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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Very pleased that it was so easy to do and that now I can take my pet anywhere with me. Having Doctors right there makes the experience go smoothly. The customer support team is very efficient and get right to your questions and problems to help resolve them.
I went thru the process it was quick easy affordable and effortless Support Pets was amazing the customer service was top notch they made the process easy and I had my ESA documentation in less than 24 hours now my dog is registered as an ESA and it give me peace an allows her to be with me and it's a huge relief to have her with me and it's a huge help and support for emotional well being I would highly recommend Support Pets Thank you
Hello Katrina,
We truly appreciate your positive feedback! It’s so great to know Support Pets was able to assist. We’re here if you need anything. Have a fantastic day ahead!
To have something like this is amazing! I will get
To have my dog beside me at all times now and I am super excited.
Hello Aujuwan,
We're so glad that Support Pets could help you! Feel free to reach out if you ever need any further assistance. Have a great day!
Hi Melis,
Thank you so much for your lovely feedback! We're here anytime if you need any help from Support Pets. Have an amazing day!
Great support center; it's just difficult to order for multiple pets with multiple family members. The option should be to add everyone under one account with multiple pets and assign pets to each person in the family rather than each email account per family member.
Hi Michaelle,
We appreciate your feedback and are glad to hear you find our support center helpful! We understand that managing multiple family members and pets can be challenging. Currently, our system requires separate accounts and email addresses for each family member to ensure individual evaluations and proper documentation.
Have a nice day!
They understood my needs and were able to give me everything i needed for me and my pups
Hello Skyller,
Your kind words mean a lot to us! We’re so glad that Support Pets was able to assist. If you ever need anything, we’re just a message away. Have a great day!
Hi Dave,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that Support Pets has been able to help you. If you ever need anything else, don’t hesitate to reach out to us anytime. Wishing you and your furry companion a wonderful day ahead!
Easy as usual, and they were quick to get my approval and documents to me.
Hello Sabrina,
We’re delighted that Support Pets could provide the help you needed! If you ever need anything else, don’t hesitate to reach out. Have a wonderful day ahead!
It was easy to understand and relatively quick with a good turnaround time
Hello Haile,
We're so happy that you had a positive experience with Support Pets! Feel free to reach out if you ever need anything. Wishing you a fantastic day ahead!
I have prayed over this and I am very thankful to be able to be closer with my animals.
Hi Bobby,
Thank you for the great feedback! We're so glad Support Pets could help. If you ever need anything else, feel free to contact us anytime. Have a fantastic day!
This experience was a easy smooth process and I would recommend to anyone in need
Hello Stephanie,
We appreciate your kind words! It’s wonderful to hear that Support Pets made a difference for you. We're here whenever you need us. Have a great day!
Hi Linda,
Thank you so much for your positive feedback! We're thrilled you had a great experience with Support Pets. We're here whenever you need us. Have a wonderful day!
Hello Laura,
We're so happy to know you had a positive experience with Support Pets! Remember, you can reach out to us anytime. Wishing you a wonderful day ahead!
Very professional & helpful easy to apply & when there was a problem they let me know right away
Hello Barbara,
We're so glad you enjoyed your experience with Support Pets! If you ever need any assistance, don’t hesitate to reach out. Have an amazing day!
I thought it was going to be a sketchy site but I got my esa letter next day!
Hello Marissa,
We’re so happy to hear that you had a good experience with Support Pets! Feel free to reach out anytime. Have a fantastic day!
Fast simple and easy and I was able to afford it just in time for my new rental
Hi Jadon,
Your feedback means the world to us! Thank you for choosing Support Pets. We're always here if you need anything. Have a great day!
You need this so you don't have to pay pet fees and so you can't take them anywhere. Also it you have any pitbull breeds this usurps the ban.
Hello Edward,
It’s wonderful to hear such positive feedback! Support Pets is here whenever you need us. Wishing you a beautiful day ahead!
In love, easy and very professional support team! When in need of help, they have a quick response time.
Hello Ariana,
Thank you so much for your lovely feedback! We’re thrilled to know Support Pets could help, and we’re here whenever you need us. Have a great day!
I don't have tome for this. I said ot was good that's all I have to say
Hi Annabelle,
Thank you for the positive feedback! We're glad Support Pets could assist you, and we're always here if you need anything else. Have an amazing day!
The service was great; great customer service and the speed was fantastic
Hi Lesly,
We’re so glad to hear you had a positive experience with Support Pets! Don’t hesitate to contact us if you need anything. Have a wonderful day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi LaJunne,
Thank you for your kind feedback! We’re happy to hear that Support Pets has been helpful for you. Don’t hesitate to reach out if you need us. Wishing you a wonderful day!