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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Rocky never leaves Billy's side and Rosie keeps me company while in my wheelchair.
Support Pets allowed me to bring my pur friend with me, enabling me to feel more like my self I love how they understood my conditions and the need for the support from my animals. I just love them.
We're glad to know that you find our services quick and informative. Thank you for trusting our company for your ESA needs.
I found it easy to get both my pups signed up.i will be happy now that i can have them with in my travel time.
We're glad that you weren't inconvenienced by our application problems, thank you for trusting Support Pets for your ESA needs.
It was very simple to fill out the questionnaire and the response was within 24-48 hrs like they said it would.
The whole experience was fantastic! Highly recommend!
Worked very fast to complete, and even after i hadn't received my documents, they worked hastily to resolve the the issue and provide my documents!
I was shopping around for the best prices to certify my pup as an ESA, as one would because even tho Jacksonville may be a dog city, they kind of discriminate against big ole dogs, like my babygirl, a Mastiff, and make living places very difficult for someone, having your pet certified trumps anyone's personal preference!
I renewed on time, but never received acknowledgment, took many phone calls to resove and get my acknowledgment.
I'm beyond thankful with my ESAs from Support Pets, you guys saved me from having to pay the ridiculous fees they charge in apartments to move in and monthly! My two sweet babies are so happy to be home with me finally and I feel whole again having them! Thank you Support Pets!
Application for ESA papers was quite easy.
I was expecting the papers to be sent thru the mail but they were sent thru email. I haven't had to use them yet but I have them just in case.
I was surprised how quickly everything happened- paperwork and all.
I had a very good experience with this site, it was easy and fast to use and a wonderful experience
The process was quick fast and easy they gave all the necessary documents. The first time for me to apply for my dog to come to work with me and I did not have to call for anything. Very efficient
I have just one in a supermarket,that they need to see the PDS card, we can't not go in in if we do not have the PDS 😔
Excellent services and great job. My both dogs now have benefits for still save and secure with mom.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're delighted to hear Rocky and Rosey bring so much joy to your life! Keep cherishing those precious moments together.