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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Happy with the quick turnaround, not happy with its costing almost $50 more than was advertised with no additional stuff.
Didn't have a problem and even when I did I had help with the issue right away! Thank you!
Hello Aniyah!
We're glad everything went smoothly and that our team was able to help when you needed it. Thank you for your feedback, and we're here if you ever need anything else.
When I checked the drs name it comes up a lot of fraud names when I tried to get hold of someone I couldn't get an answer so I dont really know if the papers are ligit
Hello Billy,
Thank you so much for bringing this up—we understand how important it is to feel confident and secure in the legitimacy of your ESA letter. 💙
Please know that Support Pets works exclusively with licensed medical professionals who are qualified to evaluate and approve ESA letters under the Fair Housing Act. Each case is individually reviewed, and our process is designed to meet all legal requirements.
If you’re unsure about your documents or the provider listed, we encourage you to reach out directly to our support team at info@supportpets. Com or through the live chat on www.supportpets. Com. They’ll be happy to confirm your details and walk you through anything you need.
We appreciate you choosing us and want to make sure you feel confident in the service you received.
Very affordable and fast, I got my ESA letter just hours after purchasing it. Other websites were charging over $200 but I got this for only $99 plus tax.
Hello Shawn,
That’s awesome to hear—thank you so much for the kind words! 💙 We’re so glad the process was fast, affordable, and stress-free for you.
Making emotional support accessible without breaking the bank is exactly what we aim for. If you ever need anything else or have questions down the road, we’re here for you! 🐾😊
I was not seeing any other solution to my situation, except to have to give my babies up. My daughter sent me a link to Support Pets. I let her know once I got my documents, she responded, THAT WAS FAST! Enough said THANK YOU
Hello Tina,
This truly means the world to us—thank you for sharing your story. 💙 We're so glad we could help you keep your babies right where they belong: with you.
Huge thanks to your daughter for sending the link, and we're so happy the process was fast and smooth. If you ever need anything else, we’re just a message away. Sending love to you and your furry family!
Hello Rita,
Thank you so much! 💙 We're thrilled to hear you’re happy with the service—it means everything to us to know we could support you and your family.
If you ever need anything in the future, we’re always here to help. Wishing you and your furry companion all the comfort and joy in the world! 🐾😊
I am a new pet owner and never knew you could get something like this but I think it's an amazing thing!
Hello Judith,
That’s amazing—welcome to the pet parent club! 🐾💙
We’re so happy to hear that you had a great experience and discovered how helpful an ESA letter can be. Pets bring so much love and support into our lives, and we’re glad we could be part of your journey.
If you ever have questions or need anything in the future, we’re always here for you!
It was fast and easy and I would like to say thank you for approving my baby I just wish they can add my other puppy which I'm waiting on
Hi Jessica!
We're glad to hear the process was fast and easy for you, and we're happy to have helped with your first pup. If you're still waiting on an update about your second puppy, please reach out to info@supportpets. Com so we can check on it for you. We're here to help.
Hello Alan!
Thanks for letting us know. We're glad to hear you had a good experience, and we're here if you ever need anything in the future.
Easy to use forms and explanations to better understand what us required.
Hi Angela!
We're glad you found the process simple and the information clear. It's great to hear the forms were easy to use. Let us know if there's anything else we can help with.
Fast and easy, straight to the point and well done. I recommend if you need documents fast.
Hello Brianna!
We're glad the process was fast and straightforward for you. Thank you for the recommendation, and we're here if you need anything else.
I was provided my ESA documents, my PSD documents and the link to the international canine training institute
Hi Nicholas!
We're glad to hear you received everything you needed, including your ESA and PSD documents. It's great to know the process met your expectations. If you have any questions or need further support, we're here to help.
We adopted Sanji and needed an ESA letter fairly quick and was able to get one from Support Pets in under 24 hours!
Hi Falon!
We're glad we could help you get your ESA letter quickly for Sanji. It's great to hear everything worked out smoothly, and we're here if you need anything else along the way.
I am very happy with the speed. I am loving the easy and quick contact we are having.
Hi Larissa!
We really appreciate your kind words. It's great to hear that the process has been smooth and that you felt supported throughout. We're committed to making things easier for both you and your pet, and we're here whenever you need us.
The experience was really quick and easy. It was straightforward to the point, and I got my paperwork in a very fast manner.
Hello Trinity!
We're glad to hear the process was clear and fast for you. It's great that everything went smoothly, and we're here if you need any further support.
I loved how fast I received my documents, how easy the process was and how affordable support pets is!
Hello Grace!
Thank you for sharing your experience. We're happy to hear the process was quick, easy, and affordable for you. It's great that you came to us through a recommendation, and we're here if you need anything else.
Received my ESA documents within 24 hrs from approval. This has been the best experience I've had trying to certify my dog. I'm very grateful and have already referred others. Excellent service for the price and time of processing.
Hi Lynnette!
We're glad to hear the process went smoothly and that you received everything so quickly. Thank you for referring others and for your kind words. We're here if you need anything in the future.
As someone who was diagnosed with anxiety and my dogs are the ones to make me feel calm and relaxed. It's amazing to have my babies around with me at all times. Definitely recommend to those that suffer from depression/ anxiety and find comfort with their pets by their side. I say to request that ESA paperwork through Support Pets and get a response in less than 48hrs, to have your furbabies with you during hard times.
Hi there Haven!
Thank you for sharing your experience. It's powerful to hear how much comfort your dogs bring you, and we're so glad we could help make it easier for you to keep them close. Your words will surely encourage others who are going through similar challenges. We're here anytime you need support.
I applied to register my pet as ESA and had my documents the next day.
Having diabetes, anxiety and depression and knowing that this will allow me to keep my pet with me is the best news ever. When my blood sugar goes low and I'm asleep, she will wake me up to get something to raise my blood sugar. She just knows! And she has saved me multiple times when my blood sugar has been in the 40's. I can't live without her.
Hello Audrey!
Thank you for sharing your story. It’s incredible how in tune your pet is with you, and we’re so glad to know you have the support you need to stay together. That kind of bond is truly special. We’re honored to have helped and are here if you ever need anything.
Feel sad I have to purchase a new ID card to show proof and it isn't somehow included with renewal
Hi Veronica!
Thank you for your feedback. We're glad the renewal process was quick and that you've had a positive experience with our service. We understand your concern about the ID card and appreciate you sharing it—your input helps us improve. Let us know if there's anything else we can assist with.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Xandrya!
Thanks for your feedback. We're glad the process was quick, but we understand your concern about the pricing. Costs can vary based on the package and any add-ons selected during checkout. If you’d like us to take a closer look, feel free to contact us at info@supportpets. Com. We're here to help.