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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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They helped me in the process to obtain my documents for my dog. Now I can enjoy my dog everywhere I go.
Super easy service to use. Finished the application within 10 minutes.
"Thank you for your positive feedback! We're delighted to hear that you found our service easy, simple, and resourceful.
Super fast and easy to get qualified. Nice that you can purchase tags and harnesses too
Thank you for your kindness, your recommendation is greatly appreciated.
I ordered my paperwork, in February and still do not have them. My cat's name is Cherry. I have already asked several times for them. I am told they have no record of my cat, and in addition I bought a package thing, and it also has not arrived. I was under the impression that this is a good company the way I am treated it is obvious that you are not.
Quick and easy! Website was very responsive, no lagging. I got the documents I needed in time for alartment shopping. Thank you!
Fast and easy service for my pet and myself. I would highly recommmed them to anyone
Hi Kristina, thank you so much for your positive feedback, that's what we work for.
Have a nice day.
Quick and easy, which is great when you're already under stress. Got my approval in less than 24hours.
We're delighted to hear our process helped ease some of your stress. Thank you for trusting Support Pets for your ESA needs!
I did not fill out any number for my card to be renewed.My last years card expired in May 2nd 2024 the new card expires on April 22nd 2025.You are shorting me time.This has happened three years in arow. You have no quality control.
Thank you for your feedback, please contact our Customer Service team for any assistance that you need.
Excellent experience thus far. I hope to have my electronic certification by next week for my hotel and flight so I can take Peanut with me without issue.
We're delighted to hear you're having a great experience with us! If you need anything else, just let us know.
Easy fast and great service. Made to be extremely simple. 100% would recommend.
It is a good experience since it was my first time hearing about this and it was easy to do. Now our family Rottweiler can be with us everywhere we can go.
Thanks for the feedback, it is greatly appreciated. You may contact our Customer Service team for any assistance that you need.
Painless and easy to attain.
Question were easy to follow and understand.
Great support for my Lela and I. Very easy to get approved. I lost her tag, it's great I can replace it. I can go anywhere now. Thank you. 10/10
So far it's been a good easy and very informative I'm excited for the final outcome thank so very much you guys really care and thank you for making my fur babies so much more safe
We're delighted to hear that you're finding our service easy and informative! It's our goal to make the ESA process as smooth as possible for you, thank you for trusting Support Pets for your ESA needs.
I love that I can take both my dogs with me, especially when I'm having a terrible day and need a little extra support!
Thank you for recognizing the importance of protecting both yourself and your ESA, and for trusting Support Pets for your ESA needs.
Easy and comfortable trainings are a really good help the process was great easy and the delivery time qas fairly quick
So quick and easy- got my documents so my landlord can't kick out my dog just because he's a pittbull! Thanks!
So far so good. I received my papers and ordered Winston's collar and lead.
This was so helpful and easy to work through. This was critical to get this done and truly the ease and cost was terrific.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
It is our pleasure to assist, and we are looking forward to a longer partnership with you.