very friendly. Took a week for my documents to arrive but very happy with my experience overall!
We're thrilled to hear that you had an amazing experience with our customer service. Providing excellent service and support is our commitment, thank you for trusting our company with your ESA needs.
Easy as 1,2,3! Very easy and quick, great customer service!
We're glad that our application process didn't inconvenience you, thank you for trusting our company for your ESA needs.
It's a joy to be able to travel most places with my companion Esa pet Milo. Life has really been more relaxed and has motivated me to venture more on outside activities. Thank you so much for your speedy process couldn't have not been happier.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Customer support was always on it and promptly.
Great experience and results.
Delighted to hear you had a positive experience with our customer support team! Your satisfaction is our top priority.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your kind words! We're glad that you found our website informative, please do not hesitate to contact our Customer Service team for any assistance that you need.