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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Every place I took him he was welcome. I was never told no by any business we entered. It gives you a feeling of freedom to know you and your pet are welcome.
Such a fast and easy process. It made everything so simple. Recommend this to anybody
Thank you so much, Harley, for your kind words—it’s wonderful to hear the process was easy and quick for you. We’re thrilled to have earned your recommendation and look forward to supporting you with any future needs.
I hesitated to follow through but glad I made the decision to go ahead. Documents are downloaded. Looking forward to traveling with my dog without all the extra fees.
Thank you so much, Linda, for trusting us and sharing your great experience. We’re delighted to have made the process easy for you and are honored to be part of your journey with your fur friend. Looking forward to supporting you both in the adventures ahead!
I would recommend Support Pets for anyone who would like to get their animal approved as an emotional support animal. They provide the necessary documentation, tools and resources to individuals who would benefit from the help of a support animal.
Thank you, Laura, for your kind words and thoughtful recommendation. We're delighted to know our services helped you and your support animal through the process smoothly and efficiently. Your support means a lot to us!
Quick and easy and I feel relieved that I can now bring my furry friends with me anywhere
Dusty, thank you so much for your fantastic review! We’re delighted to hear that our service brought you peace of mind when it comes to bringing your furry friends along, and we look forward to supporting you however we can. Your kind feedback truly means the world to us.
It was very useful and appreciated the easy help, there wasn't a simpler and quicker way.
Thank you, Jose, for your kind words and feedback! We're thrilled to hear that our service met your needs quickly and easily. We look forward to continuing to assist you and your pets in the future.
Everything was very easy and accessible and I loved the steps it took to get my pet assigned as my ESA
Thank you so much, Lauryn! We're delighted to hear that you found the process easy and accessible, and that it made helping your pet special for you. It means a lot that we could support you both in such a meaningful way.
My Dog is always. After my injury he knew something was and would walk alongside me at the very slow pace I walked on my crutches and leg brace. The trauma from that injury was so much easier with him. There have been times I stayed home because he couldn't come where I was going. That is no longer the case. Thank you, ESA!
Thank you, George, for sharing your moving experience. We're honored to support the special bond you have with your dog and appreciate your trust in us to help make that possible. Looking forward to being here for you both whenever you need.
They were very helpful with the whole process, 10/10 would recommend if you need an animal certified for yourself!
Hi Keri, thank you so much for sharing your great experience—we’re thrilled to hear the process went smoothly for you! If you ever have any questions or need further assistance with your furry friend’s care, don’t hesitate to reach out. Looking forward to helping you again!
Amazing came on time I have no complaints I will recommend other people to get it
Hi Stefan, thank you so much for your kind words and for sharing your experience. Punctuality and reliability are very important to us, so we're thrilled to hear we met your expectations. Your trust and recommendations mean the world – we’re here whenever you need us!
Really fast an easy to get, great explanation of every paper need it.
Thank you so much, Isabella, for highlighting how quick and straightforward the process was. We’re glad the explanations met your expectations and helped make everything clear. It’s always our goal to provide smooth experiences!
Support pets made the ESA process so easy and fast. It is such a relief to be able to have my furry baby live with me without restrictions!
Thank you so much for sharing your experience, Azul! We're delighted to hear the process was smooth and that your furry companion can thrive by your side—your satisfaction means the world to us.
It was easy to do, but Haven't heard anything from them 😕 I will wait for awhile yet. Before contacting them.
Hi Eleanor, thank you for taking the time to share your experience. I’m sorry for the delay in communication and any concern it caused—please feel free to reach out directly so we can promptly assist you and your dogs. Your feedback is important to us and helps improve our service.
I love Support Pets. They've not only saved my fur babies lives but mine too! I could never imagine life with my Koda and Tora.
Thank you so much, Joehamna, for sharing your heartfelt experience. It means the world to us to support you and your fur babies, Koda and Tora – we're here for you every step of the way!
Service was quick and easy. Highly recommend their services
Thank you very much for your kind words, Carletta. We're thrilled to hear the service was quick and easy, and your recommendation means a lot to us. We look forward to continuing to provide the care and service your loved ones deserve.
Great it was a pleasure working with them I got what I needed no problem thank you
Hi Clarissa, thank you so much for taking the time to share your experience—we’re really glad we could help you get exactly what you needed without any hassle. It’s been a pleasure working with you, and we look forward to supporting you anytime!
Such an amazing program and process! Great job! I hope this works!
Thank you so much, Melissa, for your wonderful feedback! We truly appreciate your support and are excited to continue providing a seamless experience that works for you and your furry friend.
Quick response and ease of getting approval! Got My approval letter in 36 hours and on a weekend!
Hi Sam, thank you for sharing your positive experience! We’re thrilled to hear the approval process was swift and convenient, even over the weekend. We truly appreciate your feedback and look forward to continuing to support you along the way.
I thought when I registered my dog I'd get the leash vest and tag through the mail and I didnt have to purchase them extra
Hi Joann,
We do offer some packages that include items like a vest, leash, or tag, but not every package comes with them. Even without those extras, your ESA letter is still the legal protection for housing, and you can still take your dog to places that allow ESAs. If you’d still like to have the vest, leash, or tag, you can get them anytime from our shop at www.supportpets.com/shop
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Miriam, we’re so glad the process felt easy and seamless for you. If you ever need support with any questions or paperwork again, please don’t hesitate to reach out—we’re always here to help make things simple for your pet’s well-being.