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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Very good experience, I want to thank everyone for their time in verifying my pet
Thank you for your support with doing this service in such a quick and expedited manner.
Hi Zachary,
Thank you for the lovely feedback! We’re thrilled Support Pets could be of help. Reach out anytime you need. Have a fantastic day ahead!
I have had an amazing experience with support pets. It was very quick and to the point and put my mind to ease.
Hi Kylah,
We’re so glad to hear that you had a good experience with Support Pets! We’re here for you whenever you need us. Have a wonderful day!
I was so scared this wasn't going to work and I lost $100 but we're moving into a new apartment complex and they took it. So I can't thank you guys enough for ur support! Literally saved me from move in pet costs and monthly pet rent. Thank you.
Hi Kayleigh
Thank you for the lovely feedback! We're so happy Support Pets could help. If you ever need anything, feel free to contact us. Have a wonderful day!
I had no problems with the website or anything there after. It was a very smooth experience.
Hi Michael,
Your kind words mean the world to us! We’re thrilled you had a positive experience with Support Pets. Wishing you a beautiful day ahead!
Its nice to know caring people are out there to help you! Keep up the good work!
Hello David,
Thank you for your kind words! We're so happy Support Pets could be of help, and we're here whenever you need us. Have a fantastic day!
Life has significantly improved with emotional support animals, providing companionship and comfort in challenging times. Their unconditional love and presence can alleviate anxiety and depression, fostering a sense of safety and belonging. These furry friends enhance our well-being, encouraging healthier routines and promoting joy, making everyday life feel more manageable and fulfilling.
Hi Seth,
Thank you so much for your kind words! We're thrilled to hear you had a great experience with Support Pets. If you need any further assistance, we're always here for you. Have a fantastic day!
I am so relieved to be able to travel with my beloved dog! She will greatly reduce my stress and anxiety of flying! I am thankful that it was such an easy and stress freee experience!
Hi Jill,
We’re delighted to hear your positive feedback! Support Pets is here whenever you need us. Wishing you a wonderful day ahead!
Easy money and was approved within 2 days! I will be recommending this for others!
Hello Russell,
Your feedback made our day! We're so happy that Support Pets could help you. Don’t hesitate to reach out if you need anything. Have a great day!
Easy process, got my documents quickly too. Highly recommend. Will definitely be using again!
Hi Ariana,
Thank you for your lovely feedback! We’re glad to know you had a good experience with Support Pets. We're here anytime you need us. Have a wonderful day!
Thank you for your time and energy to allow me to get approved for Loki to be ESA. He has significantly changed my life as a ESA
Hi Taryn,
We appreciate your wonderful feedback! It's great to hear Support Pets made a difference. Feel free to reach out if you need any assistance. Have a fantastic day!
This was a smooth & timely experience. I appreciate it! I look forward to getting my dog's ESA vest in the mail.
Hello Gracie,
Thank you for your positive words! We’re thrilled to know you’re happy with Support Pets. We're always here for you. Wishing you a great day ahead!
I was satisfied by their service, and received my documents soon after payment
Hello Elli,
We’re thrilled to hear that you had a good experience with Support Pets! Feel free to reach out to us anytime. Have a great day!
Ok new so note sure how this works confused about vest and leash I ordered but need paperwork am i suppose to send this confused
Hi Linda,
Thank you for your message! We understand the confusion and are happy to help. If you've already ordered a vest and leash, the paperwork you're referring to is likely the ESA letter, which provides the official documentation for your emotional support animal. You can get this through our website if you haven't already. Please check your email for any updates on your order or feel free to reach out to our customer support team, we've sent you a provate message with more information.
Have a nice day!
Process was quick and easy! No idea how much I appreciate it!
Hello Valeria,
Your kind feedback is greatly appreciated! We’re so glad Support Pets could be of assistance. Reach out anytime you need us. Have a lovely day!
Still waiting on my other invoice to be sent concerning the vest I ordered.
It was taken off my debit card $37.00.
Thanks
Hello Karla,
We apologize for the inconvenience regarding your invoice and the confirmation order for the vest/tag. It sounds like there may have been an issue with the processing of your order.
Please reach out to our customer support team, we've sent you a private message with more details.
Thank you for your patience and for bringing this to our attention. We appreciate your understanding.
Me siento muy complacido con las atenciones recibidas, me comunique con soporte, para indagar si la solicitud era válida para mi esposa también, pero ella tuvo que solicitar una aparte. Pero me siento muy complacido por el tiempo de respuesta a las solicitudes de ambos. 👏👏🎊🎉🎊🎉💖
Hola Julio,
¡Gracias por tu comentario! Nos alegra saber que estás satisfecho con el servicio y el tiempo de respuesta. Lamentamos cualquier inconveniente con la solicitud para tu esposa, pero estamos aquí para ayudar en todo lo que necesiten. Si tienes alguna otra pregunta o necesitas asistencia adicional, no dudes en contactarnos. ¡Estamos a tu disposición!
Excelente tiempo en respuesta, la explicación son muy claras y sin trava. Excelente servicio, gracias a todo el equipo, bendiciones en abundancia 🙌🙏🙌
Very happy and helpful. Going to put my pup into therapy course soon. I'm glad i found this online I felt so lost.
Hi Angela,
We appreciate your kind words and are happy that Support Pets could assist you! Feel free to reach out if you need anything. Have a fantastic day!
Very easy step by step experience for those who are unsure of where to go with confidence to obtain support and documents
Hello Leah,
Your positive feedback brightened our day! We’re so happy to help, and Support Pets is here whenever you need us. Have a wonderful day!
I love my pet and love the convenience this service offered me to help keep him with me
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Alexandria,
Your kind words mean a lot to us! We're so glad you had a positive experience with Support Pets. Don’t hesitate to reach out if you need us. Have a great day!