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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I ended up buying the same thing twice bc I was a little confused
Your feedback is greatly appreciated. Please contact our Customer Service team for any assistance that you may need.
Great response semi fast service. It was delayed for some reason.
We're glad to hear you found our service wonderful, thank you for trusting our company for your ESA needs. We are looking forward to a longer partnership with you!
I think something went wrong with their server so they didn't see my request until I brought it up. After that, I was able to get it in a timely manner.
Your feedback helps us to improve for the better, please contact our Customer Service team for any assistance that you may need.
Pleasant and over all a fun experience. I loved working with this company and plan on using you guys for my other dog
Thank you for your feedback! We're delighted to hear that you found our support thorough, we're glad you chose our company for your ESA needs.
It was really simple not complicated like the rest of them the only thing I wish would of been done unless I messed up was to get 2 collar tags I got only one for two dogs
We're glad that our application process didn't inconvenience you, thank you for trusting Support Pets for your ESA needs.
Everything is perfect minus the issues I always have logging in to my account. It wants me to change my password every time I go to log in.
Your feedback is greatly appreciated. Please contact our Customer Service team for any assistance that you need.
I just need a support vest and ID to continue my experience!
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs. We appreciate your support!
We're glad that you weren't inconvenienced by our application process, thank you for trusting Support Pets for your ESA needs.
We're thrilled to hear you're pleased with our products and services, and we are looking forward to a longer partnership with you.
They were considerate of what I might need and made the process very thoughtful easy
A fast and easy application process is what we aim to achieve for our valued customers, thank you for making our company part of your ESA journey.
My landlord did NOT accept these documents and I'm upset bc was was not offered a refund when requested
Explain how the support pets works when you go places.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Yes I received my documents but not the medium vet that I paid for as of yet. I paid the $40 during the process and have not received it yet. I am dealing with a family emergency so I have not had the chance to enroll Gizmo in any of the classes at this time.
Thank you for the positive rating on our website, and for trusting our company for your ESA needs.
I was certifying my 11lbs dog and they included one off my other dogs in the certification. When they sent me the vest I ordered, they sent an xl size vest, for my 11 lbs dog.
Satisfied with all of the products and the quickly receiving them. Definitely will suggest to my friends that need this very important way to stay safe and go places where all except my companion. Thank you
Your satisfaction with our services is what keeps us moving forward! Thank you for trusting Support Pets for your ESA needs.
Good quality vest, great sales price, and speedy shipping
Thank you for your positive rating on our website. We are looking forward to a longer partnership with you.
Support Pets made it quick and affordable to get my dog Oliver the documents needed to have Oliver recognized as an emotional support animal.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
We're delighted our service met your needs efficiently! Thank you for trusting our company for your ESA needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're delighted to hear that you found our service excellent! Thank you for choosing Support Pets for your ESA needs.