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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I received my certificate in a timely manner and I am very satisfied with the outcome. Thank you so much.
Support Pets online application was simple and easy to apply for emotional support services. I'm thankful that I was approved and can take my fur babies places and travel with me to ease my anxiety. Thank you 😊
An easy application process is what we aim to achieve for our valued customers, we're glad you find our services helpful.
Thank you for the positive rating on our website, and for trusting our company for your ESA needs.
It was a good experience to me and I am thrilled to have my dog as an ESA now. I was a little skeptical and scared to be Honest thinking it may have been a scam, but very impressed how fast I received my letters from the Doctor's and also receiving my ESA card so my baby can go Pretty Much Everywhere With Me Now. Thank You So Much, So I Will Sign Up Every Year From Here On Out!
We're glad to hear of your great experience with our services, thank you for trusting Support Pets for your ESA needs.
I received my documents! Thank you so much for the convenience
We can't wait to hear your thoughts about your experience with our services, and we hope you find it beneficial. Thank you for trusting our company with your ESA needs!
I had some issues at the start obtaining my documents, but after a little bit of back and forth, I got them relatively easily
Your feedback is greatly appreciated, please feel free to contact our Customer Service team for any assistance that you need.
The app is great to start your dog and yours way to a freedom of adventures together.
We're glad you have a great experience with our services, and we look forward to a longer partnership with you.
An easy application process is what we aim to achieve for our valued customers, and we hope you find our services beneficial too.
6/8/24 for the 1st time I was told I can't have my dog in the store. Even after I showed them the tag and the badge.
Is there a like a tee shirt like the sweaters you buy for dogs? I have a hard time putting the vest on pebbles it's so stiff.
Hi Karin
We're deeply touched to hear about the bond you share with Pebbles during such a challenging time. Pets have an incredible way of providing comfort and companionship when we need it most.
Sorry, we don't offer apparel like t-shirts or sweaters for dogs for now, but maybe in the future we could have that.
Have a nice day.
Everything went smooth and had all documents in timely manner
That's exactly what we aim to achieve for our valued, a fast and easy application process. Thank you for trusting Support Pets for your ESA needs.
I am not able to take my dog on flights with certain airlines because there are additional requirements besides the ESA documents.
Thank you for your feedback, it is greatly appreciated.
I've been worried about be able to take my dog with me. This has helped me feel better now. My dog was a 8 lb puppy when I filled out my application. Is there a problem if the dogs future weight is around 30.lbs when full grown?
An easy application process is what we aim to achieve for our valued customers, thank you for making Support Pets part of your ESA journey.
Great experience fast service meet my expectations.
Thank you for sharing your great experience with our services, your satisfaction is what makes us move forward.
The process was thorough but easy questions and the forms only take a few minutes to fill out and normally only takes a day to a few hours to get your answer back anyone considering to use your service I would highly recommend a Support pets for your ESA CALLER
We're delighted you've found a harness for Dreamer! If you ever need guidance on ESA-related matters you may contact our Customer Service team for assistance.
We're delighted you found our service great! Thank you for making Support Pets part of your ESA journey.
Online application very seamless. The "vest" is not appropriate for kitty - he looked like a turtle. Won't be able to use it.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're so glad you had a positive experience with us! We are looking forward to a longer partnership with you.