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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Very good! It was fast & really affordable i love that i can go anywhere with my pet now!
Due to the bed restrictions in my apartment complex, I had to send my fur baby to my moms. I felt my emotions Rising significantly of sadness and pain. But then, I searched Google to find the best possible solution to be able to get my baby boy MAXX back home with me and Support Pets definitely made that possible. I really truly appreciate you all and the services and perks you provide. Thank you so much for everything!
I'm very satisfied with service and speed. Very easy to navigate their website and they have plenty of different offers to fit nearly everyone's budget
Applied Thursday and had my ESA papers by Saturday. Quick service. Thank you!
Excellent customer service and assistance. What a helpful team! Thanks,
The whole process was smooth and fast. They keep me informed every step and we get everything that we needs in no time. I really appreciate their help. Highly recommend.
I've had my ESA for several years now. It's very simple to do. Answer a few questions and you're done. I've referred a friend too.
Easy to do with no confusion. Documents came in within 24 hrs
Hello Louis!
We're happy to hear you had a great experience and that the process was quick and easy. Thank you for trusting us. Let us know if you ever need anything!
It was easy to do and it was a good experience and I would definitely recommend it to anyone and I will do it again
Hi Rose!
We're happy to hear you had a great experience. Thank you for your recommendation and trust. We're always here when you need us!
Hi there Hay!
We're happy to hear the process was easy and quick for you. Glad we could answer all your questions. Let us know if you ever need anything!
Great experience amazing job and great team no other options to says
Hi Robert!
We're happy to hear you had a great experience. Thank you for your kind words and for trusting us. Let us know if you ever need anything!
Fast and easy. Just what I needed for my rental agent and the airline
Hello Valara!
We're happy to hear the process was fast and easy for you. It’s great that you have everything you need for your rental agent and airline. Let us know if you ever need anything else!
This has been a great experience! It has been very intuitive and easy.
Hi Kelly!
We're happy to hear you had a great experience and found the process easy. Thank you for trusting us, and let us know if you ever need anything!
Customer service was very helpful and prompt with any questions I had regarding my renewal ESA documents. I feel very confident in the staff who receive emails with questions about ESA documentation that they handle it with care and understanding to better assist the customer.
I highly recommend Support Pets to others who may be interested in wanting their pets to become certified ESA's through your company.
Thank you for making me feel rest assured and confident that I can rely on your friendly and helpful staff that may experience easy!
~Kristy Dereski
Hi there Kristy!
We're happy to hear that our team was able to assist you promptly and make the renewal process smooth for you. Your pets are family, and we’re glad we could help ensure they stay by your side where they belong. Thank you for your kind words and recommendation—we truly appreciate your trust and support. If you ever need anything, we’re always here for you!
The prices was super easy. I didn't have to find a therapist on my own because of I did I would've kept prolonging the process. Some days are good others are bad and so I am very grateful the prices was super easy. It didn't take 24 hours for approval either.
Hello Angelique!
We're happy to hear the process was easy and fast for you. Having support when you need it most is so important, and we're grateful to be a part of that. Thank you for choosing us, and we’re always here if you ever need anything!
Well it started out my landlord wanted me to get Esa papers for my animals or they would have to leave this website helped me put a stop to that an gave my loving babies the best day ever they love there vest an the name tags awesome an the guide to training them superb my hades an Apollo love to learn new things an this has been hands down best experience I've had
Hi there Shawnda!
We're happy to hear that we could help you keep Hades and Apollo by your side where they belong. It’s wonderful that they’re enjoying their vests, name tags, and training guide. Your love and commitment to them truly shine through. Thank you for trusting us, and we’re always here if you need anything!
It was pretty much straight forward, and received my dogs documents within a day.
Hi William!
We're happy to hear the process was straightforward and fast for you. Thank you for trusting us with your ESA needs. Let us know if you ever need anything!
No complaints. Everything was as advertised. No hassle and fast service.
Hello Safia!
We're happy to hear you had a smooth and hassle-free experience. Thank you for choosing us! Let us know if you ever need anything.
I find myself being in a position that requires a move to a less expensive apartment. With the health issues I have, not being able to bring my two cats would be the end of me. I'm retired and newly disabled, so several hundred dollar fee plus cat rent is much more than I can manage. My ESA documents allow me to have my support system with me.
Hi Pamela!
We're happy to hear that this service is helping you keep your support system with you. Your pets are so important, and you shouldn’t have to worry about unnecessary fees. Wishing you the best in your new home, and we’re always here if you need anything!
This is my first renewal. Support Pets was both fast and accurate. I just wish I could do 3 pets.
Hello Krista!
We're happy to hear that Support Pets made a difference for you and your dog. Your bond is so important, and we’re glad we could help keep you together. We appreciate your feedback on multiple pets and will share it with our team. Thank you for trusting us, and we’re always here if you need anything!
This process was very easy & convenient. The letters came very fast & it was one of the best decisions that I made to go through this company for my letters
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Kaye!
We're happy to hear the process has been simple for you over the years. Having your dog by your side is so important, and we appreciate you trusting us. Thank you for referring a friend—we’re always here if you need anything!