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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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When trying to print my documents it said that they were expired already when I just started and it still said that. Your system is broken
This was a super easy website to find everything at and it the papers came back very fast!
Hello Kalynn,
It’s wonderful to hear you had a good experience! Reach out anytime you need us, and have a lovely day!
Easy process and a good price in my opinion will renew when needed
Hello Brooke,
We’re so happy you had a positive experience! We’re always available if you need anything. Wishing you a great day ahead!
Easy and affordable. Professional! Puts my mind at ease to know my cat can be with me now for my move.
Hello April,
Thank you for your lovely feedback! We’re just a message away if you ever need us. Have a beautiful day!
I thought it would be more difficult to get my ESA. They answered all of my questions and, boom! It was done! Will use again!
Hello Adam,
Your positive feedback made us smile! 😊 We’re here if you ever need us. Have a fantastic day!
A very smooth process for ESA. Great customer service. Would recommend to anyone needing ESA documents.
Hello Richard,
We appreciate your feedback and are glad to hear you're satisfied! Feel free to reach out anytime. Have a wonderful day!
The questions were detailed, but simple to answer. It took me a while to decide, but it was easy to follow up and finish the process.
Hello Lisa,
Thank you so much for your kind words! We’re always here to help if you need anything. Have a fabulous day ahead!
This was a very quick and easy process. I was very surprised at how quick I received my documents.
Hello Judith,
Your feedback is greatly appreciated! We’re here for you anytime you need assistance. Wishing you a bright and happy day!
I blinked and I had my ESA papers! The process was smooth and so essy! The customer service team was so fast In adding my second pet before getting ESA documents! I'm impressed! I HIGHLY recommend!
Hi Thalia,
We're so happy to hear that Support Pets was able to assist you! If you ever have any questions or need further support, feel free to reach out anytime. Have a fantastic day!
It was fast to get the documents. Now I feel confident and relax that I can have him at all times with me when I emotionally need it.
Hi Grace,
Thank you for your wonderful feedback! It’s great to know that Support Pets has been helpful for you. We're always here if you need anything. Have an amazing day!
Hi Gwen,
We're thrilled that you had a positive experience with Support Pets! Please don’t hesitate to reach out if you ever need assistance. Have a wonderful day!
After hearing about support pets it was fast and easy to sign my puppy up for emotional support.
Now we can be together always.
Hello Pamla,
We’re so glad to hear that Support Pets was able to help! If you ever need anything, we’re just a message away. Have a great day!
Very quick and easy process. I would definitely recommend Support Pets to anyone needing ESA documentation.
Hi Ingrid,
Thank you for your lovely feedback! We're happy Support Pets could assist you. Feel free to contact us anytime if you need support. Wishing you a great day!
The process was clear and quick. I was able to register my pet with no problems.
Hi Zandra,
We appreciate your kind words and are so glad that Support Pets could help you. If you ever need us, don’t hesitate to reach out. Have a fantastic day!
Good experience. User friendly and provided documentation in a timely manner
Hi Brianna,
Your positive feedback means a lot to us! Thank you for trusting Support Pets. If you ever need anything, we’re here to help. Have a wonderful day ahead!
My experience with was actually great. Very straight forward questions. Process was approved and forwarded my documents the very next day.
Hello Norberto,
We’re delighted that you had a good experience with Support Pets! Feel free to reach out anytime if you need anything. Have a great day!
Very quick and easy to renew my ESA certification! And received my documents in less than 24 hrs!
Hello Autumn,
Thank you so much for your kind words! We’re thrilled that Support Pets could help. If you ever need further assistance, don’t hesitate to contact us. Have a wonderful day!
Amable y rápida, muchas gracias por su atención mi Pichirila y yo estaremos felices
Hi Marianela,
We're so glad you had a positive experience with Support Pets! If you need anything, feel free to reach out to us. Have a fantastic day ahead!
Very fast and very easy. I would recommend this to others for their pets
Hi Barbara,
Thank you for sharing your experience with Support Pets! We’re always here to help if you need anything. Wishing you a wonderful day!
I needed my ESA letter, because, I am studying and they asked me for the registration and the letter from the psychiatrist so that my dog could attend school with me, and I got it super fast with you. Thank you
Hello Milagros,
We're grateful for your feedback! It's great to hear that Support Pets has helped you. Feel free to reach out anytime if you need assistance. Have an amazing day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out! We apologize for the trouble you're having with your documents. It sounds like there may be an issue with the expiration notice, and we're here to help resolve that for you. Please reach out to our customer support team, we've sent you a private message with more details.
Have a great day!