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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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Simple and easy site to work with Got everything to support my puppy
This was very easy to follow directions and get the documents needed to allow my pet to officially be my support. It has been especially helpful to not have to worry about an added stress and financial burden on my plate when it comes to my dog being able to go anywhere we go.
Your convenience matters to us, we're glad our application process didn't inconvenience you. Thank you for trusting our company for your ESA needs.
Súper bueno puedo llevar a my bb perruna a todos lados con migo sin tener que dejarla en casa
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
My dog is my biggest supporter and wanted to make sure she could help me when I needed it
Nothing can be compared to the comfort our ESA can provide, thank you for making our company part of your ESA journey.
The process is very simple and I found it very reliable. Thank you..
Thank you for sharing your great experience with our services! We're glad to hear our service met your expectations, thank you for your trust.
Thank you for making this process easy. I would have thought that I would to have a mound of paperworks to fill out and prove to you that I do have personal issues therefore my animals help my personal life to stay calm.
Easy and stress-free registration for loving pet parents is our goal. Thank you for your trust.
I wasn't clear on the price and details, and the support line explained everything and they were very friendly.
Your satisfaction fuels our mission to support pets and their owners. Thanks for sharing your feedback!
It was very easy to work with ESA and the provider as well. Received the certificate fast as well. Thanks
We're delighted to hear that you had a positive experience with us! We are looking forward to a longer partnership with you.
Good on point customer service. Had a issue contacted customer service it was taken care of ASAP
We're thrilled you had an amazing experience with our customer service. Providing excellent service and support is our commitment, thank you for trusting our company with your ESA needs.
We were moving to another city and I needed to get my pets paperwork updated. They were fast, simple and affordable
Our company is committed to providing simple and affordable ESA services to help you and your furry friend thrive together. Thank you for trusting our company for your ESA needs.
Fast, efficient, and reliable. As soon as i contacted support pets they were fast to respond and give good customer service
We're glad of your great experience with our services, and we hope our partnership can last for years.
Excellent Customer Service care and support very helpful.
We're glad you found our service helpful, thank you for trusting our company for your ESA needs.
Love it its the best experience I could of actually signed up I love it it really helps so much with everything is signed to do so
We're so glad to hear yo have amazing experience with our services, thank you for making Support Pets part of your ESA journey.
Very fast and convenient but letter sounds like AI (not personable and real) although states all necessary bits.
We're delighted to hear you found our service fast and convenient! We hope you find our services beneficial too.
Answered a few questions, got approved, paid and had both of my ESA letters within a day!
Your convenience matters to us, we're glad our application process didn't inconvenience you thank you for your trust.
Awesome response time! I was able to get my documents needed with ease and simplicity.
Your time is valuable to us that's why we aim to provide a fast and easy application process for our valued customers. Thank you for choosing Support Pets.
My apt required that a specific form be filled out. Support Pets provided it promptly and without a hassle.
We're so glad you had a positive experience with our service! Thank you for sharing your feedback with us.
Support pets was amazing and helping me with my needs. Thank you so much.
It is our pleasure to assist, thank you for trusting our company for your ESA needs.
I love that you can take the test and submit everything all in one spot! It doesn't take much time and all you have to do is wait a couple days for your paperwork. The price is well worth what you get as well.
We're glad our application process didn't inconvenience you, thank you for your trust.
I am respectful of the merchant rules especially in small businesses that are super crowded with customers and merchandise.
It's wonderful when people respect boundaries and understand the importance of asking before approaching. Please do not hesitate to contact our Customer Service team for any assistance that you need.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Thank you for your kind words! We hope our partnership can last for years.