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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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Great response and experience. Easy to follow the steps. Got the documents quickly to turn into my landlord. Thank you!
It was easy and efficient to get my dogs certified as ESA dogs. After the series of traumas I've experienced, it totally matters and really helps me to have my pups with me and of course, where I live.
Hello Greg,
We’re overjoyed to hear about your positive experience. It's our pleasure to exceed your expectations.
Very easy process. Was very satisfied. My baby can go with me everywhere.
Hi Rhonda,
Your satisfaction is our ultimate goal. It’s our pleasure to be part of your journey.
This website helped me with everything I need to apply for my Emotional Support Animal. I am thankful for no issues and it was a smooth process.
Hello Edgar,
Thank you for your support and trust in us. It’s our pleasure to deliver the best service possible.
They reached out to remind me that My ESA had expired. In just minutes I was able to renew seamlessly. In such a short amount of time that worked out perfect as I was filling out applications to move and needed all info ASAP.
Hello Jennifer,
Thank you for sharing your experience! We're so glad we could help you renew your ESA documentation quickly and seamlessly. Timing is everything, especially during a move—wishing you the best of luck with your applications! Our pleasure!
This process was so quick and simple and gave me piece of mind about moving into a new place with my dog.
Hello Haleigh,
We deeply appreciate your feedback. It's our pleasure to make a difference for you.
Fast, easy, not stressful, professional documents, and all in one shop
Hi Rebecca,
It’s so rewarding to hear from you. It’s always our pleasure to ensure your satisfaction.
Hello Nicole,
Thank you for your amazing feedback. It’s our pleasure to be your trusted partner.
Really fast service and easy to use. Even corrected my dogs name within a day. Thank you!
Hello Hailey,
We're delighted to know you're happy with our service. It's our pleasure to contribute to your success.
Hi Imam,
Your satisfaction is what drives us. It’s always our pleasure to serve you with dedication.
Thank you so much for such an easy way to help me get the ESA. Now my fur baby can go with me when traveling and taking her into a store.
Hi Pam,
Thank you for sharing your experience with us. It’s our pleasure to make every moment count for you.
Hello Jant,
We're truly grateful for your feedback. It's our pleasure to provide you with outstanding service.
Very smooth experience. Easy to process and quick turn around. Would recommend
Hi Sarah,
Thank you for your kind words! It's always our pleasure to ensure you have the best experience possible.
Every question was straight forward and will help me take my ESA buddy everywhere I need to ensure I'll feel safe and less anxious.
Hello Denecia,
We're so glad to hear your positive feedback. It’s our pleasure to make your journey with us seamless.
So easy and amazing! Fast approval for my move. Would recommend!
Hi Lilyauna,
Your appreciation means a lot to us. It's always our pleasure to exceed your expectations.
Outstanding and fast service. I recommend you highly and so does my fur baby. Thank you so much for making me and Reilly life together more enjoyable. God bless you.
Hi Annette,
Knowing that you’re satisfied makes it all worthwhile. It’s our pleasure to assist you every step of the way.
Hello Erica,
Your feedback is incredibly encouraging. It’s our pleasure to go the extra mile for you.
Everything was fine and done in a timely manner. Was easy to complete.
Hi Ashley,
We’re so happy to hear your positive words. It’s our pleasure to meet and exceed your expectations.
Hi Brian,
Our pleasure! We're so glad you felt supported throughout the process. 🐾💙 If you ever need anything else, don’t hesitate to reach out—we’re always here to help!
Super easy and accessible. It was easy to sign up and apply as well as receive the documents in a quick and timely manner.
Hello Taryn,
Your kind words are a testament to our efforts. It’s always our pleasure to ensure your satisfaction.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Hi Jessica,
Your feedback motivates us to continue improving. It’s our pleasure to support you every step of the way.