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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Molly is trying real hard to comply. I will still try to make her like I want her
I got what is needed for my pet to be with me at all times and it was easy and affordable.
That's wonderful to hear! We're glad you found the process simple and budget-friendly.
The whole experience has been very smooth and efficient. I even received an email today to confirm my receipt of some documents.
An easy application process is what we aim to achieve for our valued customers, thank you for trusting Support Pets for your ESA needs.
Great service. They were very helpful and process was very easy.
Thank you for your feedback, we're glad you have a positive experience with our services.
Everything went smoothly & I received my pets vest & paperwork rather quickly! Thank you!
We're happy that our application process didn't inconvenience you, and we hope you find our services beneficial too.
I needed letter plus vest,leash.and tag but at this moment the letter is important for us as we rent places
Thank you for your kind words and for your recommendation, it means a lot to us.
Super easy, super simple, I love it. Such a great way to get an esa without talking to anyone.
We're delighted with your feedback, we're glad you had amazing experience with our services, thank you for your trust.
It's hard in some areas to get apts and homes evan if you do have docs. Some will tell you no vacancy, others still want some sort of pet charge just for having them pets and papers. But they are accepted when presented.
Your 5-star rating on our website is greatly appreciated, thank you for trusting our company for your ESA needs.
After my dogs weight was corrected on the documents everything was fine
So glad to hear that! We’re happy your dog’s vest fits perfectly, thank you for trusting our company for your ESA needs.
I do have ESA support paperwork on my doggie but the facility won't allow her and when transport to the hospital the EMT won't allow in the ambulance? Don't understand
Thank you for your feedback, it is greatly appreciated. Please contact our Customer Service team for any questions that you may have.
Thank you. Ya'll were quick and easy. I filled in the information and within days I had what I needed
We're glad you have an awesome experience with our services, thank you for trusting our company for your ESA needs.
I like how the process was very fast and easy. The website design is clean and user friendly.
We're glad our application process didn't inconvenience you, thank you for trusting Support Pets for your ESA needs.
Thanks for everything! I received the documents and put in an order for a vest.
It is our pleasure to assist, we're glad you are satisfied with our services.
Well experience have some complaints people said this not real
We're so glad you had a positive experience with our service! Thank you for trusting our company for your ESA needs.
We're delighted to hear that you found the process straightforward! Thank you for trusting our company for your ESA needs.
I received my card and my certificate. The last name did not match. I requested a new certificate and sent pictures. The new certificate was the same as the first.
Thank you for your feedback it is greatly appreciated, feel free to contact our Customer Service team for any assistance you need.
It was kind of confusing figuring out if I was supposed to contact the DR. or if you would
Thank you for your feedback it is greatly appreciated, feel free to contact our Customer Service team for any assistance that you need.
My daughter and I have support friends as we both have significant health issues. This service was great, got us the documentation we needed, and certainly answered questions that we had. Thank you very much. Price is reasonable too.
We're delighted to hear you had a smooth experience with us! We are looking forward to a longer partnership with you.
Puedo asistir a todas mis actividades con Cariño José que es el nombre de mi mascota.
Your satisfaction means the world to us. Thank you for trusting Support Pets for your ESA needs.
Helping me take care of my friends fur babies to be my ESA is wonderful. I can't make it without them.
We're so glad our services could provide the support you deserve! Thank you for your trust.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the positive rating on our website.