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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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So I had a few questions. I decided to start a chat message with them. I talked to a lady named Beverly C. She was amazing and very knowledgeable with the answers she gave me. Was a quick process. Now my fur children can go everywhere with me 😀 THANK YOU BEVERLY C.
. It was easy and quick. Got my approval letters in less than a day. The questions were direct and there were no issues with the whole experience. Looking forward to receiving my pups vest, leash and badge.
Hello Annette,
Our pleasure! It’s an honor to play a part in your positive experience.
This was processed very quickly and when there was an issue (my error) due to not checking box correctly and over billed, they were super fast in correcting, highly recommend for what it is but mainly for their service and prompt attention :)
Hello Stephanie,
Our pleasure! We’re so glad to see how much value you’ve found in our service.
Yes now my cat bosco and koda are safe and sound and I can take them any where I want thank you guys so much and for your professionalism, quick and easy.
Hello Eric,
Our pleasure! Supporting you has been an absolute joy for our team.
Hi Amy! Thank you for your feedback and for choosing us again!
We’re glad you received your papers, and we appreciate your patience during the process. If you need any further assistance, don’t hesitate to reach out—we’re here to help!
Support Pets was quick and easy from the questionnaire to the documents being sent.
Hello Kelly! Thank you for sharing your experience!
We’re so glad you found the process quick and easy from start to finish. If you ever need further assistance, we’re always here to help!
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Hi Stacey! It’s unclear what you’re trying to share, but if you need any assistance, please let us know. You can also reach out to our support team at [email protected] or use the chat on our website. We’re here to help!
It was very easy to fill out the form & get certified. Impressed with how fast & simple it was to get the certification
Hi Wendy! Thank you for sharing your experience.
We’re happy to hear that the process was fast and simple for you. If you ever need any assistance or have questions, don’t hesitate to reach out. We’re here to help.
Hi Alana! Thank you for your kind words.
We’re glad we could assist you quickly and make the process easy for you. If you ever have more questions or need further assistance, we’re here to help.
Very simple.easy to understand...you care for people and pets.great.keep up the good work
Hi Sophia,
Our pleasure! Knowing our service has met your expectations means a lot to us.
It was very fast and easy to get my ESA paperwork. Thank you for making this process so painless.
Hello Robin! We’re so glad to hear that the process was quick and easy for you.
Thank you for sharing your experience, and if you ever need any further assistance, we’re always here to help.
I needed this done in a timely manner and support pets did not disappoint! Happy to add my pet to more time out the house!
Hi Anthony! We’re so glad to hear the process exceeded your expectations and that we could help in a timely manner.
It’s wonderful that your pet can now spend more time out and about with you. If you need anything else, we’re here to help.
Quick and easy! My ESA dogs are protected!
I also had to contact support. I used the texting option from the website. They responded very quickly and met my needs almost immediately! I just needed a name change. Quick and easy!
Hi Heather,
Our pleasure! Helping you succeed is what keeps us motivated every day.
Just wish I can get a temporary card to use until my hard copy comes in the mail
Hello Norman! Thank you for sharing your feedback.
While we don’t offer temporary cards, your digital documents can be used immediately until your hard copy arrives in the mail. We’re glad we could help you keep your boys by your side to provide the calm and support you need. If you have any other questions, let us know—we’re here to help.
Fast and easy. Got approved within 24 hrs will recommend to others
Hi Zacharyah! We’re so glad to hear that the process was fast and easy for you.
Thank you for recommending us to others—it means a lot. If you ever need further assistance, we’re here to help.
Hello Jane! Thank you for sharing your experience.
We’re glad you found the process easy and professional. Your recommendation means a lot to us. If you need any further assistance, we’re always here to help.
I would recommend this site to anyone that wants a certificate for your pet.
Hi Randall! Thank you for your feedback.
We’re happy to hear you found the service quick and helpful. Your recommendation means a lot to us. If you ever have any questions or need assistance, we’re here to help.
Knowing that I could take (Kevin) my emotional support Animal with to most places is extremely important to me especially knowing that he can tell and prepare me when I'm about to have an attack, I suffer from anxiety, depression, and chronic migraine. It gets so bad that I start throwing up my heart rate gets so high he's helps me calm down, he's as well trained to get help if needed. He's the reason I'm able to get out of the house daily. I'm grateful for this program
Hello Isabella! Thank you for sharing your story.
Kevin sounds like an incredible companion, providing not just emotional support but also helping you manage your health in such meaningful ways. It’s wonderful to know that he gives you the confidence and ability to get out of the house daily. We’re so glad that our program has been able to help you keep Kevin by your side where he belongs. If you ever need any further assistance, we’re here for you.
This was a very easy process that helped my puppy become more part of the family.
Hi Sean,
Our pleasure! We’re committed to making everything great for you!
Very easy. I have two French bulldogs that are my emotional support dogs because I'm dealing with terminal cancer. So it's very comforting to know that this place was fast and accurate.
Hello Kim! Thank you for sharing your experience.
We’re deeply sorry to hear about your diagnosis, but it’s heartwarming to know that your French bulldogs provide you with the emotional support and comfort you need. We’re glad we could make the process easy and provide what you needed quickly. If there’s anything more we can do to support you, don’t hesitate to reach out.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi David,
Our pleasure! Knowing we’ve met your needs is the highlight of our day.