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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I received my documents in less then 2 hours after completing my application. Thank you!
It took me less then 30 mins to get this done, and it was easy to do
Hi Jennifer,
Our pleasure! Your feedback brightened our day. Thanks for choosing us!
Always great! So convenient and easy to do each year, love the new wallet feature
Hi Sierra,
Our pleasure! Your kind words inspire us to keep doing our best. Thanks for your support!
Good stuff, thanks for the help. Will use again, they make it very easy.
Hello Jordan,
Our pleasure! We’re so glad you had a positive experience. Thanks for letting us know!
Hi Sofia,
Our pleasure! Hearing from happy customers like you keeps us motivated. Thank you!
This was WAY easier and more efficient than i thought it would be! I feel greatly relieved that someday soon, my wife and I will be able to take care of our dog lawfully and conveniently, while also allowing for me to stay close to me long-held best friend. Thanks!
Hi Kenneth,
Our pleasure! Your kind words make all the effort worth it. Thanks for taking the time to share!
I let my paperwork lapse so I needed proof again and fast! My dogs are my babies, I'd be lost without their support in my times of needing them close
Hello Diana,
Our pleasure! Your satisfaction makes everything we do so worthwhile.
Quick and easy. Very informative. Easy payments also. Will renew again.
Hello Wayne,
Our pleasure! We’re glad that you had such a positive experience with us.
I'm grateful for this protection because I can take my pet anywhere.
Hi Clydette,
Our pleasure! We love knowing we’ve made a meaningful difference for you.
Support pets has helped me be able to keep my dog Bandit with me in my house we're normally places that don't allow you to have your support animal with you
Hello Jessica,
Our pleasure! It’s a privilege to have the chance to serve customers like you.
Very fast service. Told them my dog had to be certified quick and they got it done in less then 48 hrs. Thank you.
Hi Scott,
Our pleasure! Your positive feedback makes all our efforts feel so worthwhile.
It was great and easy. I would recommend this to my family and friends
Hello Anthony,
Our pleasure! Seeing your success is exactly what we aim for.
It was very fast and easy.i got approved over night and was sent my Esa number within 36 hours.
Hello Tonya,
Our pleasure! We appreciate the opportunity to support your journey.
Easy as heck so far! I would recommend this to anyone for themselves and their fur babies
Super, courteous, and informative information! Always there to help guide me through the lessons.
Hello Linda,
Our pleasure! It’s customers like you that make what we do so fulfilling.
I am commenting on the service to fill out the papers for the Animal Support programme.
Hi Jodiel, Thanks for leaving your comment and 5 stars!
So I had a few questions. I decided to start a chat message with them. I talked to a lady named Beverly C. She was amazing and very knowledgeable with the answers she gave me. Was a quick process. Now my fur children can go everywhere with me 😀 THANK YOU BEVERLY C.
Hi David,
Our pleasure! Knowing we’ve met your needs is the highlight of our day.
. It was easy and quick. Got my approval letters in less than a day. The questions were direct and there were no issues with the whole experience. Looking forward to receiving my pups vest, leash and badge.
Hello Annette,
Our pleasure! It’s an honor to play a part in your positive experience.
This was processed very quickly and when there was an issue (my error) due to not checking box correctly and over billed, they were super fast in correcting, highly recommend for what it is but mainly for their service and prompt attention :)
Hello Stephanie,
Our pleasure! We’re so glad to see how much value you’ve found in our service.
Yes now my cat bosco and koda are safe and sound and I can take them any where I want thank you guys so much and for your professionalism, quick and easy.
Hello Eric,
Our pleasure! Supporting you has been an absolute joy for our team.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jennifer,
Our pleasure! It’s wonderful to know you’re happy with our service. Thanks for being part of our story!