On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Was very easy and worth the money would recommend to all
Support pet made this process for me very simple, they make you feel like family. My dog leia is now able to accommodate my needs wherever I go, thank you support pet!
I only got the papers and none of the support dog stuff Received within 24 hes
Able to have my support dog with no added fees was fast and everything they promised
Super easy to fill out the paperwork, and I was approved within a couple of days and I filled it out on the weekend so you know it was fast! Thank you for the excellent service!
Me encantó poder registrar a mi hijo gatuno como animal de soporte emocional, porque me facilita mis actividades de la vida diaria al lado de Él. Ya puedo sentirme segura y tranquila de que mi hijo no será rechazado en el lugar donde viva. Sin Él mi salud mental y emocional es más difícil de manejar. Él me anima para seguir adelante, es mi dosis diaria de energía.
Thank you for sharing your wonderful experience with our services, and we are looking forward to a longer partnership with you.
Not satisfied because my dog still haven't received her ESA vest or ID yet and the supervisor has not called me back yet concerning this issue
Process was surprisingly quick & easy! Will tell everyone about it
That's exactly what we aim to achieve for our valued customers, a fast and easy application process. We hope you find our services beneficial too.
I am so happy I was able to does this for my mental and my Bella`s health. Thank you so much for allowing us to be together as we both need it
Thank you for your wonderful feedback, it is greatly appreciated. We hope our partnership can last for years!
It was very easy to obtain my documents and the certification. However, I was overcharged and nobody ever contacted me about my issue.
Your convenience matters to us, we're glad you find our application process easy!
Need verification of my dog being an emotional support dog. No need for all extras…
I received the best response for my animals within 48 hours. All reps were wonderful in getting back with me etc. i would recommend them highly. Set my mind at ease.
Peaches(Poodle) and Misty(cat) thank you
Need verification of my dog being an emotional support dog. No need for all extras…
This company has made it easy to sign both my girls up to be ESA dogs and it's super easy and I got one of my girls for free with the first time purchase! And you can have a doctor actually sign the paperwork for your apartment or housing! It's so simple
Being in the military I can get easily stressed from experiences. Having to move every so often with the military it gets hard to find a apartment that will allow pets. This will help you find an apartment easier and can relieve a little more stress that comes with the moving.
I love how easy this was to fill out. Now I can have my pets with me
Simple and easy process. Friendly customer service and renewing is a breeze. You guys always keep me and my pupp happy and close together everywhere
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.