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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Unfortunately, I translated the questions using an app because I don't speak English, but I didn't translate the alternatives, which is why I made the mistake that got my ESA questionnaire rejected. But the truth is, I take my dog everywhere; he's my driving force.
All my paperwork was quickly processed and my support dog can now be with me anywhere I need her. God Bless you for this service.
Thank you, Louise, for sharing your wonderful experience—knowing your support dog can be with you wherever you go means a lot to us. We're here for you anytime you need assistance, and look forward to supporting you both in the future. God bless you as well!
It was an easy process with a quick turn around. Worth every penny so long as my son and his esa could be together.
Excellent, easy to get through, responded quickly and great work
Thank you so much, Christina, for sharing your experience. It means a lot to hear that our team was easy to reach and provided swift, effective care for your pet. We truly appreciate your trust and kind words!
Easy to work with hard to get a hold of sometimes. Received paperwork with. No issues
Thank you, Angela, for your honest and thoughtful feedback. We’re delighted to hear your experience was positive and will work on improving our availability to assist you even more efficiently moving forward. Looking forward to continuing to support you and your pets with excellent care.
There was not a lot of questions it was a quick and easy process.
Hi there, we’re so glad to hear our process was quick and easy for you—we strive to make things as stress-free as possible. Thank you for sharing your experience, and we look forward to supporting your pet’s health in the future!
I had some difficulties trying to find the documents. I DID find them, however. I'm delighted that this group exists. I've always wanted to make it official. She truly IS my Emotional Support Animal (dog)..
Hi Shari,
Thank you so much for sharing your experience. We’re glad you were able to find the documents and make things official for your ESA — it’s wonderful to hear the relief that brings. We appreciate your honest feedback about customer service as well. While we’re happy we were able to assist you, we’ll also make sure your earlier concerns are noted so we can continue improving. Your ESA sounds so special, and we’re honored to have been a part of this important step for you both.
Jeromy, thank you so much for your kind words and positive feedback. We're thrilled to hear that your experience was smooth and helpful — your appreciation means a lot to us! Looking forward to serving you and your furry friends again soon.
Fast, amazing, friendly service. Would recommend to everyone
Angelina, thank you for sharing your wonderful experience! It means a lot to know that our fast and friendly service impressed you, and we truly appreciate your recommendation. We're here to support you and your ESA anytime!
I had no problem going through the process with getting Buffylee registered as my support pet. Thank you so very much.
Thank you, Ronald, for sharing your positive experience with registering Buffylee as your support pet. We're glad the process was smooth and are here to support you whenever needed. Your trust means a lot to us!
Super fast. Im getting ready to move into a new place, and with all the logistics the fact that Support Pet completed the certification so quickly made it a stress free process. Thank you.
Thank you so much, Jessica, for your kind words! We're so happy to know that our quick certification helped make your move less stressful. Wishing you and your pets many happy moments in your new home!
Simple process now I am able to take my pups with me wherever I go
Thank you so much for your wonderful feedback, Nicole! We're delighted to hear that the simple process makes it easier for you and your pups to stay together everywhere you go. Your trust means a lot to us, and we're here whenever you need support.
Absolutely love this service for those of us that really need the help.
Thank you, Kylara, for your kind words and trust in our service. We're truly committed to being there when you need us most and are grateful to support both you and your pet with fast and reliable care.
Easy to fill out and fast
Very simple and to the point of what is required Not a lot of extra stuff you don't need
Thank you for sharing your experience, Andrew. We're glad to hear the process was smooth and straightforward—the goal is always to make things effortless for you and your puppy. Your trust means a lot to us!
You just have to text them if you have any problems for us they fixed it instantly. Thank you so much.
Angelo, thank you so much for sharing your experience! We're truly grateful for the chance to assist you quickly and will always be here whenever you need us. Your kind words mean the world!
This was a quick and easy process. I am so grateful I used this service. I am truly pleased
Thank you so much, Roxanne! We're thrilled to hear that you found the process quick and easy, and we’re grateful to have been able to assist you. We look forward to supporting you and your furry friend whenever you need us again!
This was easy as eating pie. I filled out the info and in 24hrs me and my fur baby got approved
Thank you so much, Reyna! We’re thrilled to hear the process was sweet and swift for you and your fur baby – wishing you both many happy, healthy days ahead!
The process was fairly easy and reliable the only complaint is they try to push a lot of their other products and passes on you.
Thank you, Zachary, for recognizing our reliable service. We appreciate your feedback about our product suggestions—your perspective helps us improve how we support your pet’s needs while keeping the process respectful and straightforward.
I never felt so satisfied with ESA to continue having my loving pet beside me to support me emotionally.
Thank you so much, Rowena, for sharing your wonderful experience! It means a lot to know we could help support the special bond you share with your pet — we're always here to assist you whenever you need us.
The doctor got back to me and approved my esa letters and is helping me get my Psd letter.
Hi Jimi, thank you for taking the time to share your experience. We're glad to hear the doctor could assist you with your ESA and PSD letters, and we appreciate your trust in us. Please feel free to reach out if you need any further help!
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Yuliana, thank you for sharing your experience with such honesty. Navigating language differences can be challenging, and we truly appreciate your dedication to your furry companion—it’s clear how much he means to you. We're here to support you every step of the way.