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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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The Dr. understands your needs and the emotional support your pet brings to the quality of your life
Its so hard to find a great affordable doctor to help with ESA certification and I am honestly going to be returning here every year! Landlord accepted paperwork no issues, and my fur babies have been doing so well helping me adjust with my mental health as of late.
Hi Margo,
Your feedback made our day! Thank you for trusting Support Pets. If you ever need anything, we’re here. Have a wonderful day!
Simple. No issues. Ingot what I need to support my family. Thanks
Hi Jennifer,
We’re delighted to hear that Support Pets could assist you! If you need anything else, feel free to reach out. Have a great day!
Hi Ellie,
Thank you for your positive feedback! We’re so glad that Support Pets could help. We’re always here for you. Have a fantastic day!
Easy access to services awesome turnaround in a timely manner
Hi J.J
Your kind words mean the world to us! Thank you for choosing Support Pets. We’re here for you anytime you need us. Have a wonderful day!
Great experience- super fast and easy! Recommended to all my friends w pets
Hi Debora,
We’re so pleased that Support Pets could assist you! If you ever need anything, don’t hesitate to contact us. Have a great day!
Really took way longer than promised but it was a reasonable price and easy process
Todo muy rápido y facil, precio accesible y me funcionó para mudarme a mi nuevo lugar con mi perro sin problemas
Hola Fiorella,
¡Gracias por tus palabras tan amables! En Support Pets nos encanta saber que estás contenta con nuestro servicio. ¡Que tengas un día excelente!
Not sure why this is taking so long to receive the halter and card
Hi Margaret,
We're so sorry, about the delay with your order, we've sent you a private message with further details.
Have a great day!
I am very please to have this document.It makes my like easier and looking forward to experience plane traveling with my fur baby
Hello Patricia,
We’re thrilled to hear that you’re happy with our service. Your feedback is greatly appreciated. Enjoy your day!
Easy application process, got my letter within 48hrs. Now I have the peace of mind I need.
Hi Maia,
Your feedback brightened our day! Thank you for trusting Support Pets. We’re always here if you need anything. Have a wonderful day!
The process to received our support certificate and documents was very fast and easy. I highly recommend using Support Pets!
Hello Tammy,
We’re delighted to know that Support Pets could assist you! If you need anything else, feel free to reach out. Have a great day ahead!
Some mix up with paperwork, but the service was quick to fix so I am able to have my pet again with me. Works perfectly even with the stricter requirements this year.
Hello Jazzy,
Thank you for the kind words! We’re so happy that Support Pets could make a difference. We’re here anytime you need us. Have a wonderful day!
Was an excellent and effective experience getting all the special stuff for my dog
Hello Marianela,
We appreciate your feedback! It’s great to know that Support Pets could help. We’re always here if you need anything. Have a fantastic day!
The process was fast less than 48 hrs. Everything was easy to follow, step by step.
Hello Jorge,
Thank you for your positive feedback! We’re thrilled to hear that Support Pets could assist you. Reach out anytime you need us. Have a wonderful day!
I live on my own & having my dog as an ESA is so helpful. Support pets was fast an easy experience for me.
Hello Antoinette,
Your kind words mean so much to us! Thank you for choosing Support Pets. We’re here anytime you need us. Have a great day!
Overall, simple to obtain documentation but customer service could be upgraded.
It was great and I got my baby girl certified so quick and easy thank you!
Hi Brittany,
We’re so pleased that Support Pets could assist you! If you ever need anything, don’t hesitate to reach out. Have a fantastic day!
They didn't send my documents until I asked about them over a month later. Once I got them, they were correct though.
So I I registered for the emotional support animal and it let me do my 12 yr. Old chaw/jack russle and my 8 moth old chaw/wennie. I am so glad it let me do them both cause I can take them everywhere and they like that their with me all the time.
Hello Misti,
Thanks for your kind words! If you need anything, reach out. Have a great day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
HI Sunny,
Thank you for your kind words! We’re so happy that Support Pets could make a difference. We’re here anytime you need us. Have a great day!