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Support Pets

4.7

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From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,524
quality
1,493
This company responds to reviews on average within 0 days

Instant Feedback

57,255 reviews

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Texas
1 review
0 helpful votes
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Very fast and easy
June 15, 2024

I was surprised that it was so easy and grateful that I was approved! I appreciate the quick attention to my situation.

Date of experience: June 5, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're delighted to hear you found the process smooth sailing! Thank you for your trust.

Texas
1 review
0 helpful votes
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Fast reply
June 15, 2024

I only received the paper work and i contacted customer service and they was fast to reply

Date of experience: June 5, 2024
Mary Ann G. — Support Pets Rep
over a year old

Thank you for your feedback! We greatly appreciate your positive comments about our response time.

New York
1 review
0 helpful votes
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Wonderful
June 15, 2024

Sounds great I'm so happy I'm so excited to be able to be with my baby thank you

Date of experience: June 5, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're so glad you're happy! We look forward to a longer partnership with you.

Florida
1 review
0 helpful votes
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Excellent service and very fast
June 15, 2024

Very good, it helped with my anxiety and i am less stressed.thank you

Date of experience: June 5, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're delighted you had a positive experience with our service! Thank you for your trust.

Illinois
1 review
0 helpful votes
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Great!
June 15, 2024

Easy & great experience! Would recommend this to any pet owner who needs ESA documentation.

Date of experience: June 5, 2024
Mary Ann G. — Support Pets Rep
over a year old

Thank you for sharing your thoughts! We're here to support you and your furry friend every step of the way.

Oklahoma
1 review
0 helpful votes
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Great deal
June 15, 2024

Easy and fast I would recommend to everyone! This allows you to keep your animal with you everywhere without all the fees.

Date of experience: June 5, 2024
Mary Ann G. — Support Pets Rep
over a year old

Thanks for your feedback! We're glad you think so, we're glad you chose our company for your ESA needs.

Florida
1 review
0 helpful votes
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Good Service
June 15, 2024

Support Pets Made the process very easy. They give a very important service to people and their pets/family.

Date of experience: June 5, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're overjoyed you had a positive experience with us! Thank you for trusting Support Pets.

Indiana
1 review
0 helpful votes
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Good Experience!
June 15, 2024

They got me the documentation that was needed for the apt complex that I am moving too.

Date of experience: June 5, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're glad of your great experience with our services, thank you for trusting our company for your ESA needs.

Colorado
2 reviews
0 helpful votes
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Thankful this service exists.
June 15, 2024

Easy online approval. It's nice to have a legit need taken care of.

Date of experience: June 5, 2024
Mary Ann G. — Support Pets Rep
over a year old

That's exactly what we aim to achieve for our valued customers, thank you for trusting our company for your ESA needs.

Texas
1 review
0 helpful votes
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Helpful
June 15, 2024

It took me a quiet while to receive the doc from them for my request form from a doctor. But over all it was good

Date of experience: June 4, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're glad to hear that you found our service helpful, thank you for trusting our company for your ESA needs.

North Carolina
1 review
0 helpful votes
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It was a fast and easy process. I had to call support because I did not receive my documents and they helped me quickly and efficiently. I would recommend this to anyone who needs the support animals.

Date of experience: June 4, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're delighted with your feedback, we're glad you have a great experience with our services. Thank you for your trust!

Texas
1 review
0 helpful votes
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Happy Pet
June 15, 2024

So relieved I can take my dog anywhere I need to. Stress level is down.

Date of experience: June 4, 2024
Mary Ann G. — Support Pets Rep
over a year old

Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.

Texas
1 review
0 helpful votes
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Great and fast!
June 15, 2024

The process was fairly simple and everyone responded very quickly!

Date of experience: June 4, 2024
Mary Ann G. — Support Pets Rep
over a year old

Your time is valuable to us, we're glad you have great experience with our services, thank you for trusting our company for your ESA needs.

Minnesota
1 review
0 helpful votes
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Hard to understand
June 15, 2024
Updated review

I do care about my dog but just ant afford all you are selling, that is about it

Date of experience: June 4, 2024
Mary Ann G. — Support Pets Rep
over a year old

Your feedback is greatly appreciated, please do not hesitate to contact our Customer Service team for any assistance or questions that you may have.


I do care about my dog but just ant afford all you...
April 24, 2024
Previous review

I do care about my dog but just ant afford all you are selling

Date of experience: April 14, 2024
Oregon
1 review
0 helpful votes
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Dissatisfied customer!
June 15, 2024

I have been emailing trying to get a bigger size. Vest. I ordered a xsmall it didn't fit. I need a small vest. How do I get anew one? It was my mistake, but I am very unsatisfied with your service so far. Please respond promptly.
Sincerely Laura Oster

Date of experience: June 4, 2024
Colorado
1 review
0 helpful votes
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Excellent service
June 14, 2024

Was able to get my dog esa approved at my new apartment. I recommend this to anyone looking to do the same also.

Date of experience: June 4, 2024
Mary Ann G. — Support Pets Rep
over a year old

Thank you! We're delighted with your positive feedback, we look forward to a longer partnership with you.

Kansas
1 review
0 helpful votes
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Got it fast and easy process
June 14, 2024

Support pets made it quick and easy to register my pet. It was a decent cost and it had all the right documents I needed.

Date of experience: June 4, 2024
Mary Ann G. — Support Pets Rep
over a year old

Glad to hear it was a smooth experience for you! Thank you for your trust.

Pennsylvania
1 review
0 helpful votes
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This was a easy process
June 14, 2024

Pleasant and successful experience staff was easy to speak with

Date of experience: June 4, 2024
Mary Ann G. — Support Pets Rep
over a year old

That's exactly what we aim to achieve for our valued customers, thank you for trusting our company for your ESA needs.

Virginia
1 review
0 helpful votes
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It has been a huge help with travelling with Scooter. Already have a trip planned for CA w/him.

Date of experience: June 4, 2024
Mary Ann G. — Support Pets Rep
over a year old

Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.

Utah
1 review
0 helpful votes
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Answering simple questions about my health and how my dog helps me out was super easy simple anyone could do it and shipped items were delivered quicker than I was told! Love that!

Date of experience: June 4, 2024
Mary Ann G. — Support Pets Rep
over a year old

So glad to hear it was a smooth experience for you! We're glad you chose our company for your ESA needs.