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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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I was surprised that it was so easy and grateful that I was approved! I appreciate the quick attention to my situation.
I only received the paper work and i contacted customer service and they was fast to reply
Thank you for your feedback! We greatly appreciate your positive comments about our response time.
Sounds great I'm so happy I'm so excited to be able to be with my baby thank you
We're so glad you're happy! We look forward to a longer partnership with you.
Very good, it helped with my anxiety and i am less stressed.thank you
We're delighted you had a positive experience with our service! Thank you for your trust.
Easy & great experience! Would recommend this to any pet owner who needs ESA documentation.
Thank you for sharing your thoughts! We're here to support you and your furry friend every step of the way.
Easy and fast I would recommend to everyone! This allows you to keep your animal with you everywhere without all the fees.
Thanks for your feedback! We're glad you think so, we're glad you chose our company for your ESA needs.
Support Pets Made the process very easy. They give a very important service to people and their pets/family.
We're overjoyed you had a positive experience with us! Thank you for trusting Support Pets.
They got me the documentation that was needed for the apt complex that I am moving too.
We're glad of your great experience with our services, thank you for trusting our company for your ESA needs.
Easy online approval. It's nice to have a legit need taken care of.
That's exactly what we aim to achieve for our valued customers, thank you for trusting our company for your ESA needs.
It took me a quiet while to receive the doc from them for my request form from a doctor. But over all it was good
We're glad to hear that you found our service helpful, thank you for trusting our company for your ESA needs.
It was a fast and easy process. I had to call support because I did not receive my documents and they helped me quickly and efficiently. I would recommend this to anyone who needs the support animals.
We're delighted with your feedback, we're glad you have a great experience with our services. Thank you for your trust!
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Your time is valuable to us, we're glad you have great experience with our services, thank you for trusting our company for your ESA needs.
I do care about my dog but just ant afford all you are selling, that is about it
Your feedback is greatly appreciated, please do not hesitate to contact our Customer Service team for any assistance or questions that you may have.
I do care about my dog but just ant afford all you are selling
I have been emailing trying to get a bigger size. Vest. I ordered a xsmall it didn't fit. I need a small vest. How do I get anew one? It was my mistake, but I am very unsatisfied with your service so far. Please respond promptly.
Sincerely Laura Oster
Was able to get my dog esa approved at my new apartment. I recommend this to anyone looking to do the same also.
Thank you! We're delighted with your positive feedback, we look forward to a longer partnership with you.
Support pets made it quick and easy to register my pet. It was a decent cost and it had all the right documents I needed.
Glad to hear it was a smooth experience for you! Thank you for your trust.
Pleasant and successful experience staff was easy to speak with
That's exactly what we aim to achieve for our valued customers, thank you for trusting our company for your ESA needs.
It has been a huge help with travelling with Scooter. Already have a trip planned for CA w/him.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Answering simple questions about my health and how my dog helps me out was super easy simple anyone could do it and shipped items were delivered quicker than I was told! Love that!
So glad to hear it was a smooth experience for you! We're glad you chose our company for your ESA needs.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


We're delighted to hear you found the process smooth sailing! Thank you for your trust.