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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Went smooth easy and by the numbers
Very happy with this
We're glad that our application process didn't inconvenience you, and we hope you find our services beneficial too.
I enjoyed using this for my support pets. The process was super quick and easy
We're delighted to hear you had a smooth experience with us!
Amazing job quick and efficient no issues got everything resolved and completed within 72 hours!
We're so glad to hear you're happy with our service! Thank you for trusting Support Pets for your ESA needs.
I now do not have to worry about not having her with me!
We're delighted to hear you found our service simple, affordable, and reassuring! Thank you for making Support Pets part of your ESA journey.
Moved into an apartment with a no pet policy. Since I have panic attacks and my cat calms me, I registered him. The process was fast and professional.
Thank you! We're delighted to hear that you found our services professional.
Nice experience and awesome to have for my pet for the future
We're so glad to hear you're pleased with our services! If you have any questions or need further assistance, feel free to reach out.
Very quick and easy process wish I woul have done it sooner!
That's exactly what we aim to achieve for our valued customers, and we hope you find our services beneficial too.
Thank you for the positive rating on our website, is greatly appreciated. We are looking forward to a longer partnership with you.
It was great. Glas I could get things done and be protected
We're glad that you are satisfied with our services, and we hope our partnership can last for years!
Process was easy and quick. My apartment took the documents with no hesitation, everything was really well done. Would recommend 100%!
Thank you so much for sharing your experience! We're truly delighted to hear that you found our service excellent.
I love how they made sure I had everything I needed to make it possible to have my ESA by my side at all times.
Providing a legitimate and reliable service is our top priority, and we're committed to meeting your needs and expectations. Thank you for trusting Support Pets for your ESA needs.
They helped me in the process to obtain my documents for my dog. Now I can enjoy my dog everywhere I go.
It is our pleasure to assist, and we are looking forward to a longer partnership with you.
Super easy service to use. Finished the application within 10 minutes.
"Thank you for your positive feedback! We're delighted to hear that you found our service easy, simple, and resourceful.
Super fast and easy to get qualified. Nice that you can purchase tags and harnesses too
Thank you for your kindness, your recommendation is greatly appreciated.
I ordered my paperwork, in February and still do not have them. My cat's name is Cherry. I have already asked several times for them. I am told they have no record of my cat, and in addition I bought a package thing, and it also has not arrived. I was under the impression that this is a good company the way I am treated it is obvious that you are not.
Quick and easy! Website was very responsive, no lagging. I got the documents I needed in time for alartment shopping. Thank you!
Fast and easy service for my pet and myself. I would highly recommmed them to anyone
Hi Kristina, thank you so much for your positive feedback, that's what we work for.
Have a nice day.
Quick and easy, which is great when you're already under stress. Got my approval in less than 24hours.
We're delighted to hear our process helped ease some of your stress. Thank you for trusting Support Pets for your ESA needs!
I did not fill out any number for my card to be renewed.My last years card expired in May 2nd 2024 the new card expires on April 22nd 2025.You are shorting me time.This has happened three years in arow. You have no quality control.
Thank you for your feedback, please contact our Customer Service team for any assistance that you need.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Your time is valuable to us that's why we aim to provide a fast and easy application process for our valued customers.