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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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I emailed and called the main number due to questions I had. They helped me with everything
We genuinely care about the well-being of both pets and their owners, and we're glad to hear that you found our service helpful, thank you for your trust.
You Guys have helped me tremendously with your service. My fur babies are everything to me and they helps me when I'm having an episode. Thank you
We're delighted to hear that you're feeling thankful! It is our pleasure to assist.
I had to call and had to redo the order according to customer service do to a computer glitch so it was delayed
Easy and Speedy Service. Highly Recommend. I see the only drawback is that ESA status for my pet is only good for one year and has to be renewed and paid for every year.
We're so glad to hear you're satisfied! Your happiness is our fuel to keep doing what we love.
I just moved to an apartment building that does not except pets thanks to the documents i recieved i am able to keep my pets
We're delighted to know of your great experience with our services, thank you for your trust.
I didn't have a problem with filling out the paperwork it took a few times but it worked out fine
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Flawless, received documents in a timely matter and all documents works well with our rental property
We're truly delighted you found our service excellent! Thank you for trusting our company for your ESA needs.
Very easy to fill out the questionnaire and you get your answer quickly.
We're delighted to hear that you found our process smooth and efficient! Thank you for your trust.
Very easy to use and very quick. I needed an extra document and they had it to me in a few days.
I was excited to get her for my emotional support dog.she is so special to me.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Very easy to get my boys certified. Quick and informative responses to all my questions. Great customer service!
We're glad to hear you found our process smooth sailing! Thank you for trusting our company for your ESA needs.
We're delighted you found our service quick and easy! We strive to make the process as seamless as possible for all our clients.
I was really worried it wasn't a real service in the beginning that changed very fast working with you all gave me peace of mind I haven't had in a very long time thank you for that.
We're delighted to hear that our service was helpful to you! Thank you for trusting our company for your ESA needs.
This was a great experience and easy process to make my pups my ESA's. I appreciate the service and how quick it was. Thanks so much!
We're glad you are enjoying our services, thank you for trusting our company for your ESA needs.
Great easy to do online! Came with in a couple week's! User Friendly
We're glad you are enjoying our services, thank you for trusting our company for your ESA needs.
Thank you! We're glad you are satisfied with our services.
Thank you for the positive feedback, we're glad you chose our company for your ESA needs.
I was contacted via email and everyone was Professional. You guys went above and beyond my expectations. I'm truly grateful. Thank You
At Support Pets, professionalism is our backbone. We're here to ensure you and your furry friend receive the utmost care and support throughout your ESA journey. Thank you for your trust.
I love that my dog can go everywhere I go he is no pet he is Family
Thank you for your kind words! We are looking forward to a longer partnership with you.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


We're delighted to hear about your positive experience with our services, thank you for making Support Pets part of your ESA journey.