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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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It's been very informative to learn about the different in support animals and emotional support animals
This was a great experience and I did not have any hardships.
Hello Zelma,
We’re so happy to hear that you had a positive experience with Support Pets! Your feedback means the world to us. If you need any help, we’re here for you. Have a wonderful day!
Son lo máximo. Tienen una solución para aquellos que somos amantes de las mascotas
Hola Maite,
¡Es un placer! Ver tu experiencia positiva hace que todo valga la pena.
Going on 2 years and all my needs have been met. All my questions are always answered quick
Thank you so much
Hi Vanessa,
Thank you for sharing such a great review! We’re thrilled to know that you’re satisfied with our services. If you need anything in the future, please don’t hesitate to reach out. Have a lovely day ahead!
The second time using this service. It is very quick, the questionaire was very easy to follow. Very happy with this service.
Hi Tanya,
We truly appreciate your positive review! It's great to hear that our services met your needs. If you need anything else, we’re always here to assist you. Have a fantastic day!
Fast, efficient and easy to complete! Super helpful site and customer service!
Hello Jennifer,
Thank you for your kind feedback! We’re so happy that we could assist you. If you need any further help, don’t hesitate to contact us. Have a wonderful day ahead!
Very easy. I am happy with the service I have received. I would recommend this website and service to anyone needing to verify their animal to be their emotional support animal.
Hello Elijah,
Our pleasure! We’re so happy that we could meet and exceed your expectations.
This is a great program that has helped me for the last 4 years with my boy.
Hello Lacey,
Our pleasure! Your appreciation fuels our drive to keep improving.
I got both my pets certified in under 24 hours fast and easy. Would definitely recommend
Hi Tabya,
We are so grateful for your review! It's wonderful to hear that we made a positive impact. If you need any more assistance, we’re here for you. Have an amazing day!
Great experience. Very helpful and informative and user friendly
Hi Nicole,
Thank you for your wonderful feedback! We’re so glad to hear that you had a great experience. If you need anything else, please feel free to reach out. Have a fantastic day!
The process was not lengthy and was very quick. After filling out the necessary questions, I was approved and within 24 hours I received my documentation needed for my pet.
Hello Michelle,
We’re thrilled to hear that you’re satisfied with our service! Thank you for sharing your positive experience with us. If you need anything further, we’re here to help. Have a great day!
Easy to register. I have horrible anxiety but don't want to take pills. My girl is 9 and we need each other. I've had an ESA for 7 yrs since she rescued me.
Hi Joanne,
We’re so glad to hear that your ESA has been there for you all these years and continues to support you! It’s wonderful that you and your girl have each other. We’re also happy we could assist in renewing your ESA. If you ever need anything else or have any questions, please don’t hesitate to reach out. We’re here to support you both! 😊🐾
I am struggling with the stress that comes with addiction. When I was in need, I came to Support Pets and they gave me step by step help on this matter. It was affordable, fast and very guided. I truly am thankful for all of their help and continued support throughout the process and after.
Hello Clayton,
We’re so grateful to have been able to support you during such a challenging time, and it means a lot to hear that our guidance was helpful for you. We truly appreciate your trust in us, and we’re here for you every step of the way as you continue your journey. A big thank you to your Aunt Catherine for the referral! If you need anything else, don’t hesitate to reach out—we’re always here to help.
Great outlet / resource. Not only has this been a very informative experience but also user friendly. A doctor responded to my request within 24 hours which makes all the difference when it comes to a subject of this matter. Furthermore, being someone that constantly has anxiety, along with all the correlations as such this process felt direct and to the point without the added stressful factors pertaining to constant phone calls or having to give too much information that may raise red flags. I would definitely recommend to others.
Hello Kara,
We’re so glad to hear that your experience with us was smooth, informative, and stress-free. It’s wonderful to know that our approach was helpful, especially given the importance of reducing anxiety. Your kind words mean a lot to us, and we're thrilled to have been able to meet your needs. Thank you for trusting us and for your recommendation—if you ever need further assistance, we’re always here to support you.
It was quick, painless and easy to navigate. I had no problems at all.
Hello Michael,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. It's our goal to provide top-notch service and support to our customers, and we're glad we could assist you. If you ever need any further help, please don't hesitate to reach out. Have a wonderful day!
Best experience ever in my opinion. I'm thrilled with everything they've done
Hello Tracy,
We appreciate your lovely review! It's always a pleasure to hear that we've made a difference. If you ever need anything else, we’re here for you. Have a wonderful day!
Hi Bill,
Thank you for your great review! We’re so happy to know that we met your expectations. If you need any further assistance, don’t hesitate to reach out. Have a lovely day!
You won't be disappointed! This is my 2nd year and I will renew it every year.
Hello Amy,
We are so grateful for your positive feedback! It’s wonderful to hear that we could assist you. If you need help in the future, we’re always here to support you. Have a great day!
Didn't contact for a resolution. Renewed application for documentation
Hi there,
Thank you for taking the time to share such a thoughtful review! We’re thrilled to hear you had a great experience with us. If you need anything else, feel free to contact us. Have a wonderful day ahead!
This process was quick and easy to follow. All you do is answer a few questions, add your information and pay. Thank-you
Hi Jan,
Your kind words mean so much to us! We’re so glad to hear that we could help you. If you need further assistance, don’t hesitate to reach out. Have a great day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Erica,
Thank you for your positive review! We’re so glad that we could help you. If you need further assistance, we are always available. Have a great day!