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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Answering simple questions about my health and how my dog helps me out was super easy simple anyone could do it and shipped items were delivered quicker than I was told! Love that!
Quick and easy process. Does happen between 24 to 48 hours like the website says. Only issue I have is I ordered the deluxe package & never received my items I reached out to customer service and I had already reached out to them because they double charged me but they got back to me and said that I'd have to I pay for it again & I just didn't want to go through a whole mess again but it's been fine otherwise.
Thank you for your feedback, we hope you find our services beneficial.
Everyone was was kind and informative. They were very helpful and pleasant to work with.
We're so glad you had a positive experience with our services, thank you for trusting our company for your ESA needs.
I am moving into an apartment complex shortly and will be taking my cat of 14 years. I recently learned from a friend that if your pet is designated as an support pet, all rent charges for the animal would be waived. As she is definitely my support animal and has brought me through many trying times, I reached out to have her designated as one. The process was easy and was accepted at my complex.
We're glad of your great experience with our services thank you for trusting our company for your ESA needs.
I am so pleased with the service. I obtained everything needed for ESA. Now I am in the process of training Bubba for PSD.
That's wonderful to hear! We're so glad our service could help. Thank you for trusting our company for your ESA needs.
It was a good shopping experience and easy and found everything I needed
Your satisfaction is what keeps us to move forward, thank you for trusting Support Pets for your ESA needs.
This idea was suggested by a coworker. I checked into it and applied I got the certificate and documentation in record time to keep from losing my buddy, my family. I was able to turn in my paperwork to complex office for verification of registration. Thank you!
We're so glad to hear our service has made a positive impact on your life! Thak you for trusting Support Pets for your ESA needs.
I learn about ESA thru work and Google it applied for and was approved kept me from losing a part of my family. I am on the road alot when I get home we go walking exercising each other makes us both feel good.
I have depression, ptsd, and anxiety and my doctor refused to try to get my dogs registered as ESA telling me it would be difficult so I found this site and it was so easy to get them registered
We're delighted to hear that your experience with us was smooth sailing! Thank you for making our company part of your ESA journey.
They helped me to be able to bring my German Shepard and Australian Shepard to my new home! I don't know what I would do without them and their assistance.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
The service is not good after 4 times of telling your company that my paperwork was incorrect and what the corrections were that were needed and they still have not gotten me corrected paperwork. I also think that your company should pay me back the money I paid for this service because this is ridiculous that you haven't been able to send me corrected paperwork after being notified four times now.
The process was quick and simple. We were pleased with the quality of our pet's 'vest' and the documents were very professional.
It's wonderful to hear how much our service means to you! Thank you for trusting our company for your ESA needs.
It was a smooth process and I'm very pleased. I would highly recommend.
Easy and stress-free registration for loving pet parents is our goal. Thank you for your trust!
It was fast and easy to get my ESA documents. This allows me and my pets to stay together at all times. Wonderful and lightening fast transaction!
We're glad you have a great experience with our services, and we look forward to a longer partnership with you.
Once I filled out the forms, the materials came to me quickly and securely.
Thank you for your kind words! We hope you find our services beneficial too.
Overall they got back to me and they resolved the issue so I'm satisfied with the result thank u
Thank you for your kindness! Your feedback means a lot to us, we're glad you chose our company for your ESA needs.
A little confusing at first cause I don't know what's included and what's not. But the email sent afterwards totally explained everything. So I guess it's not a big problem.
We're happy about your great experience with our services, thank you for making our company part of your ESA journey.
Real nice! It was hassle free and I was able to get exactly what I needed.
We're glad you like it! Thank you for trusting our company for your ESA needs.
Easy process to obtain paperwork, the process was completed within 48 hours
Easy and stress-free registration for loving pet parents is our goal.
I didn't receive my documents right away. I contacted customer service after a couple of weeks. They were helpful and sent me the link to the documents promptly.
Your feedback is greatly appreciated, surely our team will work on the delivery. We hope you find our services beneficial!
Every thing was simple, and helpful. It didn't take long for me to receive my documents for my pet
We're so glad to hear you had a positive experience with our services, thank you for your feedback it is greatly appreciated.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
So glad to hear it was a smooth experience for you! We're glad you chose our company for your ESA needs.