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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I was able to navigate the website and accomplish my goal easily and quickly
Felt was a safe site and they are good at explaining and Thank you
Hello Becky,
Thank you for your kind words! We’re happy Support Pets could assist you, and we’re here whenever you need us. Wishing you a fantastic day!
Support Pets were quick and helpful in my request. I was very pleased with the service and speed in which my request was received and taken care of
Hello John,
We’re so grateful for your positive feedback! Support Pets is here to help whenever you need us. Have a great day ahead!
Easiest way to get your pets certified so you can take them everywhere u go without working about them In the hot car
Hello Mike,
Your kind words mean a lot to us! We’re thrilled you had a good experience with Support Pets. Feel free to contact us anytime. Have a wonderful day!
Satisfied overall with all resources that are available if needed
Hello Jeannette,
We’re so glad you had a positive experience with Support Pets! Feel free to reach out anytime. Wishing you a bright and happy day!
Overall, pretty good it's nice that I'm able to access and login into my account to get my records for my dog however, I'm trying to access a landlord form and having some struggles
Hello Morgan,
Thank you for your feedback! We're glad to hear you're finding it helpful to access your records. For the landlord form, we're sorry to hear you're having trouble. Please reach out to our customer support team, we've sent you a private message with further details.
Have a nice day!
Everything went well as expected i've been a customer for about four years now and I've never had a problem. Well organize services.
Hi Robb,
Thank you for the lovely feedback! We’re so happy that Support Pets could be of help. We're here if you ever need anything. Have a fantastic day!
This was amazing! I had my approval and documentation within 48hrs. The process was very easy and the support staff was very nice and helpful, I have no complaints
Hello Faith,
It’s so great to hear that you had a positive experience with Support Pets! Reach out to us anytime you need. Wishing you a beautiful day ahead!
I cannot find the 800 number to give you a call. Otherwise, it was easy and very clear instructions.
Hi Regina,
Thank you for your wonderful feedback! We don't have telephone support, only online support.
We're delighted you chose Support Pets, and we're here for you whenever you need us.
We've sent you a private message with details.
Have a great day!
Well worth the money and it was all done so fast. I enjoyed how simple it was like user friendly wise and I appreciate how fast I got his paperwork was confused on the initial website for the harness and the ID badge I didn't realize that was extra I thought it was included in the price other than that that was it
Hi Crystal,
Thank you for the wonderful feedback! We're glad Support Pets could assist you, and we're always here whenever you need. Have a fantastic day!
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Hello Justin,
Thanks for your positive feedback, we appreciate it.
Have a nice day!
It was easy and I hope that I can get my puppy certified for psd.
We're thrilled to hear you had a good experience with Support Pets, you will certainly get a response as soon as possible!
If you ever need any help, don’t hesitate to reach out. Wishing you an amazing day ahead!
The process was very easy and support pets made sure I understood the documentation. I didn't feel judged for my emotional disability.
Hi Ebanise,
Thank you for your amazing feedback! We're so happy that Support Pets could help. If you ever need anything, don't hesitate to reach out. Have a wonderful day!
I put my animals info in, it was super easy and not a hassle at all, straight and to the point and got a approval in like 2-3 days
Hello Kaylee,
We appreciate your positive feedback! It’s great to hear that Support Pets could help. If you ever need assistance, don’t hesitate to reach out. Have a lovely day!
Customer service was helpful when needed. Thank you for your help and timeliness with responding!
Hi Samara,
We're thrilled to hear you had a positive experience with Support Pets! We're here anytime you need us. Wishing you a fantastic day!
It was Fast and easy alot more helpful to find a place to live now.
Hello Caitlyn,
Thank you so much for your kind words! It means a lot to us at Support Pets. If you ever need assistance, feel free to contact us. Have a great day ahead!
They made it a simple and smooth process. Everything was easy to understand
Hello Jeremy,
We appreciate your wonderful feedback! It’s great to hear you’re happy with Support Pets. We're here for you anytime. Have a fantastic day!
From the beginning to end I had a great experience it was very easy to apply and quick response from ESA
Hi April,
We're so glad you had a great experience with Support Pets! Remember, we're always just a message away if you need us. Have a beautiful day!
Hello Nalin,
Thank you for your lovely feedback! Support Pets is here for you whenever you need us. Wishing you a wonderful day ahead!
There fast and easy to work with, with great customer support.
Hello April,
We appreciate your kind words and are happy that Support Pets could assist you! Feel free to reach out if you need anything. Have a fantastic day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Kimberly,
Thank you for the kind feedback! We're so glad Support Pets could help. If you ever need assistance, just reach out. Have an amazing day!