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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Very fast and professional. And it was about time I made her legit she's been helping me with my mental health issues since I got her back in November of 2022
Was very percise, the questions should be changed for those renewing the membership. It appears like your starting all over. Peg Comfort
Hello Peggy,
Our pleasure! We value your feedback and will continue striving to provide a seamless experience for you.
Fast and easy. Was super impressed I now have the much needed freedom to treat my pet like the family member she is. And be allowed to feel secure in having her with me
Hello Kaleb,
Our pleasure! It’s always great to hear that our service has been valuable, and we’ll keep working to maintain that level of support.
Pretty simple process but the ads towards the end started creating doubt that it was a legitimate process and not a scam. Also made me doubt I actually would receive getting the items initially listed. May want to tailor that a bit (at least all the ads). Also the various emails that are sent after the fact are also a bit much friends.
Hello Julia,
Our pleasure! We appreciate the opportunity to assist you and will always do our best to provide outstanding service.
Very helpful! Eased my anxiety of having to go to a doctor and possibly not be listened to or turned away!
Fast and efficient service. Well explained and all issues were addressed in detail. Highly recommend this service.
Hello Gabriele,
Our pleasure! Your positive experience confirms that we’re meeting our goals, and we’re grateful for your feedback.
Hello Paul,
Our pleasure! Knowing that we’ve been able to assist you makes all of our efforts worthwhile, and we look forward to continuing to serve you.
Very quick and easy. I love my puppy, and I love having her with me whenever I can. She really does help me with my mental state. And being able to register her as an ESA animal is amazing. Support Pets makes it so easy.
Hello Alexander,
Our pleasure! We appreciate the opportunity to assist you and are glad to know our service has been helpful.
I would recommend this service to anyone! It was simple to go through the prompts and I got my esa letter the next day!
Hello Anaya,
Our pleasure! Your feedback reassures us that we are providing the level of service we strive for every day.
I haven't had any problems so far.Im ready to move to the next level with Peanut.He can mostly be with Mama
Hello Patricia,
Our pleasure! Knowing that our service has met your needs makes our work fulfilling, and we look forward to continuing to support you.
Great experience was. Was fast and easy glad I can take my pups everywhere with me definitely makes me comfortable now
Hello Destinee,
Our pleasure! We take pride in offering a smooth and reliable experience, and it’s great to hear that it has met your expectations.
Great, it was awesome so unbelievably fast but I guess well see if it works
Hello James,
Our pleasure! Your trust in our service means a lot to us, and we will continue to work hard to maintain it.
I received the documents, all went well, thank you, will recommend to people I know
Hello Shlomo,
Our pleasure! It’s always rewarding to know that we’ve been able to assist you in a meaningful way.
Reach our customer support at [email protected] they will help you with your password.
Very helpful in getting my certification. Will definitely recommend
Hello Aislin,
Our pleasure! Your kind words motivate us to keep improving and delivering high-quality service.
Easy and straight forward.asdkahs;;lskajf;laksj;lkfj;laslkjahsldkjhalsdkjhalksjhdlkajhs
Hello Luis,
Our pleasure! We’re happy to know that our service has been valuable to you and look forward to assisting you again.
Very easy to use and very quick to get my papers! The papers work great for our apartment.
Very good experience with this company. Everything was very quick and easy. The video was nice to watch and was very informative.
Hi there Drew!
We're so happy to hear that you had a great experience! We’re glad you found the process quick, easy, and informative. If you ever need anything, we’re here to help!
I have never had to do this before but times have changed. It was a very easy process to do and honestly even tho I only have a 10lb dog she brings me much joy and I know that I bring her some as well.I adopted her only a couple of months ago and I enjoy having her around.Just her and myself together Thank you no paa
Hello Deborah!
We're so glad you had an easy experience! It’s wonderful to hear how much joy your dog brings to your life, and she’s lucky to have you as well. Thank you for trusting us, and if you ever need anything, we’re here to help!
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Hi Liberty!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Johnathan,
Our pleasure! Your satisfaction drives us to maintain our commitment to excellence in everything we do.