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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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The experience was quick and easy and cost effective. Would highly recommend
The forms were straightforward and easy to understand. The process was quick. Having this documentation is very helpful.
Hello Kamini,
Our pleasure! We value your trust and will continue working to ensure you always receive the best experience possible.
Efficient service, makes what could be a nightmare, a very simple process.
Hello Yohama,
Our pleasure! Your feedback confirms that we’re on the right track, and we’ll keep working to improve even further.
Hello Chris,
Our pleasure! Knowing that we’ve made things easier for you makes all our efforts worthwhile.
Super easy to sign up for and great service. Got my approval letter less than 24 hours after applying.
Hi Madison,
Our pleasure! We appreciate the opportunity to assist you and will continue striving to exceed expectations.
Very user friendly! Helpful information and gave good instructions!
Hello Kathleen,
Our pleasure! Your support encourages us to continue delivering a smooth and reliable experience.
I had to renew my ESA for my 2 dogs. A few simple questions and my dogs remain legal support animals.
This process seemed a little complicated but it might just be me. I'm still trying to get my stuff set up. I will be glad to have my pet with me. I hope this is a legit service.
Muchas gracias por ayudarme estoy feliz porque podré tener a mi mascota conmigo
Hello Lori,
Our pleasure! We’re happy to know that our service has been valuable, and we’ll keep focusing on providing the best experience possible.
Great got paper work with in 24 hours very fast services and response
Hello Jessica,
Our pleasure! Your feedback keeps us motivated, and we’re always looking for ways to serve you better.
Great! Good website and so easy to use and great prices! Thank you from me and my little Sadie!
Hello Stephanie,
Our pleasure! We appreciate your support and look forward to continuing to assist you in any way we can.
The experience was delightful and the people were really nice and helpful
Hello William,
Our pleasure! We’re glad to hear that our service has been useful to you, and we appreciate the opportunity to assist.
I truly appreciate the support Support Pets provides. Always on top of it with email reminders and helpful information.
After answer the questions, the process of getting an emotional support animal was very quick and simple.
Hello Marquis,
Our pleasure! Your feedback reassures us that we’re providing the right support, and we’re always happy to help.
It was throrough, quick, and helpful. Very professional as well as painless. The service was amazing.
Hello Kassandra,
Our pleasure! We take pride in ensuring a smooth experience, and it’s great to hear that we’ve met your expectations.
Customer service was excellent. Billing issue was taken care of immediately
Hello Barbara,
Our pleasure! Knowing our service has had a positive impact motivates us to continue improving.
Everything was easy, great and super fast!
Highly recommend!
Hello George,
Our pleasure! We value your trust and will keep working to provide the best experience possible.
Very quick process but web site is a little confusing. Please read each page before moving forward
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sylvia,
Our pleasure! It’s always great to know that our service has been helpful, and we’re committed to maintaining that standard.