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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I heard back in less than 48 hours with my approval! Thank you so much!
Hello Kathryn!
We're so glad to hear that you had a fast and smooth experience! Peace of mind is so important, and we're happy we could provide that for you. Thank you for trusting us and taking a chanceāwe're thrilled that you and your fur baby can stay together. If you ever need anything, we're here to help!
I received my documents in record breaking time. I had issues bringing my dog (Cane corso) where I live. Once I received my ESA papers they welcomed my dog. So thankful for the experience.
Hi Leroy!
We're so happy to hear that our service helped you and your Cane Corso secure housing without issues! Providing fast and reliable support is our goal, and weāre grateful to have been part of your experience. If you ever need anything in the future, weāre here to help!
When I tell you that I have so much stress surrounding every aspect of my life, it's an understatement. I am home now"on" at work and when I have to be, but a completely different person at home. I needed this. My cat is my family and my anchor. Thank you so much for making it a legal requirement to have him with me. Great service and wonderful customer support throughout every step.
Hi Kimie!
We're so glad we could help provide some peace of mind during a stressful time. Your cat is clearly such an important part of your life, and we're happy you can have that comfort and support legally protected. Thank you for trusting us, and we truly appreciate your kind words. If you ever need anything, we're here for you!
So far so good, a bit hesitant don't want to be scammed but the buy safe protection is helpful.
I am pleasantly surprised by how quick the turnaround time was to get approval AND my documents. Thank you!
Hello Patricia!
We're so glad to hear that you had a fast and easy experience! Providing quick and reliable service is our goal. Thank you for trusting us, and if you ever need anything, we're here to help!
Took me a little bit figure it out how to download it but everything's great
Hello Valerie!
Glad to hear everything looks good! If you ever need any help with downloading or anything else, feel free to reach out. We're here to assist you!
Title says it all. They did a great job and helped me get what I was looking to do accomplished.
Hello Sam!
We're so happy to hear that you had a great experience! Itās wonderful to know we could help you accomplish what you needed. If you ever need anything in the future, weāre here for you!
It was fast and easy and easy to understand. Get help if need it. It's a little expensive for a year.
Hello Catherine!
We're glad to hear the process was fast and easy for you! We strive to make everything as simple as possible. We understand that cost can be a concern, and we do our best to provide value through our service. If you ever need assistance or have any questions, we're here to help!
Always easy to renew and representatives are always prompt and friendly.
Hi there S B!
We're so glad you had a great experience! Making the process easy and providing thorough documentation is our goal. If you ever need anything, we're here to help!
This is ridiculous please I have unsubscribed and finished my payment. Please stop sending sending me emails even though I have unsubscribed. Please don't FORCE people to type fifty dang words!
Couldn't be happier! The process was so simple and gave me such a sense of confidence knowing i could have my support with me at all time
Hello Stephanie!
We're so happy to hear that you had a great experience! Knowing that your support animal can be with you when you need them most is invaluable. If you ever need anything, we're here to help!
Hi Jean!
We're so glad to hear that the process was easy for you! It's always great to have a friendās recommendation. If you ever need anything for your new puppy, we're here to help!
It takes some stress of my back. Really helps me a lot. I'm a single mom and it be hard and my dogs make me so much better when I walk them so this made my life a lot easier.
Hello Chathorine!
We're so glad to hear that this has made life a little easier for you! Pets provide so much comfort and support, especially during stressful times. You're doing an amazing job, and we're happy to be part of helping you and your dogs stay together. If you ever need anything, we're here for you!
Excelente, atentos y rapidos! Conforme con toda la atenciĆ³n
Hola Xarianny!
Ā”Nos alegra saber que tu experiencia fue excelente! Nuestro objetivo es brindar un servicio rĆ”pido y atento. Gracias por confiar en nosotros, y si necesitas algo en el futuro, aquĆ estamos para ayudarte.
Had my pups certified in just a few days. The process was super easy and now they're good to go with me wherever
Hello Betsy!
We're so glad to hear the process was easy for you and that your pups are all set! Having them by your side is what it's all about. If you ever need anything, we're here to help!
Slow service, documents have so many errors and it's been unfixed
Hi Sahara!
We're sorry to hear about your experience. Thatās not the level of service we strive for, and weād like to make things right. Please reach out to our support team so we can resolve any issues with your documents as quickly as possible. We appreciate your patience and the opportunity to assist you!
Fast, easy, and cheap! Highly recommend. I used Support Pets when I couldn't get in to see my Psychologist soon enough to get what I needed.
Hi Kelly!
We're so glad we could provide a quick and easy solution for you! Thank you for your recommendationāit means a lot. If you ever need anything in the future, we're here to help!
Easy experience all done online all I had to do was answer a short interview
Hi there Coy!
We're so glad to hear you had a great experience! Making the process easy and convenient is our goal. If you ever need anything, we're here to help!
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- SmartCustomerās sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Paola,
Our pleasure! Knowing weāve made a difference reassures us that weāre on the right path, and weāll keep working to provide excellent service.