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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Really quick and easy process. Everything came back in 24 hours and I was able to recieve all the paperwork that I needed
Renewal was easy and straight forward, I reach out through the link That was sent in my email. And thr process was very easy
Hello Tristan,
Thank you for your kind feedback! We’re always available if you need any assistance. Have a wonderful day ahead!
We filled out the documents and received our paperwork via the portal in 36 hours max! I definitely recommend.
Hi Zaheir,
We’re so happy to hear about your positive experience! Don’t forget, we’re always here if you need anything. Have a fantastic day!
Hello Micah,
Thank you for your wonderful feedback! It’s great to know you’re satisfied, and we’re just a message away if you need help. Wishing you a wonderful day!
They took care of my problem right away👍I'm satisfied and highly recommend this sight.
Hi Katalina,
Thank you so much! It’s great to hear that you had a positive experience with us. We're always happy to help, so don’t hesitate to reach out if you ever need anything in the future. Hope you have an amazing day!
The process was super easy and only takes a few minutes. They're very informative and send you numerous emails to help you along the way and if you have any questions.
Hi Jeri,
Your feedback made our day! We're genuinely thrilled that you're satisfied with our service. If you ever have any questions or need assistance, just know we’re here for you anytime. Wishing you all the best!
We needed to verify that Ursula's dogs were emotional support animals and that was done for travel and landlords. Thank you.
Hi Anna,
We really appreciate your kind words! It’s so rewarding to know that we were able to meet your expectations. If you need anything else, feel free to contact us— we’re always just a message away. Have a fantastic day!
We're so thankful for how easy the process was and now I feel much safer having ESA documentation when going out in public due to my illnesses.
Hello Kaitlyn,
Thank you for taking the time to share such positive feedback! We’re absolutely delighted that you had a great experience. We’ll be here whenever you need us, so don’t hesitate to reach out. Wishing you a bright and wonderful day ahead!
The website was easy to navigate and I received my documentation within 24 hours!
Hi Ella,
This is the kind of feedback that motivates us to keep doing our best! Thank you so much for your kind words. We’ll continue to be here whenever you need anything. Hope you have a fantastic day!
It's OK quick and easy.
He said expensive, but kind of worth it
Hello Elizabeth,
Thank you for your feedback! We're glad to hear that you found the process quick and easy. We understand that the cost may feel a bit high, but we’re happy to know you feel it’s worth it. If you ever need any assistance or have more feedback, don’t hesitate to reach out—we’re here to help! 🐾
I just lost my service animal of 11 1/2 years. So it's been heavy on my heart.
So I just rescued my Lil girl and said I want her as my support animal until I can afford service training.
Hi Deanna,
Losing a companion after 11 and a half years must be incredibly difficult. It’s heartwarming to hear that you've rescued a new little one to provide support during this time. While service training can be expensive, having your new girl as an emotional support animal in the meantime can bring you much-needed comfort and love.
Please know that we’re here for you if you need any assistance with your ESA journey. Sending you strength and support during this time, and wishing you and your new companion all the best.
You were quick to respond polite and if I made a mistake you easily told me what I did and took care of it
Hi Kyle,
We're thrilled to hear your experience with us was a positive one! Your feedback really means the world to us. Whenever you need support, just reach out, and we’ll be ready to assist. Wishing you a day as wonderful as your message!
They worked with me and got my papers in asap! We were moving in 3 days and they were so helpful
Hi Aspen,
Thank you so much for your thoughtful feedback! It’s truly appreciated, and we're so glad we could make your experience a good one. If you ever need anything else, don’t hesitate to let us know. Take care and have a great day ahead!
It's a great site and company to deal with I get my ESA papers fast and there is a reminder when I need to renew.
Hi Lynne,
Your message put a big smile on our faces! We're really happy to know that you’re pleased with our service. Remember, we're always here for you, so feel free to reach out whenever you need us. Have a fantastic day!
The process was very speedy and easy. It did not take long for me to get approved.
Hi Pamela,
Hearing this from you means a lot to us! We’re so glad we could provide the service you were hoping for. If anything ever comes up or you need more help, don’t hesitate to get in touch. Wishing you a wonderful rest of your day!
I am so thankful for your help. My fur baby is a full blooded pitbull and he is my BestFriend I've stopped going out much because I can't control my anxiety well sometimes and it's hard when my baby isn't with me. With him being a pitbull no one wants him around even though he isn't dangerous he is loving and well behaved. He gets me through tough times and with the help from you I can now take him where I please.
Hi Michelle,
Your kind words really made our day! We’re thrilled that we could meet your expectations. If there’s anything else you need, we’re always here for you. Wishing you a fantastic day ahead!
Amazing; it was a quick and easy process! I am so excited to have my beloved dog as my official emotional support animal!
Hi Kalley,
We can’t thank you enough for the positive feedback! It’s great to know you had a great experience with us. If you ever need anything, don’t hesitate to reach out. Have an amazing day!
It was easy and simple to get my dogs ESA. Took one time and didn't take long to get approved.
Hi Dee,
Thank you so much for your feedback! We’re glad you enjoyed our service. If you ever have any more questions or need assistance, don’t hesitate to contact us. Have a wonderful day!
Great experience. Super quick. Can't complain. Recommend
Hello Lillian,
It’s so great to hear that you had a good experience! Your satisfaction is our top priority, and we’ll always be here for you. Have an awesome day ahead!
Hi Dion,
Your feedback truly made us smile! We appreciate your kind words and are always here for you if you need anything. Wishing you a fantastic day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Alaina,
We’re thrilled to know you had a positive experience! Don’t hesitate to reach out if you need anything else. Have an amazing day!