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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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It was really easy to get everything I needed, the service was good, the site was easy to navigate, and very quick and responsive results. I thoroughly enjoyed my experience.
Hi Olivia,
Thank you so much for your kind words! We’re thrilled that you had a positive experience with Support Pets. Wishing you and your furry friend a wonderful day! 🐾💙
I had a couple of chats back-and-forth with customer service and they were able to help me with everything that I needed to change
Hi Kimberly,
We truly appreciate your feedback! At Support Pets, we’re dedicated to making the process easy and smooth for you. Have an amazing day with your pet by your side! 🐾😊
Super easy and affordable to get my kittens ESA approval. Got my document within the 48 hours.
Hello Johnathon,
We’re so happy to hear that you enjoyed our service! It’s our goal at Support Pets to provide the best experience possible. Have a fantastic day with your ESA! 🐾💙
Hi Dawn,
Thank you for sharing your positive experience with Support Pets! We’re always here to help, and we hope you and your pet have an awesome day! 🐾😊
Needed both my animals signed up as ESA. Asked a series of questions to get to know my needs & I was approved in minutes. Documents got to me within 48hrs and I couldn't be happier. Now I can take my animals with me & live a happier fuller life :)
Hello Mallary,
We’re so glad to hear that you had a great experience with Support Pets! Thank you for choosing us, and we wish you and your pet a fantastic day! 🐾😊
Great experience and very helpful. I was able to get exactly what I needed in a super fast and timely fashion as they stated. Would recommend to others for their fur babies.
Hi Nakia,
Your feedback means the world to us! We’re happy to know that Support Pets could help. Have a wonderful day with your furry companion! 🐾💙
I like how I was able to renew with ease. Very fast and efficient.
Hello Digayl,
It’s great to hear you’re satisfied with our service! We’re always here to make things easier for you and your pet. Have a pawsome day! 🐾😊
Hello Dailyn,
We appreciate your kind words and are thrilled to know that Support Pets was able to assist you. Wishing you and your pet a beautiful day ahead! 🐾💙
Fast response would highly recommend and use in the future.
Hello Lateasha,
Thank you for your positive feedback! We’re glad that Support Pets could be a part of your journey. Enjoy your day with your pet by your side! 🐾😊
Support pets has been amazing. The process is simple and user friendly. Very affordable and the service is quick and efficient
Hi BreAnna,
We’re grateful for your feedback! It’s our mission at Support Pets to provide the best experience possible. Wishing you and your furry friend an amazing day! 🐾💙
The provider got back to me within 48 hours of me submitting my payment. I also appreciate the letters of accommodation from said provider
I just wish it didn't expire in two years.that
Hello Christina,
We're glad to hear you had a positive experience with the provider's quick response and the letters of accommodation! Just to clarify, ESA letters are valid for 1 year. If you need a renewal or have any further questions, feel free to reach out—we’re here to help! 🐾😊
Great, got it within 48 hours! Housing accepted it with no issues!
Hello TiaLeah,
We’re so glad to hear everything went smoothly and that your housing accepted the documentation without any issues! If you need anything else, don’t hesitate to reach out. Thank you for sharing your experience! 🐾😊💙
Absolutely love this organization. So fast! So decently priced! So happy with them!
Hi Emma,
Thank you so much for the kind words! We're thrilled to hear you had a great experience and found our service both quick and affordable. It means a lot to us that you're happy with everything. If there’s anything more we can do, we’re here for you! 🐾😊💙
Hello Zena,
We're so glad to hear you found the process convenient and quick! Making things easy and efficient is what we aim for. If there's anything else we can assist you with, don’t hesitate to reach out. Thank you for sharing your experience! 🐾😊💙
I'm very glad to feel secure in having my pet with me wherever the world takes me.
Hello Chloe,
We’re so happy to hear that you feel secure having your pet by your side! That peace of mind is invaluable, and we're thrilled to be part of your journey. If there’s ever anything more we can do to support you and your companion, just let us know. Safe travels to you both! 🐾💙😊
Super fast and has everything I needed for a good price! Definitely recommend for anyone thinking about registering their pet!
Hi Juliet,
Your review made our day! Thank you for choosing us, and we hope you have a wonderful day!
Got my documents in 24 hours and was everything my property manager required
Hi Jenesis,
Thank you for the positive feedback! We're so glad everything went well. Wishing you a great rest of your day!
The whole process was very easy and very helpful. Wonderful support and people!
Hi Sophie,
We’re delighted to hear you had a good experience! Thank you for sharing, and have an awesome day!
I followed the instructions on the website and received my documents within a few days.
Hello JJ,
Thank you so much for your kind review! We're thrilled to hear you had a great experience. Wishing you an amazing day ahead!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Alyssa,
Thank you so much for your wonderful feedback! We're happy to hear that you found our support helpful and quick to respond. If you ever need more advice or assistance in the future, don’t hesitate to reach out—we’re always here for you! 🐾😊