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Support Pets

4.7

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From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,506
quality
1,493
This company responds to reviews on average within 0 days

Instant Feedback

57,194 reviews

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Illinois
1 review
0 helpful votes
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Everyone was really helpful.
June 13, 2024

I emailed and called the main number due to questions I had. They helped me with everything

Date of experience: June 3, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're delighted to hear about your positive experience with our services, thank you for making Support Pets part of your ESA journey.

Illinois
1 review
0 helpful votes
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Helpful service
June 13, 2024

Very good experience. Protected my pet and me from separation.

Date of experience: June 3, 2024
Mary Ann G. — Support Pets Rep
over a year old

We genuinely care about the well-being of both pets and their owners, and we're glad to hear that you found our service helpful, thank you for your trust.

Missouri
1 review
0 helpful votes
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Thankful
June 13, 2024

You Guys have helped me tremendously with your service. My fur babies are everything to me and they helps me when I'm having an episode. Thank you

Date of experience: June 3, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're delighted to hear that you're feeling thankful! It is our pleasure to assist.

Washington
1 review
0 helpful votes
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Late delivery
June 13, 2024

I had to call and had to redo the order according to customer service do to a computer glitch so it was delayed

Date of experience: June 3, 2024
Oklahoma
1 review
0 helpful votes
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Satisfied
June 13, 2024

Easy and Speedy Service. Highly Recommend. I see the only drawback is that ESA status for my pet is only good for one year and has to be renewed and paid for every year.

Date of experience: June 3, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're so glad to hear you're satisfied! Your happiness is our fuel to keep doing what we love.

Ohio
1 review
0 helpful votes
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Just great
June 13, 2024

I just moved to an apartment building that does not except pets thanks to the documents i recieved i am able to keep my pets

Date of experience: June 3, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're delighted to know of your great experience with our services, thank you for your trust.

Tennessee
1 review
0 helpful votes
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I love my cat
June 13, 2024

I didn't have a problem with filling out the paperwork it took a few times but it worked out fine

Date of experience: June 3, 2024
Mary Ann G. — Support Pets Rep
over a year old

Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.

Nevada
1 review
0 helpful votes
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Excellent service
June 13, 2024

Flawless, received documents in a timely matter and all documents works well with our rental property

Date of experience: June 3, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're truly delighted you found our service excellent! Thank you for trusting our company for your ESA needs.

Virginia
1 review
0 helpful votes
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Amazingly easy and fast process.
June 13, 2024

Very easy to fill out the questionnaire and you get your answer quickly.

Date of experience: June 3, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're delighted to hear that you found our process smooth and efficient! Thank you for your trust.

Florida
1 review
0 helpful votes
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Awesome company!
June 13, 2024

Very easy to use and very quick. I needed an extra document and they had it to me in a few days.

Date of experience: June 3, 2024
North Carolina
1 review
0 helpful votes
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I was excited to get her for my emotional support dog.she is so special to me.

Date of experience: June 3, 2024
Mary Ann G. — Support Pets Rep
over a year old

Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.

Maryland
1 review
0 helpful votes
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Easy and efficient
June 13, 2024

Very easy to get my boys certified. Quick and informative responses to all my questions. Great customer service!

Date of experience: June 3, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're glad to hear you found our process smooth sailing! Thank you for trusting our company for your ESA needs.

Illinois
1 review
0 helpful votes
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My Babies
June 13, 2024

Quick and easy to use. Very thorough, although kind of expensive.

Date of experience: June 3, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're delighted you found our service quick and easy! We strive to make the process as seamless as possible for all our clients.

Illinois
1 review
0 helpful votes
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Extremely helpful
June 13, 2024

I was really worried it wasn't a real service in the beginning that changed very fast working with you all gave me peace of mind I haven't had in a very long time thank you for that.

Date of experience: June 3, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're delighted to hear that our service was helpful to you! Thank you for trusting our company for your ESA needs.

Florida
1 review
0 helpful votes
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So happy!
June 13, 2024

This was a great experience and easy process to make my pups my ESA's. I appreciate the service and how quick it was. Thanks so much!

Date of experience: June 3, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're glad you are enjoying our services, thank you for trusting our company for your ESA needs.

Indiana
1 review
0 helpful votes
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Happy
June 13, 2024

Great easy to do online! Came with in a couple week's! User Friendly

Date of experience: June 3, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're glad you are enjoying our services, thank you for trusting our company for your ESA needs.

Pennsylvania
1 review
0 helpful votes
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Very good
June 13, 2024

Very easy and quick! I was able to get my documents in a timely manner

Date of experience: June 3, 2024
Mary Ann G. — Support Pets Rep
over a year old

Thank you! We're glad you are satisfied with our services.

Nevada
1 review
0 helpful votes
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Great
June 13, 2024

Fast and professional there was not a problem the whole process

Date of experience: June 3, 2024
Mary Ann G. — Support Pets Rep
over a year old

Thank you for the positive feedback, we're glad you chose our company for your ESA needs.

Texas
1 review
0 helpful votes
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Professionalism
June 13, 2024

I was contacted via email and everyone was Professional. You guys went above and beyond my expectations. I'm truly grateful. Thank You

Date of experience: June 3, 2024
Mary Ann G. — Support Pets Rep
over a year old

At Support Pets, professionalism is our backbone. We're here to ensure you and your furry friend receive the utmost care and support throughout your ESA journey. Thank you for your trust.

Tennessee
1 review
0 helpful votes
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I love it
June 13, 2024

I love that my dog can go everywhere I go he is no pet he is Family

Date of experience: June 3, 2024
Mary Ann G. — Support Pets Rep
over a year old

Thank you for your kind words! We are looking forward to a longer partnership with you.