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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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It was the greatest thing I did for me and my dog i can now take him everywhere with me and don't have to worry about my anxiety I would definitely recommend support pets to anyone who relies on there dog for comfort and stress relief
Did not get paperwork in 4 days time.
Called and 3 different customer service people could not track down the problem.
They finally found the documents were with the "doctor" and finally we received them.
Then we received 3 different emails with the documents.
Your left hand does not know what your right hand is doing.
The process to get my dog certified as ESA dog was quick and easy. They offer a lot of different and additional products, but I just needed the letter and I got it in 48hours!
That's exactly what we aim to achieve for our valued customers, thank you for choosing our company for your ESA needs.
I filled out the answers and was approved and received all materials quickly.
We're glad you weren't inconvenienced by our application process, thank you for your trust!
Thank you for your feedback! It is greatly appreciated.
Me and my boy bruno are very happy with the results. Thanks guys for your continued support and services.
We're glad that you are satisfied with our services, and we hope our partnership can last for years.
It was fast and they provided a Psychologist with the application to sign off if you qualify, which it makes it easy because everyone my not have or know one.
Thank you for your feedback it is greatly appreciate, we're glad you chose our company for your ESA needs.
All documents came quickly. Documents and seals are very professional.
Your satisfaction is what keeps us moving forward, thank you for trusting Support Pets for your ESA needs.
They were really able to help me with my ESA documents so that I can keep my dog with me in my new apartment
We're delighted to have been able to assist you promptly and with care. Thank you for your trust!
The website was easy to follow. The instructions were very understandable and the result being able to print a quality document was great. Thank you
Thank you for your kind words! We're glad you chose our company for your ESA needs.
Went back and forth to get necessary information and corrections to make my landlord happy. Pleased with th process.
We're delighted to hear that you're satisfied with our assistance! Thank you for your trust.
Trash. I got no help, felt this was a scam and then months later I received documentation that K requested and was told that I would get within 48 hours. I did not. Probably would not do it again or recommend anyone else does either
It was quick, and easy to do. Now I can take her anywhere and I don't have to be without her, and she doesn't have to stay home alone.
Thank you for your kind words! Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
While it took several weeks to receive it was well worth the wait
Thank you for your lovely feedback! We're delighted to have provided you with a positive experience.
I appreciated the quick response. The letters were specific and well written.
Thank you for your feedback, it is greatly appreciated! Please do not hesitate to contact our Customer Service team for any assistance that you need.
Thank you so much. Great experience. I will definitely reuse you again.
Thank you for sharing your great experience with our services, and we hope our partnership can last for years.
Registered my pet as ESA, I don't regret it at all. Support Pets has the fastest way to register your pet as an ESA. The customer service attention is exceptional. They answered my questions and provided excellent service, super friendly. Now my dog accompanies me and is my emotional help through the process of my son's request, I feel calm with his company. I recommend Support Pets.
Thank you for your kind words, and for trusting Support Pets for your ESA needs. We hope our partnership can last for years.
They stayed in contact with me, even emailed me when I needed to correct my address.
Thank yu for your kindness and your support! We're glad you chose our company for your ESA needs.
Seems like a scam...remains to be seen whether motels will accept these certs. Have yet to try getting into a motel room with my dog not being charged. Hoping to recoup my $100.
Thanks for the feedback, we want to assure you that Support Pets services are indeed legitimate. Providing a legitimate and reliable service is our top priority, and we're committed to meeting your needs and expectations.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.