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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Easy and a quick turnaround. Positive experience that I would recommend to all seeking ES from your pet.
The experience was hassle free and they were prompt in making sure I got the documents within a day.
I think it was super easy signing up my pet the prices and packages were kinda confusing but I reached out to support and received help. Now I'm just waiting on my pets vest which I have reached out to support with also.
Hi there Cassandra!
We're glad to hear that signing up your pet was super easy! We appreciate your feedback on the pricing and packages, and we're happy to hear our support team was able to assist you. If you have any concerns about your pet’s vest, our team will make sure to help. Thank you for trusting us—let us know if you need anything else! 🐾😊
The easiest application ever! I didn't struggle through it and it didn't cost me too much!
Hello Mihmihqwe!
We're so happy to hear that you found the application process easy and affordable! Thank you for trusting us—let us know if you ever need anything. We're always here to help! 🐾😊
Great very easy to apply. And it's fast and easy.
I will refer some of my friends that have animals.
Hi Rosemary!
We're so happy to hear that you had a great experience and found the process fast and easy! Thank you for trusting us, and we truly appreciate your referrals. Let us know if you or your friends ever need anything—we’re always here to help! 🐾😊
It was an easy efficient process to get all the paperwork down. Documents were provided in a timely manner. Great group of workers
Hi there!
We're so happy to hear that the process was easy and efficient for you! Our team is always here to help, and we're glad we could assist in getting your animals registered. Thank you for trusting us—let us know if you ever need anything! 🐾😊
The process to get my pet Onyx ESA approved was quick and easy! Thank you!
Hi there Julia!
We're so happy to hear that the process to get Onyx approved was quick and easy for you! Thank you for trusting us and for choosing Support Pets based on the great reviews. Let us know if you ever need anything—we’re always here to help! 🐾😊
I knew I needed emotional support. So, my wife and I brought home a puppy. Thanks to Support Pets we get the support we need and get to ensure he gets to live with us wherever we go. All thanks to Support pets!
Hello Nathon!
We're so happy to hear that you and your puppy are getting the support you need! Having your furry companion by your side makes all the difference, and we're glad we could help make the process smooth and easy for you. Thank you for trusting Support Pets—wishing you and your pup all the best! 🐾😊
Filled out the questionnaire and was approved very quickly with my documents
Hi Olivia!
We're so happy to hear that the process was easy and efficient for you! Thank you for trusting us and for choosing Support Pets. Let us know if you ever need anything—we're always here to help! 🐾😊
Process was very easy and seemed reasonably priced and able to get a second pet added.
Hello Kelly!
We're so happy to hear that you found the process easy and reasonably priced! Being able to add a second pet is a great bonus. Thank you for trusting us—let us know if you ever need anything! 🐾😊
I was searching how to get papers for my service dog, for mental health, was quick and affordable.
Hi Angie!
We're so happy to hear that you found the process quick, simple, and affordable! Having the right documentation for your support animal is so important, and we're glad we could help. Let us know if you ever need anything—we’re here for you! 🐾😊
Answered a few questions. Not too personal about the info needed. Easy and quick
Hello Shamene!
We're so happy to hear that you found the process easy and reasonably priced! It's great that your husband also had a positive experience with us. Thank you for trusting us—we're always here if you need anything! 🐾😊
Hi Linda!
We're so happy to hear that the process was easy and helpful for you! It's great that a friend recommended us, and we’re glad we could provide your documents quickly. Thank you for trusting us—let us know if you ever need anything! 🐾😊
So far this has been a great experience and I look forward to being with ginger almost all the time. She helps me and I help her.
It's expensive, I would've gone somewhere else but I was able to get a refund to match the competitors pricing. Also, the letter didn't stay that was under their care, which is necessary. Gave it a 4 bc the customer service, but I wish I didn't have to use it
Hello Zak!
We appreciate your honest feedback and are glad to hear that our customer service team was able to assist you with the pricing adjustment. We understand that cost is an important factor, and we strive to provide the best service possible. If there's anything else we can do to improve your experience, please let us know. We’re always here to help!
It was such a seamless experience and very easy to navigate. I continue to use them year after year
Hi Priscilla!
We're so happy to hear that you had a seamless experience and that you continue to trust us year after year! Thank you for your loyalty—we’re always here if you ever need anything! 🐾😊
I had issue with my name and other pet an̈d thr customer service team worked on them and fixed it
Hi there Felisia!
We're so happy to hear that our customer service team was able to resolve the issue for you! Thank you for trusting us to help get your pets properly documented. Let us know if you ever need anything—we’re always here to help! 🐾😊
Quick and easy the process didn't take long at all. I'm glad to have found the service
Having my pup as an era is super helpful. Mental health is a big issue for me and my children and our new puppy brings so much joy and satisfaction to our family.thank you for making it super easy to get registered.
Hello Alicia!
We're so happy to hear that your new puppy is bringing joy and support to you and your family! Mental health is so important, and having an ESA can make a huge difference. Thank you for trusting us and for your kind words—we're always here if you need anything! 🐾😊
I needed to register my animal as soon as possible. Support Pets responded quickly and provided the necessary documents within 24 hours.
Hi Regina!
We're so happy to hear that you had a fast and efficient experience! It's great that your friend recommended us, and we’re glad we could provide your documents quickly. Thank you for trusting us—let us know if you ever need anything! 🐾😊
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there Anirban!
We're so happy to hear that your experience was hassle-free and that you received your documents quickly! Thank you for trusting us—let us know if you ever need anything. We're always here to help! 🐾😊