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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Received documents quick. Customer support reps was nice and handle issue quickly
The process was super easy. I filled out a few questions about myself and my dog. After getting approved. My documents came super fast. Any questions I had were answered rather quickly. The communication was on point.
Hello Natalie,
Your kind words mean a lot to us! Support Pets is here if you need anything. Enjoy your day!
It has been a great help I get to take my dog any where he wants!
Hi Amaya,
Thanks for your kind words! If you need anything, contact Support Pets anytime. Enjoy your day!
It was extremely simple for us to apply and get the documents for our pets.
Hi Diego,
Your feedback means a lot to us! If you have any questions, contact Support Pets. Enjoy your day!
Hola Luis,
Ā”Agradecemos tu reseƱa positiva! Support Pets estĆ” aquĆ para ti siempre que nos necesites. Ā”Que tengas un dĆa maravilloso!
We have been taking our fur-baby multiple trips including camp this summer. The documents has allowed us to take our Copper places without charge. Really do appreciate it, its been more than helpful.
Got a lot of good reviews from this place and decided to give it a go!
Hi Reyna,
Your feedback means a lot to us! If you have any questions, contact Support Pets. Enjoy your day!
Support Pets helped me get my dog qualified to live with me in my apartment. They were efficient and very helpful!
Hello Ashley,
Thank you so much for sharing your positive experience! We're glad we could assist in getting your dog qualified to live with you in your apartment. Our team strives to provide efficient and helpful service.
Have a nice day!
Hello Sarah,
Thank you for the kind words! We're thrilled to hear that you had a great experience and that the process was easy for you. We strive to make the application process as smooth and quick as possible for everyone. If you have any other questions or need further assistance, feel free to reach out!
Have a nice day!
It was so easy to get the documents I was skeptical at first but found out I was wrong.
Hello Barbara,
We're so glad to hear that you had a positive experience with us! We strive to make the process as simple and straightforward as possible. Thank you for trusting Support Pets with your ESA needs.
Have a great day!
The process to certify my dog was so simple and fast! I just had to answer a few questions and a doctor from my state verified my documents. Then I got electronic ones in 24 hrs. And her others within 14 business days! Best choice I made and especially if it is last minute and you have to have it done right then! Five stars from me!
Hello Aleesha,
Thank you for sharing your positive experience with us! We're thrilled to hear that the process was quick and seamless for you. Our team of licensed doctors works diligently to ensure timely service, and we're glad to know it made a difference for you.
Have a nice day!
The paperwork came very quickly and I sent it to my landlord and I have an emotional support dog. My dog is supportive emotionally and it saves me $50 pet rent a month.
Hi Carrie,
Thank you for sharing your experience! We're glad to hear that the paperwork arrived quickly and that your emotional support dog is providing the support you need. It's great to know that you're also saving on pet rent. If you have any further questions or need assistance, please don't hesitate to reach out.
Have a great day!
This is not legally recognized in my state as support documents. Make sure to check your states requirements before buying because it was a lot of money that I paid and these documents won't be used. Otherwise they were easy to use and understand.
Hi Oddysea,
We appreciate your positive review!
It is a fact that State regulations may vary when it comes to Emotional Support Animals.
If you need anything, reach out to Support Pets. Have a wonderful day!
Quick and easy to understand. Really took a lot of stress off of me in a time when I don't need more stress.
Love Max and he is a wonderful ESA and he loves going with me everywhere. He is very protective of me
Emotional Support Animal certification was simple enough to obtain through this service. However, an ESA cert didn't grant me a hotel discount and I'm uncertain my leasing company will grant a discount or remove pet fees on my rent. Although the experience with Support Pets was great, I wonder what use I'll get from this ESA cerification.
Hi Heidi,
Thank you for your feedback! Support Pets is here to help anytime. Have a great day!
The delivery was really fast and easy, they help me a lot now my dog can accompany me everywhere and be the support tgat i need
Hello Ana,
Thank you for sharing your positive experience with us! We're glad to hear that our service was fast and easy, and that your dog can now provide the support you need. It's great to know that your furry friend can accompany you everywhere you go.
Have a great day!
Easy to renew just as it was to get the first time. So worth it, I appreciate this.
Overall, satisfied with the cost and efficiency of the service.
Hi Katherine,
We're glad to hear that you're satisfied with the cost and efficiency of our service. We apologize for the delay in receiving your documents and appreciate your understanding. It's wonderful to know that your pets provide you with comfort and help manage your clinical depression and anxiety. We're here to support dedicated pet owners like you who benefit from the invaluable companionship of their emotional support animals. If you have any further questions or need assistance, feel free to reach out.
Have a great day!
Super fast, great experience! Very easy and affordable!
Hi Barbara,
Thank you for the kind words! We're glad to hear that you had a smooth experience with Support Pets. Do not hesitate to reach us if you need help!
Have a great day!
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- SmartCustomerās sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
HI Jasmin,
Your feedback is appreciated! Support Pets is always here to help. Have a great day!