SupplementsGeeks.comReviews 195

Never got the product. I've been a faithful customer for some time but I won't be buying from them again. I ordered this product to be sent to me 3 weeks ago and it never even left their warehouse. I tried calling so many times, left emails and nobody answered until finally someone answered. They didn't give me an explanation as to what happened to my package and just lied that they were sending another shipment which again never left their warehouse. Worst customer service ever they did not even apologize. It wasn't until I went through some online reviews for this site that I realized this is some sort of scam they have been running lately and almost all reviews had the same problem as I did. I tried calling them to confront them about it and they just hung up on me. Do not waste your money on these dishonest people

I ordered protein powder on March 1st they said it shipped on March 2nd, yet the fed ex tracking still (as of 3/18) says "order pending". It has not shipped. I called them and they lied, they said there was a delay and I would get it in a few days, I did not get it. If I don't get it by the end of the week I will have to file a claim with my credit card. I have ordered with them in the past and the shipping was slow, but it arrived within 10 days, I don't know what is going on but I will NEVER order from them again.

I had ordered something on Feb 19th and they took from my credit card on the 20th and here it is March 7th and still nothing. Contacted them 3 times through email and about 5 times through phone- left messages and actually got a hold of someone a couple days ago. I told them I never received which she saw through fed ex and she said there is nothing she can do and she will have a manager reach out to me... guess what? Still nothing! My order was super simple and yet they still didn't ship. The lady on the phone hung up on me because I was trying to ask her when I will be hearing something. Obviously this site is a major scam. She just kept saying she can't refund me because "if" the product came then THEY would be out the money... complete joke. Who knows if it will come, I can't even get ahold of them because they don't call back. Anyone that orders off of this site don't expect your product or your money back.

Ordered an item, had to keep on them about shipping it. Got the item and it was wrong. They dragged their feet getting it taken care of... had me ship it back to them... then I had to stay on top of them about shipping it out. Then they "shipped it" gave me a tracking number and it was for another order that shipped clear across the states. Had to threaten to challenge credit card charge to get my refund. They refunded but I will NEVER buy from them again. Worst experience ever is an understatement.

I really wished I'd read these reviews before I bought. They sent the wrong flavor of protein powder. I called and they never apologized or even acted sorry. Said I'd have to send in proof of the incorrect order and then they'd send me a label to return incorrect item that same day. After sending in proof, I had to call back and request the return label. After sending it back, I had to call daily and send emails and every time they'd say that they would get the correct product sent out to me, but it took almost 2 weeks. They even assured me they'd express send it and it was not sent express. They were terrible and I'll never use them again. Terrible customer service!

I dont write usually reviews. But this time I will. I had an order and it was supposed to be deliver within 3-10 business days. They delivered it after 1 month. By that time I had canceled the order and disputed it within my credit card company. Later they send them the item and filed the claim to collections. They asked to return the shippment on my own expense and will not pay for the shipping fees. In summary u dont want to deal with those people worst service ever.

I read all the bad reviews after ordering, but I have to say I did not have any problem. I received my order in a few days. In fact I just reordered. I don't understand all the bad reviews. But if one does not receive an order, then they contact their credit card company and get a refund. How are they scammer's in that everyone pays with a credit card and they would be refunded, if not by SupplementGeeks, then by their credit card company. Furthermore, if they are constantly getting complaints via the credit cards then they would be banned from accepting credit card payments. They would have been shut down by now. I think their prices are lower than most other retailers, and it is the competition that is therefore trying to discredit them.