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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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The person helped us get our ESA papers fixed right away. We promptly got them fast and efficiently. Appreciate all the help.
I was recommended by a friend of ours. I couldn't get into my providers office to get an updated ESA letter. The quiz was so easy and the speed of the approval process is incredible! 10/10 would recommend!
Hello Makayla!
We're so glad we could help you get your updated ESA letter quickly and easily! It’s great to hear the process worked well for you, especially on a tight deadline. Thank you for your recommendation, and if you ever need anything in the future, we’re here to help!
The process was very easy to follow and did not take much time for processing
Hello JD!
We're glad to hear that the process was easy and efficient for you! Having your dog by your side is so important, and we're happy we could help make that happen. If you ever need anything, we're here for you!
I didnt get a receipt and I dont have a tracking number or any information regarding the items i ordered for my dog. But the money was withdrawn so this is concerning
I can't wait to start her training.it is the best thing for both of us Abby and myself.
They are quick to respond for your confirmation letters. It helped me in my apartment by saving me 500.00 for pet deposit.
Hello Jill!
We're so glad to hear that our service helped you save on pet deposits and keep your dog by your side when you need them most. Providing quick and reliable support is our goal! If you ever need anything, we're here for you.
Very easy, satisfied! Will be back next year to renew for our dogs.
Hi Melissa!
We're so happy to hear you had an easy and satisfying experience! We’ll be here whenever you're ready to renew next year. If you need anything in the meantime, don’t hesitate to reach out!
So far it was easy can't wait to get the items I've ordered. I'm thrilled I can take Lulu with me everywhere.
Hi Ronald!
We're so glad to hear you had a smooth experience and found our customer service helpful! It’s great that your wife has used our services as well. If you ever need anything, we’re always here to help!
Everything seems legit just not sure because I only got a letter
Hello Michael,
We completely understand your concern! 😊 If you only received your ESA letter and were expecting additional items, don’t worry—we’re here to help!
Your ESA letter is the official document required for housing accommodations under the Fair Housing Act, so that part is all set. However, if you were expecting other items like an ID card, vest, or additional documents and haven’t received them yet, please reach out to our customer support team.
📩 Contact us at: [email protected] with your order details, and we’ll make sure everything is sorted out for you as quickly as possible!
Very friendly and nice got my documents asap just little slow on the vest and leash but otherwise everything was amazing thank you very much!
Hello Justin,
Our pleasure! We’re happy to know our service has met your expectations, and we truly appreciate your support.
My experience was the best I could get from a company like this and I was very pleased with how they handled my experience with them
Hello Luis,
Our pleasure! Your feedback helps us continue improving, and we’re always here to provide the support you need.
More money came out of the account than expected. Overall good experience.
Hello Marcus,
Thank you for your feedback! 😊 We're glad you had a good experience, but we definitely want to make sure everything is right with your payment.
Please reach out to our customer support team at 📩 [email protected], and we’ll be happy to review your order and clarify any discrepancies. We appreciate your trust and are here to help!
Great communication and coordination for the documents! I appreciate the effort from the team!
Hello Collin,
Our pleasure! We value your feedback and look forward to continuing to provide the service you deserve.
I had a question about registering a second dog and got a response right away
Hello Alice,
Our pleasure! Your satisfaction keeps us motivated to refine our services and enhance your experience.
I've been researching on how to get my dog as an ESA as she truly is my stress reliever! I came across this on Google and so glad I did! I got my dog certified in just 24 hrs. Thank you!
Hello Ellie,
Our pleasure! We appreciate your trust and will continue striving to provide reliable service whenever you need us.
Super quick, just what I needed! 😊 I'm so glad I chose to do this through you guys!
Hi Ashley!
We're so happy to hear you had a quick and positive experience! Thank you for trusting us, and we appreciate your friend's referral. If you ever need anything, we're always here to help!
It was quick to get the papers and that helped me out all. So for that I appreciate yall so much and so I just wanted to thank you
Support pets to allow me to easily obtain my ESA animal license and also provided me with more training to better my experience
Hello Laura!
We're so glad to hear that the process was easy for you! Having the right support and resources can make all the difference. If you ever need anything, we're here to help!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Alison!
We're so glad to hear that our team was able to assist you quickly and efficiently! Providing great customer service and support is our priority, and we truly appreciate your kind words. If you ever need anything else, we're always here to help!