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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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I was pretty surprised how easy it was and all the help it gave me
Great experience! Easy process with very fast results and great price.
Hello Carolyn,
Our pleasure! It’s always great to hear from happy customers like you. Thanks for your support!
This is my second time and the second experience was just as enjoyable as the first!
Hello Pamela,
Our pleasure! We appreciate your feedback and are so glad to hear you had a positive experience!
I am very satisfied with overall experience. The DR approval was state licensed in my state! Very thankful how easy it was to get ESA approval.
Hello Melissa,
Our pleasure! We’re grateful for your kind words. Thanks for sharing your experience with us!
This process was so easy and everything was processed quickly.
Hello Tamika,
Our pleasure! Your feedback encourages us to continue doing our best. Thanks for your support!
Easy and simple to fill out and complete, didn't need any assistance
We were in need of a quick approval to be able to bring our fur baby with us to move. Thanks supportive pets!
Hi Marrianne,
Our pleasure! We’re happy to know you had a great experience. Thanks for taking the time to share!
Super easy to do. No hard questions to answer and the experience was pleasant.
Hi Debbie,
Our pleasure! We truly appreciate your feedback and are so happy we could help.
The process to submit my dog for approval took less than 15 minutes. By the next morning he was approved and I received the ESA documents. Thank you for making this easy and quick.
Hello Victoria,
Our pleasure! We’re so grateful for your trust and for being part of our community!
I suffer from ptsd and anxiety. My dog is my bestfriend and has helped me through my panic attacks, depression, and ptsd flash backs. Being able to register as emotional support animal has giving me reassurance that she will be able to be with me at home, in public and even traveling. Thank you all so much.
Hello Giavanna,
Thank you so much for sharing your experience! We're so glad to hear that your dog has been such a great support for you through tough times. We're thrilled that we could help make sure your best friend can be with you wherever you go. 😊 If you ever need anything else, we're here for you!
The process was quick and easy and not as hard as I thought it would be to get my dog certified. There are programs to help train your dog if not already. Don't miss out on this good opportunity.
Hello Mariah,
Our pleasure! Your support makes all the difference. Thanks for sharing your experience!
Awesome, easy to sign up and get my ESA letter. Professional and fast.
Hello Lyle,
Our pleasure! We love hearing from customers who are happy with our service. Thanks for letting us know!
My experience is always amazing simple and fast with no hassle now my babies can come with me wherever I go.
Hello Valerie,
Our pleasure! We’re so happy to hear you’re satisfied with our service. Thanks for your support!
This is my third year with support pets and the process is affordable and convenient. The $100 is way cheaper than the monthly pet rent I would have had every month for a full year! Highly recommend!
Hello Jessica,
Our pleasure! Your feedback keeps us focused and motivated. Thanks for taking the time to share!
Fast service and easy to apply with step by step help. This is going to make life a lot easier and happier for me knowing my dog can be with me at all times. The emotional support she gives me is unconditional. I'd be lost without her. By having a ESA dog approval puts my mind at ease with less stress and anxiety.
Very self explanatory, great videos to guide you! Overall great experience!
Hello Jasmin,
Our pleasure! We’re so glad Support Pets could help. Thanks for sharing your experience!
Was easy start to finish. What a wonderful
Way to assure our pets can be with us when we need them
Hello Michael,
Our pleasure! Your support means so much to us at Support Pets. Thanks for your kind words!
The process was very fast and efficient. I was worried if I was going to get the paperwork in time for my out of town travel. I received it sooner than I expected.
Hello Nathaniel,
Our pleasure! We love hearing that Support Pets made a difference for you. Thanks for your feedback!
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Hello Cody,
Our pleasure! We’re so glad you’re happy with our service. Thanks for your kind feedback!