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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Easy and quick found a really great deal for both my cats not only are they approved for a year they are house, and travel registered
Grateful for this and I need to figure out how to get the vest. It was fast and easy too. Thank you so much for your help in making my life better.
Hello Tonya,
Thank you for your kind words! We're always here if you need us, and we wish you a bright and happy day!
Where the dog is listed as a Dog on my letter the Cat is O and so hopefully that doesn't cause any issues... Reached out, yet to get a response.
Hi Trevar,
Thank you for reaching out! We’re sorry to hear about the issue with your letter. If you haven’t received a response yet, we recommend contacting our customer support team, we've sent you more details included in a private message.
Have a nice day!
I have anxiety attacks. And seizures. The fast friendly service I got is awesome
Hello Diana,
It’s great to hear that you had a positive experience with us! If you ever need any help, just let us know. Have a wonderful day!
It was a great relief and good experience to know that they were able to give me a little more freedom to be able to go places that I was not able to go before due to my anxiety.
Thank you.
Hello Elvia,
We really appreciate your feedback and are glad we could help! Remember, we're here whenever you need us. Have an amazing day!
I received my ESA papers the same day I filled out the paperwork. I was surprised. I feel very informed as well.
Hello Courtney,
Thanks for your kind review! We’re always just a message away if you need any support. Have a beautiful day ahead!
It was great easy and simple so much less work and it came within 24 hours
Hello Bryanna,
We’re so happy to hear that you’re pleased with our service! Feel free to contact us anytime. Wishing you a great day!
It was easy just make sure to look at everything before you just randomly click accept.
Hello Kevin,
Thank you so much for your kind words! We're thrilled to hear you had a positive experience with our service. If you ever need anything or have any questions, feel free to reach out to us anytime. Wishing you a wonderful day!
This process was exactly as described! It was easy and quick. I'm moving in 3 weeks and will be submitting this form. Thank you!
Hello Caitlin,
We’re so grateful for your feedback! Please don’t hesitate to reach out if you ever need assistance. Enjoy your day!
The process was quick, easy, and affordable. Wish I had done this for my pet sooner. Thank you!
Hello Jessica,
Your kind words mean the world to us! We’re here anytime you need us. Have a fantastic day ahead!
Everyone was very professional and helpful with all my needs. Thank you
Hi Theresa,
Thanks for the great feedback! It’s a pleasure serving you. Reach out anytime, and have an amazing day!
Everything started out at one price, not sure how it jumped but it's done now. I still need gear for my pet to wear but don't know where to go to buy it.
Hi Brenda,
Thank you for your feedback! We're sorry for any confusion about pricing. For the gear we've sent you a private message with details.
Have a great day!
Very easy and kept good communication. Got certification very fast
Hello Alyssa,
We’re thrilled to know you had a great experience! If you ever need help, don’t hesitate to reach out. Wishing you a wonderful day!
My experience was wonderful. Very through and fast. Thank you!
Hi Brandice,
Thank you so much for your feedback! We’re here for you whenever you need us. Have a bright and joyful day!
It was a wonderful experience
I would definitely refer this to family and friends. And I suggest anyone else.
To use this service
Hi Emory,
We're glad to hear everything went smoothly for you! Feel free to contact us anytime you need assistance. Have a fantastic day!
This was a super easy process and very informative! Made moving with my lifetime support partner (my doggo) super easy
Hello Darriel,
We really appreciate your positive feedback! Remember, we’re always here if you need anything. Have a wonderful day ahead!
It was a lot easier than I thought it would be.!if I knew it was going to be this easy I would've applied a long time ago.
Hello Rebecca,
Your feedback brightened our day! Thanks for sharing, and don’t hesitate to reach out anytime. Have a great day!
They were very informative and helpful. The doctor reviewed my request promptly and information was sent to me within 24 hours
Hello Celeste,
We're so happy you’re pleased with our service! You can always reach us if you need anything. Wishing you a fabulous day!
Very easy to follow application. Received an approval within less than 48 hours.
Hi Barbara,
Thank you for your kind words! We’re here for you whenever you need us. Have an amazing day!
It was easier than the others that I looked at. I would definitely tell anyone and everyone. Thank you for making this possible.
Hello Julie,
We appreciate your kind words and are truly grateful to hear that you found our process easy and helpful! It's wonderful to know that your fur baby is providing you with the support you need during such a challenging time. We can't imagine the difficulties you've faced, and it's heartwarming to hear how much your pet has helped you keep calm and moving forward. Thank you for trusting us, and we're here for you and your fur baby if you need anything.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Katherine,
Your feedback made our day! 😊 We’re here for you anytime you need assistance. Have a wonderful day ahead!