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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Helped get my animals in my apartment fee free (besides what it costs to get them certified)
The procedure is simple and easy to followed.
We are really happy
Hi Fabiola,
We're so glad to hear that Support Pets could help! If you ever need anything, don't hesitate to reach out. Wishing you a fantastic day!
Great experience documents in one hour … definitely recommend
HI Michael,
We're so happy that Support Pets could help! If you need anything else, we're just a message away. Have a fantastic day!
Great experience, no issues. Website easy to navigate. I got my documents within a day or two and it was accepted by the apartment complex with no issues
Hello Carlos,
Thank you for the positive feedback! It’s great to hear that Support Pets could assist you. Reach out anytime you need us. Have a wonderful day!
The Email message was sent on the same day as I paid for my renewal. I was very happy and thankful that it did.
Hello Cindy,
We’re thrilled that you had a positive experience with Support Pets! Feel free to contact us anytime. Have a fantastic day!
Very helpful and great service. Took alittle long for documents but they made sure I got them before I needed.
Hello Michelle,
Your feedback made our day brighter! Thank you for choosing Support Pets. If you need anything else, don’t hesitate to reach out. Have a great day!
Easy and great to work with. I was able to receive the esa quickly and efficiently
Hello Michael,
We’re so glad that Support Pets could help! If you ever need anything, we’re here for you. Have a wonderful day!
I was able to add my second dog within 10-15 minutes after sending my request
Hi Derik,
Thank you for your kind words! We’re delighted that Support Pets could assist you. We’re here anytime you need us. Have a great day!
Great customer service, they helped me access my letter. I haven't use my letter yet but looking forward in my housing to see how it goes.
Hello Vivian,
We're thrilled to hear you had a great experience with Support Pets! Feel free to reach out anytime. Wishing you a fantastic day!
Using the site was easy and I got more offers and gifts than I expected for a small price. Thanks to support pets I can take my king everywhere with me for emotional support. Thank you so much.
Hello Yasmeen,
Thank you for your positive feedback! It means a lot to us at Support Pets. We’re here for you anytime you need us. Have a wonderful day!
Thank for helping me for everything and it went well! Rate 5 star
Hi Geoffrey,
We’re so glad that Support Pets could meet your expectations! If you need anything else, don’t hesitate to reach out. Have a great day!
Very happy with the quick support and response received my documents within 48 hours
Hello Penny,
Your feedback means the world to us! Thank you for choosing Support Pets. We’re here anytime you need us. Have a wonderful day!
Needed a quick and easy Esa letter for my pet and got it almost immediately. Was very pleased
Hi Alex,
We’re thrilled to know that Support Pets could help! If you ever need anything, feel free to reach out. Wishing you a great day ahead!
Super easy and fast! Great service! The website is easy to understand and operate.
Hello Alecia,
Thank you for your kind words! We’re happy to know Support Pets could assist you. We’re here for you anytime. Have a fantastic day!
Turned my dog that was only a temporary emotional support animal into permanent support animal
Hello Cheyanne,
Thank you for your lovely feedback! We’re thrilled that Support Pets could help. We’re always here for you. Have a great day!
Great experience. Fast delivery and easy process. Very helpful
Hello Jackie,
Thank you for the positive feedback! We're so pleased that Support Pets could assist you. If you ever need anything, we’re here for you. Have a wonderful day!
The process was easy, explanatory and quick. I received my documents within one week, and they followed up with me to make sure all was good.
Hi Becky,
We really appreciate your kind words! It’s great to hear that Support Pets made a difference for you. Don’t hesitate to reach out anytime. Have a fantastic day!
Never knew this service existed until a property manager told me about it. Helps so much to be able to waive all those pet deposits and fees.
Hi Martha,
Your feedback means so much to us! Thank you for choosing Support Pets. We’re always here if you need anything. Have a great day!
Y'all were fast with the timing and getting back with me. Only problem was it said $100 then I got charged $134 outta nowhere it never said about an add on.
Hi Lauren,
We’re thrilled to hear about your positive experience with Support Pets! Remember, we’re just a message away if you need us. Have a wonderful day!
Signing up was super easy, the documents came within the timeframe that Support Pets stated in the email. Genuinely a great and easy way to get my pet officially registered as an ESA.
Hello Adrianna,
Thank you for your lovely feedback! We’re so glad that Support Pets could help. If you ever need anything, feel free to reach out. Have a great day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Zachary,
We’re happy to hear you had a positive experience with our service. Thank you for your kind words. Enjoy your day!