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Support Pets

4.7

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From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,534
quality
1,493
This company responds to reviews on average within 0 days

Instant Feedback

57,344 reviews

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Missouri
1 review
0 helpful votes
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Pups
January 31, 2025

Great response and experience. Easy to follow the steps. Got the documents quickly to turn into my landlord. Thank you!

Date of experience: January 20, 2025
Marcelino D. Support Pets Rep
over a year old

Hi Jessica,
Your feedback motivates us to continue improving. It’s our pleasure to support you every step of the way.

Arizona
1 review
0 helpful votes
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This is a Game Changer
January 31, 2025

It was easy and efficient to get my dogs certified as ESA dogs. After the series of traumas I've experienced, it totally matters and really helps me to have my pups with me and of course, where I live.

Date of experience: January 20, 2025
Marcelino D. Support Pets Rep
over a year old

Hello Greg,
We’re overjoyed to hear about your positive experience. It's our pleasure to exceed your expectations.

Tennessee
1 review
0 helpful votes
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My baby goes where I go.
January 31, 2025

Very easy process. Was very satisfied. My baby can go with me everywhere.

Date of experience: January 20, 2025
Marcelino D. Support Pets Rep
over a year old

Hi Rhonda,
Your satisfaction is our ultimate goal. It’s our pleasure to be part of your journey.

Texas
1 review
0 helpful votes
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Amazing Work
January 31, 2025

This website helped me with everything I need to apply for my Emotional Support Animal. I am thankful for no issues and it was a smooth process.

Date of experience: January 20, 2025
Marcelino D. Support Pets Rep
over a year old

Hello Edgar,
Thank you for your support and trust in us. It’s our pleasure to deliver the best service possible.

Arizona
1 review
0 helpful votes
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Simple and easy.
January 31, 2025

They reached out to remind me that My ESA had expired. In just minutes I was able to renew seamlessly. In such a short amount of time that worked out perfect as I was filling out applications to move and needed all info ASAP.

Date of experience: January 20, 2025
Marcelino D. Support Pets Rep
over a year old

Hello Jennifer,
Thank you for sharing your experience! We're so glad we could help you renew your ESA documentation quickly and seamlessly. Timing is everything, especially during a move—wishing you the best of luck with your applications! Our pleasure!

Texas
1 review
0 helpful votes
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Easy
January 31, 2025

This process was so quick and simple and gave me piece of mind about moving into a new place with my dog.

Date of experience: January 20, 2025
Marcelino D. Support Pets Rep
over a year old

Hello Haleigh,
We deeply appreciate your feedback. It's our pleasure to make a difference for you.

Indiana
1 review
0 helpful votes
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Very professional experience
January 31, 2025

Fast, easy, not stressful, professional documents, and all in one shop

Date of experience: January 20, 2025
Marcelino D. Support Pets Rep
over a year old

Hi Rebecca,
It’s so rewarding to hear from you. It’s always our pleasure to ensure your satisfaction.

Nevada
1 review
0 helpful votes
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Great
January 31, 2025

Awesome as always. Have used multiple times and always had a great experience

Date of experience: January 20, 2025
Marcelino D. Support Pets Rep
over a year old

Hello Nicole,
Thank you for your amazing feedback. It’s our pleasure to be your trusted partner.

California
1 review
0 helpful votes
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Walter and Jessie
January 31, 2025

Really fast service and easy to use. Even corrected my dogs name within a day. Thank you!

Date of experience: January 20, 2025
Marcelino D. Support Pets Rep
over a year old

Hello Hailey,
We're delighted to know you're happy with our service. It's our pleasure to contribute to your success.

Illinois
1 review
0 helpful votes
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Good
January 31, 2025

Great……………. Would recommend to others……………………………………..

Date of experience: January 20, 2025
Marcelino D. Support Pets Rep
over a year old

Hi Imam,
Your satisfaction is what drives us. It’s always our pleasure to serve you with dedication.

Puerto Rico
1 review
0 helpful votes
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So Easy To Apply
January 31, 2025

Thank you so much for such an easy way to help me get the ESA. Now my fur baby can go with me when traveling and taking her into a store.

Date of experience: January 20, 2025
Marcelino D. Support Pets Rep
over a year old

Hi Pam,
Thank you for sharing your experience with us. It’s our pleasure to make every moment count for you.

Florida
1 review
0 helpful votes
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Super
January 30, 2025

Todo rapido y bastante seciyo es o eran dos lo que falta que llegue a la casa

Date of experience: January 20, 2025
Marcelino D. Support Pets Rep
over a year old

Hello Jant,
We're truly grateful for your feedback. It's our pleasure to provide you with outstanding service.

Massachusetts
1 review
0 helpful votes
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Support Animal Registration
January 30, 2025

Very smooth experience. Easy to process and quick turn around. Would recommend

Date of experience: January 20, 2025
Marcelino D. Support Pets Rep
over a year old

Hi Sarah,
Thank you for your kind words! It's always our pleasure to ensure you have the best experience possible.

Georgia
1 review
0 helpful votes
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Wonderful experience
January 30, 2025

Every question was straight forward and will help me take my ESA buddy everywhere I need to ensure I'll feel safe and less anxious.

Date of experience: January 20, 2025
Marcelino D. Support Pets Rep
over a year old

Hello Denecia,
We're so glad to hear your positive feedback. It’s our pleasure to make your journey with us seamless.

Colorado
1 review
0 helpful votes
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ESA pet experience
January 30, 2025

So easy and amazing! Fast approval for my move. Would recommend!

Date of experience: January 20, 2025
Marcelino D. Support Pets Rep
over a year old

Hi Lilyauna,
Your appreciation means a lot to us. It's always our pleasure to exceed your expectations.

New Jersey
1 review
0 helpful votes
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Outstanding and fast service. I recommend you highly and so does my fur baby. Thank you so much for making me and Reilly life together more enjoyable. God bless you.

Date of experience: January 20, 2025
Marcelino D. Support Pets Rep
over a year old

Hi Annette,
Knowing that you’re satisfied makes it all worthwhile. It’s our pleasure to assist you every step of the way.

Tennessee
1 review
0 helpful votes
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😊😊
January 30, 2025

😊😊😊😊😊😊😊😊😊😊😊😊😃 I love how y'all do things to help people

Date of experience: January 20, 2025
Marcelino D. Support Pets Rep
over a year old

Hello Erica,
Your feedback is incredibly encouraging. It’s our pleasure to go the extra mile for you.

Ohio
1 review
0 helpful votes
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Everything was fine and done in a timely manner. Was easy to complete.

Date of experience: January 20, 2025
Marcelino D. Support Pets Rep
over a year old

Hi Ashley,
We’re so happy to hear your positive words. It’s our pleasure to meet and exceed your expectations.

Utah
1 review
0 helpful votes
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N/A
January 30, 2025

Respond quickly. Persistent. Seems to do what they can to help

Date of experience: January 20, 2025
Marcelino D. Support Pets Rep
over a year old

Hi Brian,
Our pleasure! We're so glad you felt supported throughout the process. 🐾💙 If you ever need anything else, don’t hesitate to reach out—we’re always here to help!

Iowa
1 review
0 helpful votes
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ESA documents
January 30, 2025

Super easy and accessible. It was easy to sign up and apply as well as receive the documents in a quick and timely manner.

Date of experience: January 20, 2025
Marcelino D. Support Pets Rep
over a year old

Hello Taryn,
Your kind words are a testament to our efforts. It’s always our pleasure to ensure your satisfaction.