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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Everything was easy to fill out and self explained.
Took about 2 weeks to get paperwork. Customer service definitely needs improvement, only way to actually get answers was thru chat screen, no phone number.
The process was very simple and I got my documents within the next couple of days!
We're delighted to hear you found the process smooth and straightforward! Your satisfaction fuels our commitment to making ESA support accessible and stress-free. Thank you for choosing Support Pets for your ESA needs.
The administration and doctors were very knowledgeable and efficient in getting the process started and completed in a timely manner.
Thank you for sharing your experience! We're delighted to hear that you found our process easy and efficient. Your satisfaction is our top priority, thank you for trusting our company for your ESA needs.
I think I will love this support animal always be with and I have no more stress
I am very satisfied with this service. It was easy to do and the document was sent fast. This website was also charging the regular price for this service, while others were more expensive.
Delighted to hear about your smooth experience! We strive for simplicity and efficiency in assisting our cherished clients. Thank you for sharing your positive feedback!
Can not say enough about Support Pets. They made this process easy to do and quick responses if you have any questions. Wonderful service and now my babies can go everywhere with me. Overall great experience and I highly recommend using them!
Thank you for sharing your positive experience! We're delighted to hear that our process was user-friendly and that you received all the information you needed. Your recommendation means a lot to us!
I have use the ESA letter and certification and my renters have waived the monthly fee.
So I have save some money, I do recommended it.
Thank you for sharing your positive experience with ESA support and service! We're delighted to hear that it has been helpful for you. Thank you for trusting our company for your ESA needs.
Fast reliable service at a great price. Customer service replies fast and helps with any questions or concerns to make the experience less stressful and easier.
Thank you for sharing your experience! We're delighted to hear that you're very satisfied. We are looking forward to a longer partnership with you.
I reached out, and got my issue resolved pretty quickly.
Thank you for sharing your experience with us! We appreciate your feedback and are committed to continuously improving our service to ensure timely assistance for you and your furry companion, and thank you for trusting Support Pets for your ESA needs.
Both of my dogs are on the certificate as ESA pets. Yet, when I requested and paid for the vests for office use, I was only sent one. I'm going to have both dogs with meāthere's no way they can share one vest.
Please fix this error on your end, so that I may finally take my sweet dogs with me.
Regards,
Cheryl Beatty
Not bad like that they had rooms to help u and got my answer in a timely manner
We're delighted to hear that you had a positive experience with us! Thank you for your support!
I went a website where it led me to apply to the ESA. I've seen a package where I had to pay thought the website was a scam but in due time they send you your documents and your ESA vest etc. GREAT experience in overall!
We're glad to hear that your experience was quick and easy! We strive to make the process as smooth as possible for our clients.
It was great got everything I need and more,it's been helping me so much feel much calmer man it's just helped
Delighted to hear that our service met your needs swiftly! Your satisfaction is our priority, and we're here whenever you need assistance.
I am pleased that I didn't have to wait too long to get all of my paperwork processed. I will refer someone to you all.
Thank you for sharing your positive experience! We're delighted to hear that you received your ESA documents promptly.
Our documents for our dog had came in pretty quick and also with us having to go to our apartment complex office and get a doctor signature right away was also pretty quick. Thank you so much! I love support pets
Delighted to hear about your positive experience! Our goal is always to provide efficient service, ensuring quick delivery of all necessary documents. Your satisfaction is our priority.
I got my documents in a timely manner and great full for Support Pets for all their help.
Grateful for your positive ESA review! We're here to support you and your furry friend. Thank you for trusting our company for your ESA needs.
It was great I recommend this company if your wanting to register your dog or cat as an emotional support animal.
Thank you for your kindness! We're glad to hear you had a great experience with us, and we are looking forward to a longer partnership with you.
Delighted to hear you had a positive experience with our service! Thank you for your support and trust in us.
It is our pleasure to assist, thank you for trusting our company for your ESA needs.
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- SmartCustomerās sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Delighted to hear you're satisfied! We're always working to improve and appreciate your patience as we strive to provide the best service possible. Thank you for choosing Support Pets!