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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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The process was easy, explanatory and quick. I received my documents within one week, and they followed up with me to make sure all was good.
Hi Becky,
We really appreciate your kind words! It’s great to hear that Support Pets made a difference for you. Don’t hesitate to reach out anytime. Have a fantastic day!
Never knew this service existed until a property manager told me about it. Helps so much to be able to waive all those pet deposits and fees.
Hi Martha,
Your feedback means so much to us! Thank you for choosing Support Pets. We’re always here if you need anything. Have a great day!
Y'all were fast with the timing and getting back with me. Only problem was it said $100 then I got charged $134 outta nowhere it never said about an add on.
Hi Lauren,
We’re thrilled to hear about your positive experience with Support Pets! Remember, we’re just a message away if you need us. Have a wonderful day!
Signing up was super easy, the documents came within the timeframe that Support Pets stated in the email. Genuinely a great and easy way to get my pet officially registered as an ESA.
Hello Adrianna,
Thank you for your lovely feedback! We’re so glad that Support Pets could help. If you ever need anything, feel free to reach out. Have a great day!
The process was very easy to answer the questions and get approved so that I could have my dog as an ESA pet
Hi Izabella,
Thank you for your encouraging feedback! We’re delighted that our service met your needs. Have a fantastic day!
It was great overall I got the pretty quick and help me so much and be more calm thank you
Hi Raquel,
We’re so happy to know that Support Pets met your expectations! If you need anything else, we’re here for you. Have a fantastic day!
It was very simple questions and they really care for your needs and your animals
Hi Ann,
Your feedback brightened our day! Thank you for trusting Support Pets. We’re always here if you need us. Have a wonderful day!
This process was very simple, quick, and easy! A great way to get what you need at a great price!
Hello Baylea,
We appreciate your positive feedback! It’s great to know that Support Pets could assist you. Reach out anytime you need us. Have a fantastic day!
I heard about this and decided it was the best choice for me and my pet. Although I was a bit concerned it turned out to be easy and convenient.
Y'all were extremely helpful. Now I will be able to have my pet with me at all times. Thankful that I learned about this
Hello William,
Thank you for your kind words! We’re thrilled to hear that Support Pets could make a difference for you. We’re here anytime you need us. Have a wonderful day!
Easy application, fast processing time and was exactly what I needed, ordered and paid for!
Hi Jamie,
We’re so glad you had a great experience with Support Pets! If you ever need anything, don’t hesitate to reach out. Have a great day ahead!
They were very thorough throughout the entire process. I can get confused easily when making purchases but I didn't get frustrated once.
Hello Joslynn,
Your feedback made our day! Thank you for choosing Support Pets. We’re here for you anytime. Have a fantastic day!
Fast and easy experience to get my dog as an emotional support dog. I can now take him anywhere with me.
I also ordered the vest and the genius tag.
Hi Michelle,
We’re delighted to know that Support Pets could assist you! If you need anything else, feel free to contact us. Have a wonderful day!
Hi Bryan,
Thanks for the great feedback! We're here for you anytime you need anything!
Nice, easy, and fast! My ragamuffin cat Kit-Kat is going to love her vest, ID tag, and we as cat owners are going to appreciate this opportunity for her and us!
Hello Robyn,
Thank you for the positive feedback! We’re so happy that Support Pets could help. We’re always here for you. Have a great day!
Hi Mayra,
We appreciate your kind words! It’s great to hear that Support Pets met your needs. We’re here for you anytime you need us. Have a fantastic day!
The process was conducted in a smooth and efficient manner.
Hello Loni,
We’re thrilled to hear about your positive experience with Support Pets! If you need anything else, don’t hesitate to reach out. Have a wonderful day!
I waited over 5 days for my dogs ESA and I wasn't happy at all. Customer service kept saying the same thing. I needed my ESA to apply for apartments and they still didn't even consider that
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jackie,
Thank you for the positive feedback! We're so pleased that Support Pets could assist you. If you ever need anything, we’re here for you. Have a wonderful day!