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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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Support pets was quick and painless to get my ESA documents. Thank you
No issues everything went well and the documents were sent promptly after submitting the information
Hello Tremel,
Your feedback is greatly appreciated! Support Pets is always here if you need any more assistance. Have a fantastic day!
An ESA pet is such a comfort. Knowing I can take them with me almost anywhere. I certainly realize they are not the well trained service animals but they are my best friends. I have seen people trying to take fake service animals which is appalling and makes it harder for the people that require their service animals. Support Pet helped make my life easier. Thank you.
Hi Karen,
Thank you for your kind words! Support Pets is here for you whenever you need us. Have a great day!
It was fast and comforting, support pets is a great place to start even if you just have questions
Hello Bernardo,
We're so glad that Support Pets could meet your needs! We're here anytime you need us. Enjoy your day!
Most Deaf people struggle to have a pet rights lately. They tend to bring their dogs everywhere like hotel, stores and airports.
Hi Mark,
Thanks for your feedback! Support Pets is always here if you need anything. Have a great day!
Easy to work with. Very good experience. Thank you. Moving to a place that requires verification. So thanks for your help.
Hi Russell,
Your feedback made our day! We're always here for you if you need anything. Wishing you a wonderful day ahead!
Very good quick. The forms were easy to fill
Out and get back very quickly.
Hello Melsissa,
Thank you for the positive feedback! Support Pets is here to help whenever you need us. Have an amazing day!
Very easy very quick would recommend to everyone. So many options to choose from
Hello Shawn,
We're so happy to hear that Support Pets could assist you! If you ever need anything, we're always here. Wishing you a fantastic day!
I just can't believe it I can finally take my puppy anywhere wanna go? This is such a wonderful fitness.
Hi Markita,
We’re so glad to hear you’re happy with our service at Support Pets! If you ever need anything, don’t hesitate to reach out. Have a fantastic day!
Was very easy and simple to apply got everything done fast and customer service is great at responding to all your needs and corrections made were as easy as anything anyone could want. Thanks support pets!
Hello Jamar,
Thank you for your wonderful feedback! It means a lot to us at Support Pets. We’re here for you anytime you need. Wishing you a great day!
Very good people very helpful.there service provide lots by of documents different kinds of help with u and ur pet answers all your questions to.
Hello Michelle,
We’re thrilled to know you had a great experience with Support Pets! We’re always here if you need anything. Have an amazing day!
I was worried about my fur babies not being able to be with me, and this was Godsent!
Hello Destinae,
Thank you for your kind words! We’re so happy you chose Support Pets. Feel free to reach out whenever you need us. Have a lovely day!
Quick and easy process, easy to navigate the system and a quick turnaround for the documents
Hello Zach,
We’re so glad Support Pets could be of service to you! If you ever need anything, we’re just a message away. Enjoy your day!
I dont need to explain any further. Why should I need to huh?
Hi Converse,
Thank you for your positive feedback! We at Support Pets are here for you whenever you need us. Have a wonderful day ahead!
Super fast, good attention and excellent service.
I recommend it.
Hi Mariangelly,
We’re delighted to hear you had a great experience with Support Pets! We’re here anytime you need us. Have a great day!
It's a bit expensive already to get the approval, the addition gingered bucks for the kit that should already come with it is insane. But thanks again
Hello Rolonda,
Thank you for your kind words! We at Support Pets are happy to assist you whenever you need. Have an amazing day!
It was well put together. Easy instructions and the information easy to understand.
Hello Marti,
Your kind words made our day! Thank you for choosing Support Pets. We’re here for you whenever you need us. Have a fantastic day!
I am always in need of my dogs due to high anxiety and this whole process made registering them as official ESA animals easy.
Hello Madison,
We’re so happy to hear you’re satisfied with Support Pets! If you ever need anything, don’t hesitate to reach out. Wishing you a great day!
I have always wanted to have my dog with me but was never sure how to do it. Since I was diagnosed with certain conditions I have had issues that make me more uncomfortable in public places it's extremely stressful and i prefer staying home most days. The only one that makes it easier is when I'm able to bring my dogs with me where she calms me down and I don't have such bad episodes.
Hello Jennifer,
We’re so pleased to hear you had a great experience with Support Pets! If you ever need anything, we’re always here. Have a fantastic day!
Got my ESA documents the next day, less then 48hrs. Love it! Thank you! Now i can take my dog everywhere with me without worrying.
Hello Mai,
Thank you for your kind feedback! We at Support Pets are always here for you. Have a wonderful day!
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Hello Marissa,
We're thrilled to know that Support Pets was helpful for you! If you ever need further assistance, we're just a message away. Have a fantastic day!