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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Had problems with esa documentation and got things resolved
I paid for the service, received my documents and provided them to my apartment complex. My complex just needs to verify the letter with a phone call or email and it has been over 2 weeks of emails and phone calls that have gone unanswered and unreturned and Support Pets has yet to finish the job. I emailed support and their reply to me was 'it is against their code of ethics to release doctor contact information'. What!?!? Then what did I pay for? I'm seriously disappointed at this point and have thrown away $200.
Your kind words truly warm our hearts! We're so glad to hear that you had an amazing experience with us. Thank you for your support and for trusting our company for your ESA needs.
Everything has been great and would love for you to continue to work hard at protecting pets and their families
Thank you for your kind words! We're truly honored to have your support. We are looking forward to a longer partnership with you.
5 stars service, makes everything so easy, thank you so much!
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Thank you for your wonderful feedback! We're delighted to hear that you're satisfied with our services.
I moved to a different city and into an apartment. I had no idea the expenses of one pet let alone 2. Tha goodness I found support pets and they were able to get me the correct documentation quickly. I've already recommended this service to all my friends and family
Thank you for sharing your experience with us! We're delighted that our team could assist you promptly and effectively.
Pleasant and quick! Barely any hassle! It will be great for this economy that strains all the pennies from us!
We're delighted to hear that you had a positive experience with us. Thank you for trusting our company for your ESA needs!
Oliver has been an absolute lifesaver. Because of Oliver I have been able to finally confront my trauma and come to terms with the poor decisions I've made in my life and learn to love myself again and have confidence.
Thank you for sharing your experience! We're delighted to hear that you've found comfort and support with your furry friend.
Loved how easy and convenient this process was. I got my paperwork back in just a couple of days.
That's exactly what we aim to achieve for our valued customers, we are looking forward to a longer partnership with you.
The process was simple, easy, and overall quick. From start to finish it was an overall great experience.
We're glad to hear that the overall process has been smooth for you! Thank you for making our company part of your ESA needs.
There were a few technical issues that slowed the process of paperwork, but it was resolved in less than a week
We appreciate your perseverance through the process. Your commitment to obtaining support for your pet means a lot to us. Thank you for trusting our company for your ESA needs.
Support Pets is an amazing resource to gain insight on registering your pet as an ESA or Service animal. The additional clothing & accessories are a bonus to the service!
Delighted to hear you found our service convenient! Your satisfaction is our priority.
Delighted to hear your experience with Support Pets was positive for both you and your furry friend!
Everything was easy to fill out and self explained.
Took about 2 weeks to get paperwork. Customer service definitely needs improvement, only way to actually get answers was thru chat screen, no phone number.
Delighted to hear you're satisfied! We're always working to improve and appreciate your patience as we strive to provide the best service possible. Thank you for choosing Support Pets!
The process was very simple and I got my documents within the next couple of days!
We're delighted to hear you found the process smooth and straightforward! Your satisfaction fuels our commitment to making ESA support accessible and stress-free. Thank you for choosing Support Pets for your ESA needs.
The administration and doctors were very knowledgeable and efficient in getting the process started and completed in a timely manner.
Thank you for sharing your experience! We're delighted to hear that you found our process easy and efficient. Your satisfaction is our top priority, thank you for trusting our company for your ESA needs.
I think I will love this support animal always be with and I have no more stress
I am very satisfied with this service. It was easy to do and the document was sent fast. This website was also charging the regular price for this service, while others were more expensive.
Delighted to hear about your smooth experience! We strive for simplicity and efficiency in assisting our cherished clients. Thank you for sharing your positive feedback!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're delighted to hear that! Thank you for trusting our company for your ESA needs.