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Support Pets

4.7

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From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,506
quality
1,493
This company responds to reviews on average within 0 days

Instant Feedback

57,193 reviews

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Indiana
1 review
0 helpful votes
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Good
March 12, 2025

Good thank you for the help hopefully you can continue to help me

Date of experience: March 2, 2025
Washington
1 review
0 helpful votes
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Fast track to better health
March 12, 2025

I was pretty surprised how easy it was and all the help it gave me

Date of experience: March 2, 2025
Marcelino D. — Support Pets Rep
over a year old

Hello Cody,
Our pleasure! We’re so glad you’re happy with our service. Thanks for your kind feedback!

California
1 review
0 helpful votes
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Great Experience in a hurry
March 12, 2025

Great experience! Easy process with very fast results and great price.

Date of experience: February 28, 2025
Marcelino D. — Support Pets Rep
over a year old

Hello Carolyn,
Our pleasure! It’s always great to hear from happy customers like you. Thanks for your support!

Florida
1 review
0 helpful votes
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Easy and excellent
March 12, 2025

This is my second time and the second experience was just as enjoyable as the first!

Date of experience: March 2, 2025
Marcelino D. — Support Pets Rep
over a year old

Hello Pamela,
Our pleasure! We appreciate your feedback and are so glad to hear you had a positive experience!

Missouri
1 review
0 helpful votes
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Very satisfied with fast response
March 12, 2025

I am very satisfied with overall experience. The DR approval was state licensed in my state! Very thankful how easy it was to get ESA approval.

Date of experience: March 2, 2025
Marcelino D. — Support Pets Rep
over a year old

Hello Melissa,
Our pleasure! We’re grateful for your kind words. Thanks for sharing your experience with us!

New York
1 review
0 helpful votes
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Great service.
March 12, 2025

This process was so easy and everything was processed quickly.

Date of experience: March 2, 2025
Marcelino D. — Support Pets Rep
over a year old

Hello Tamika,
Our pleasure! Your feedback encourages us to continue doing our best. Thanks for your support!

New Jersey
1 review
0 helpful votes
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Simplicity
March 12, 2025

Easy and simple to fill out and complete, didn't need any assistance

Date of experience: March 4, 2025
Florida
1 review
0 helpful votes
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Quick approval
March 12, 2025

We were in need of a quick approval to be able to bring our fur baby with us to move. Thanks supportive pets!

Date of experience: March 2, 2025
Marcelino D. — Support Pets Rep
over a year old

Hi Marrianne,
Our pleasure! We’re happy to know you had a great experience. Thanks for taking the time to share!

Missouri
1 review
0 helpful votes
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Super easy to meet my needs
March 12, 2025

Super easy to do. No hard questions to answer and the experience was pleasant.

Date of experience: March 2, 2025
Marcelino D. — Support Pets Rep
over a year old

Hi Debbie,
Our pleasure! We truly appreciate your feedback and are so happy we could help.

New York
1 review
0 helpful votes
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The process to submit my dog for approval took less than 15 minutes. By the next morning he was approved and I received the ESA documents. Thank you for making this easy and quick.

Date of experience: March 2, 2025
Marcelino D. — Support Pets Rep
over a year old

Hello Victoria,
Our pleasure! We’re so grateful for your trust and for being part of our community!

Wisconsin
1 review
0 helpful votes
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Amazing and fast service
March 12, 2025

I suffer from ptsd and anxiety. My dog is my bestfriend and has helped me through my panic attacks, depression, and ptsd flash backs. Being able to register as emotional support animal has giving me reassurance that she will be able to be with me at home, in public and even traveling. Thank you all so much.

Date of experience: March 2, 2025
Marcelino D. — Support Pets Rep
over a year old

Hello Giavanna,
Thank you so much for sharing your experience! We're so glad to hear that your dog has been such a great support for you through tough times. We're thrilled that we could help make sure your best friend can be with you wherever you go. 😊 If you ever need anything else, we're here for you!

Illinois
1 review
0 helpful votes
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The process was quick and easy and not as hard as I thought it would be to get my dog certified. There are programs to help train your dog if not already. Don't miss out on this good opportunity.

Date of experience: March 2, 2025
Marcelino D. — Support Pets Rep
over a year old

Hello Mariah,
Our pleasure! Your support makes all the difference. Thanks for sharing your experience!

Ohio
1 review
0 helpful votes
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Great people and service.
March 12, 2025

Awesome, easy to sign up and get my ESA letter. Professional and fast.

Date of experience: March 2, 2025
Marcelino D. — Support Pets Rep
over a year old

Hello Lyle,
Our pleasure! We love hearing from customers who are happy with our service. Thanks for letting us know!

Texas
1 review
0 helpful votes
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Amazing
March 12, 2025

My experience is always amazing simple and fast with no hassle now my babies can come with me wherever I go.

Date of experience: March 2, 2025
Marcelino D. — Support Pets Rep
over a year old

Hello Valerie,
Our pleasure! We’re so happy to hear you’re satisfied with our service. Thanks for your support!

Oklahoma
1 review
0 helpful votes
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3 years of peace of mind
March 12, 2025

This is my third year with support pets and the process is affordable and convenient. The $100 is way cheaper than the monthly pet rent I would have had every month for a full year! Highly recommend!

Date of experience: March 2, 2025
Marcelino D. — Support Pets Rep
over a year old

Hello Jessica,
Our pleasure! Your feedback keeps us focused and motivated. Thanks for taking the time to share!

North Carolina
1 review
0 helpful votes
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Great deal
March 12, 2025

Fast service and easy to apply with step by step help. This is going to make life a lot easier and happier for me knowing my dog can be with me at all times. The emotional support she gives me is unconditional. I'd be lost without her. By having a ESA dog approval puts my mind at ease with less stress and anxiety.

Date of experience: March 4, 2025
New Jersey
1 review
0 helpful votes
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Easy
March 12, 2025

Process was simple and quick. I received approval same day and documents the next. Much appreciated.

Date of experience: March 2, 2025
Connecticut
1 review
0 helpful votes
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It was super easy!
March 12, 2025

Very self explanatory, great videos to guide you! Overall great experience!

Date of experience: March 2, 2025
Marcelino D. — Support Pets Rep
over a year old

Hello Jasmin,
Our pleasure! We’re so glad Support Pets could help. Thanks for sharing your experience!

Texas
1 review
0 helpful votes
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Superb
March 12, 2025

Was easy start to finish. What a wonderful
Way to assure our pets can be with us when we need them

Date of experience: March 2, 2025
Marcelino D. — Support Pets Rep
over a year old

Hello Michael,
Our pleasure! Your support means so much to us at Support Pets. Thanks for your kind words!

Tennessee
1 review
0 helpful votes
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Very fast.
March 12, 2025

The process was very fast and efficient. I was worried if I was going to get the paperwork in time for my out of town travel. I received it sooner than I expected.

Date of experience: March 2, 2025
Marcelino D. — Support Pets Rep
over a year old

Hello Nathaniel,
Our pleasure! We love hearing that Support Pets made a difference for you. Thanks for your feedback!